Remote Desktop Manager vs Chrome Remote Desktop

ManageEngine Endpoint Central

PDQ Deploy & Inventory

Endpoint Central (formerly Desktop Central) from ManageEngine is an integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones.

AI-powered platform that unifies identity, endpoints, and compliance—giving IT teams time and control back.

Self-hosted, agentless Windows endpoint management for on-prem  environments. Combines real-time device inventory (Active Directory sync, dynamic collections, custom scanners) with automated patching, 500+ pre-built packages, scripting, and compliance reporting.  Per-admin license, unlimited devices

Remote Desktop Manager (RDM) centralizes remote connection and credential management in one secure, cross-platform platform. Manage 50+ protocols, enforce role-based access and 2FA, track sessions, and access offline — great for teams or solo users alike.

Access Controls/Permissions

Active Directory Integration

Activity Tracking

Alerts/Notifications

Audit Trail

Authentication

Collaboration Tools

Dashboard

Data Import/Export

Event Logs

File Transfer

For MSPs

Issue Auditing

IT Asset Tracking

IT Reporting

Knowledge Management

License Management

Maintenance Scheduling

Mobile Access

Patch Management

Real-Time Monitoring

Real-Time Notifications

Remote Access/Control

Remote Monitoring & Management

Reporting/Analytics

Reporting & Statistics

Role-Based Permissions

Security Tools

Self Service Portal

Server Monitoring

SSL Security

Third-Party Integrations

Ticket Management

Troubleshooting

Two-Factor Authentication

Reviewers appreciate the free version’s extensive features, which they say benefit individuals and small businesses. Some users report that pricing feels steep for smaller teams, and they mention concerns about license and maintenance costs.

Value for money

By industry, Remote Desktop Manager reviewers are most commonly professionals in information technology and services (24%). The most frequent use case cited is IT management (76% of reviewers).

Remote Desktop Manager

Windows

Linux

iPhone

Android

iPad

Web-based

TeamViewer ONE

ManageEngine Remote Access Plus

Free solo access

Starter Pack

Remote connection management

Privileged access management

Enterprise

Slow performance and heavy resource use

Azure Cloud Consultant

I found it clunky and quite resource heavy.

66% of reviewers feel negative about Remote Desktop Manager’s performance and speed. Users think the software often has slow startup times, especially with large databases or many connections, and some say it is resource-intensive, causing their computers to lag. Reviewers report that the application can become sluggish when multiple users are logged in or when handling extensive connection vaults. They also mention that installation and updates are lengthy, and that lag or latency during use disrupts their workflow, making daily operations less efficient.

Efficient team collaboration tools

95% of reviewers feel positive about Remote Desktop Manager’s team collaboration features. Some users report that sharing connections and resources among team members reduces redundant information and improves onboarding for new staff. Reviewers appreciate the ability to provide different teams with secure, organized access to hundreds of servers and PCs, which enhances productivity and operational efficiency. They find that centralized databases and customizable permissions support large IT teams in working together safely, keeping workflows streamlined and ensuring everyone has the access they need.

Centralized remote connectivity

Systems Analyst Sr.

I love the ability to remotely access so many assets at once and save those connections.

93% of reviewers feel positive about Remote Desktop Manager’s remote access capabilities. Reviewers indicate the platform allows them to manage multiple remote connections, protocols, and devices from a single interface, streamlining daily IT tasks. They appreciate being able to securely access and control computers, servers, and cloud resources from anywhere, which saves time and increases efficiency. Users say having all remote connections and credentials organized in one place is essential for troubleshooting, supporting teams, and maintaining business continuity, especially for IT administrators managing diverse environments.

Senior Consultant

It has multiple entries and connection types, making it esay to keep all my connections and password in one place and simplify my daily connections.

Director

Additionaly, pairing the tool with their other products such as Hub or Server or Gateway can provide enterprise grade security and functionality whether it be for a single user or a large IT team.

Director of IT

I use a laptop with 3 external screens 2 x 24" and 1 x 34" and when moving it needs to be resized and you either are left with unused space or scroll bars.

a very simple way to connect to multiple servers one by one or at the same time and a simply way to switch between servers without the need to sign-in and sign-out all the time.

Applications and Packaging Specialist

I have used other RDP tools but for me Remote Desktop Manager stands out due to it's great user friendly interface and the ability to remember credentials on my secured laptop.

PhD Student

You can keep all your remote connections (RDP, SSH, VNC, etc.) in one place.

System Integrator

Strong Security: RDM provides robust security features, including secure storage of passwords and other sensitive information.

Overall my experience with Remote Desktop Manager was mostly positive, with minor errors interrupting my usage, I used it during covid when only basic software packages were on client's machines and it served me very well.

integration with web browser, powershell, multiple VPN clients and loads of other useful options.

IT Lead Tech

It has so many features that have saved me so much time having to use multiple different apps for different services and put them all in 1.

DevOps Engineer

Pushing it now to use in our company with additional team features and integrations with other products (like CyberArk Password Vault)

System Administrator

The ability to maintain a list of remote devices between multiple IT employees.

It's really handy to use all the features that it offers and I use it on daily basis to remote to several servers simultaneously without any hiccups.

Integration with password managers to further increase security by avoiding having to store your credentials locally.

Global IT Manager

I like that I as an IT manager can centrally manage all remote connections for our users.

Administrator

All the different options for remote connections and the embedded web browser to name a few.

Network Engineer

When I started managing my company servers and network Appliances, I was using the local remote desktop and I had to type the ip or each server everytime.

