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UiPath
5
440
4
265
3
17
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
(RPA) AI-powered hyperautomation Robotic Process Automation
Table of Contents
UiPath - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
UiPath overview
Based on 723 verified user reviews
What is UiPath?
By industry, UiPath reviewers are most commonly professionals in information technology and services (42%). The most frequent use case for UiPath cited by reviewers is robotic process automation (80%).
What do users say about UiPath pricing?
Reviewers indicate UiPath is cost-effective with competitive pricing, and they appreciate the free community version and reusable templates. However, some reviewers find the enterprise version expensive and report recent price increases make it less affordable.
What are the most popular integrations for UiPath?
The UiPath integration most frequently cited by reviewers is Microsoft Excel, a spreadsheet product rated 4.6 out of 5 for its integration with UiPath.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Automation
Training and Learning Curve
Repetitive Tasks
Complex and costly licensing model
Selector complexity and limitations
Disruptive and unstable updates
UiPath’s user interface
UiPath review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.5
Customer support
4.3
Reviews sentiment
What do users say about UiPath?
Users report that UiPath streamlines automation of repetitive and complex business processes, helping them save time, reduce manual errors, and increase productivity. They find it especially valuable for automating tasks across various applications, and say it is accessible to both technical and non-technical users due to its low-code environment and extensive training resources.
Reviewers appreciate UiPath’s intuitive user interface, strong community support, and robust development tools, which make learning and deploying bots straightforward. They mention occasional software bugs, initial complexity, and some challenges with advanced features, but feel the benefits for daily operations outweigh these drawbacks.
Select to learn more
Who uses UiPath?
Based on 723 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
UiPath's key features
Most critical features, based on insights from UiPath users:
All UiPath features
Features rating:
UiPath alternatives
UiPath
Starting from
420
Per month
Workato
Starting from
No pricing info
Apify
Starting from
29
Per month
Microsoft Power Automate
Starting from
15
/user
Per month
UiPath pricing
Pricing plans
Pricing details:
Enterprise and medium businesses
No pricing info
Features included:
- Action Centers
- AI Center
- Attended Robots
- Automation Hub
- Chatbots
- Data Service
- Integration Service
- Standard Support
- Studio and Studiox
- Task Captures
- Task Manager
- Task Mining
- Test Robots
- Unattended Robots
- Unlimited Apps
- Unlimited Tenants
User opinions about UiPath price and value
Value for money rating:
To see what individual users think of UiPath's price and value, check out the review snippets below.
Anirudh B.
Development lead
Arpit P.
Intelligent Automation Developer
UiPath integrations (9)
Integrations rated by users
We looked at 723 user reviews to identify which products are mentioned as UiPath integrations and how users feel about them.
Integration rating: 4.6 (17)
“This allows users importing or exporting excel files to Google Sheets and Google Sheets files to Excel without losing it's formulas or formatting.”
Prachi D.
Administrative
Integration rating: 5.0 (10)
Integration rating: 4.7 (6)
Integration rating: 4.8 (5)
Integration rating: 5.0 (4)
Integration rating: 5.0 (4)
UiPath customer support
What do users say about UiPath customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of UiPath customer support.
A significant portion of users highlight UiPath's customer support as responsive, helpful, and quick to resolve issues.
Widespread user sentiment praises the availability of support channels and knowledgeable staff, especially for new learners.
A minority of users report slow or unclear responses from support, with occasional delays and difficulty getting effective help.
Support options
Training options
To see what individual users say about UiPath's customer support, check out the review snippets below.
“Customer service did not bother to help at all, they said they will reach out when an agent is available and nothing happened, I had to keep following up myself and when I complained about the wait time they said they are busy.”
Dardan M.
Sales Director
UiPath FAQs
Q. What is UiPath used for?
UiPath Robotic Process Automation is a cloud-based solution which helps businesses & government organizations design & manage attended & unattended automation tasks to streamlining front-office activities. UiPath RPA lets users store multiple licenses in a unified database for future reference. Key features of UiPath RPA include code-free development, optical character recognition (OCR), AI/machine learning, image recognition, and a process builder. The platform's studio module allows teams to design workflows by using various technical languages such as C#, Java, VB.Net, and Python. UiPath RPA provides a unified dashboard to monitor digital workflows in real-time using web browsers, as well as mobile applications. UiPath RPA comes with multiple deployment models depending on individual requirements. The platform's robot module supports the autonomous functioning of unattended robots, enabling users to handle back-end activities including data processing. The AI-enabled platform offers robots which can operate on numerous legacy systems including desktop, SAP, Citrix, mainframe, and more.
Q. Does UiPath support mobile devices?
UiPath supports the following devices:
Android, iPad, iPhone
Q. What level of support does UiPath offer?
UiPath offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
