We are very pleased at the ability to work with almost everything including Mobile and Tablet which are used in our European Markets. The ability to record and playback has been a key feature for us.
The feature which I love is the easy integration with SpiraTeam as both the products come from the same company. The support was good and like the technicians were always ready to help us.
Also, it is easy-to-use software. Some key features of Rapise, like test script editing, playback of tests, and data-driven testing, are amazing.
In depth knowledge in java script is required. No integration with JIRA.
It does what we need it to do, so not a lot that we don't like about it.
Sometimes integration with Spira and Rapise to run automated tests problematic but observed very rarely.