I wish there was a way to set credentials as a variable or template instead of being stuck with standardized naming.

when changing the size of the window the remote server screen does not adjust.

Member

Low resolution, and no ability to upscale, session video recordings.  

Técnico Docente

It allows you to centralize all your connections,passwords and remote credentials in a single platform that makes your work easier.

Senior IT Consultant

Suggest a new feature and you might see it show up not a long time later. And long release notes with lots of details.

RDM has significantly reduce the operational overhead of session and password management.  

IT Manager

We have had only a couple of support tickets over several years (mainly for new features, and one software bug) and they were always handled very well.

Some users feel that RDM lacks certain features that might be beneficial for smaller companies.

Team lead

One of the best tools in my career I've ever found! And the best integration tools that really saves time for me every day (I'm a dev).

Homelab Owner

The RDP on iOS devices could use some work with touch devices

IT Project Manager

Some times it's a little bulky when making the same change on many connections at once.

Easily store security inforamation, servers and documents

Also the ability to setup security on those connections.

The remote desktop functionality is perfect if that's all you need it to do.

Have been using RDM extensively for 10+ years, yet almost every day I learn something new about what it or its companion products can do.

Business unit manager

sometimes setup connections to OS's rather than windows is confusing

I can access all my lab systems from one location.  

IT Architect

It is of great support in managing the internal infrastructure and that of our customers

System Admin

Swiss Army Knife of Tools for SysAdmin, a great tool, which includes all the management tools in a single application for System Administration

Owner of ShadowPlayersDev

The team edition provides authentication system for extra security, database, audit logs and more.

Engineer

The program may take some time to load and may seems to hang

As a lone IT admin for my company, being able to access so many resources from a single interface saves time every single day.

Manager

I love how i can remote with basically all the different protrols

System Engineer

performance, in some VM's is it slow to use it.

Delivery Manager

Software license cost is high, particularly paying per user

None! Except deciding to edprecate the cloud backup functionality.

Database Administrator, Tech consultant

Service and feedback for any problems or issues

Connection Management

Remote Access

Password Management

Bugs and Issues

Integrations

Screen and Window Management

Team Collaboration

User Interface

Time Management

Credential Management

Small Business

Freelancers

Mid-size Business

Large Enterprises

Reviewers appreciate that Remote Desktop Manager offers a free version with extensive features, making it suitable for individuals and small businesses to test and use without upfront costs. They say the paid versions add valuable team functionalities and justify the price for those needing advanced features. Some users report that the pricing can feel steep, especially for personal or small business use, and mention concerns about license costs, maintenance fees, and the jump between free and paid tiers. Some reviewers find more affordable alternatives but feel Remote Desktop Manager’s feature set justifies its cost.

Devolutions

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

RemotePC

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

Chrome Remote Desktop is a remote support and access solution that utilizes Google's secure infrastructure to connect to any remote device such as phone, computer, or tablet.

Monitoring

Multiple Monitor Access

Screen Sharing

Reviews for Chrome Remote Desktop come from a wide variety of industries, including computer software (14% of reviewers), information technology and services (9%), and marketing and advertising (8%). The most frequent use case for Chrome Remote Desktop cited by reviewers is remote desktop (100% of reviewers).

Users and use cases

Chrome Remote Desktop is a remote desktop tool with key features that include remote access and control, mobile access, multiple monitor support, and more.

Chrome Remote Desktop

RealVNC Connect

Basic

Operations manager

I use a lot of CRM tools like different motive, DAT, and realtime monitoring sites for my work and it crashes quiet a bit too often for my liking which is an inconvenience

Admin, Marketing, Webmaster, Bookkeeper, Other

It helps me to be able to log in to the work computer to pull reports, troubleshoot and train those struggling with something in the office.

Data Scientist

There aren’t many customization options, and sometimes the image quality drops if the network isn’t perfect.

Interior Designer

My experience with Chrome Remote Desktop was positive and I would use again to access my desktop when I am on work trips or am unable to be at my desk.

Teacher

Chrome Remote Desktop is an amazing application designed by Google that allows users to access another device that is connected to the internet.  

It is heavily dependent on Chrome browser and the operating system you are running on.

I used to use a variety of solutions but they charge for work related connections, so I just choose to use Chrome, because it isn't needed very often at all

I felt that Chrome Remote Desktop had a noticeable lag.

It does exactly what I need, quick and smooth remote access with no complicated settings.

IT Engineer

Sometimes, it can be difficult walking a customer through on how to install it, but I am working on a guide I can give customers.

It's very good for simple tasks and can be used on a number of different platforms with no issue whatsoever and it's free to use!

Chrome is best for those wanting something simple and at no cost which made this ideal for me.

Service Desk Manager

Sometimes the remote key (especially on keyboard combinations) passthrough can be a bit wonky.

STAFF

One crucial feature is absent: Multi-verification secure guard

Being able to access your other devices from home is very important for my job.

Freelance Photographer

The interface of the program can be either tricky or confusing at times, but nothing too horrible.

I've had super positive experience with Chrome Remote Desktop, it's the easiest solution I've found and it 'just works'.

I like all the feature for now and also the session do not break.

New Product Designer

The lag was minimal and it was very responsive, allowing me to deal with whatever situation would come up that would necessitate my remote access to my computer.

Remote Desktop Manager vs Chrome Remote Desktop Comparison (2026)

Remote Desktop Manager

Chrome Remote Desktop

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives