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Q. Who are the typical users of Remote Desktop Manager?
Q. What languages does Remote Desktop Manager support?
Q. Does Remote Desktop Manager support mobile devices?
Q. Does Remote Desktop Manager offer an API?
Q. What other apps does Remote Desktop Manager integrate with?
Remote Desktop Manager is an IT management software that helps businesses launch, run, and manage remote connections to virtual machines, websites, remote servers, and business applications. The password management module allows IT professionals to store passwords, usernames, credentials, documentation, files, images, license keys, and other information in a centralized repository.
Typical customers
Platforms supported
Support options
Training options
Starting from
299.99
/user
Per year
Starting from
No pricing info
Value for money
4.5
/5
332
Starting from
299.99
/user
Per year
Value for money contenders
Functionality
4.6
/5
332
Total features
24
1 categories
Functionality contenders
Overall Rating
4.6
/5
332
Positive reviews
213
97
19
2
1
Overall rating contenders
Brent Q.
Computer Software, 11-50 employees
Used daily for 2+ years
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Multiple users at multiple locations all who have the keys to various client systems and need to insure that we can all access them (subject to restrictions the admin places) and if one gets updated by a consultant that the change is captured and documented. Beside the automatic sharing of an update, if something stops working you can see who modified the entry and check why it is not working. If change was a mistake you simply roll the change back via the history feature. I had someone delete 200+ entries by mistake and five minutes later they were back.
It has a very rich set of features and capabilities for connection to systems needed to manage both internal systems and devices. More importantly client VPNs, credentials, connections, various other key details, and PowerShell scripts to enable a multiplier effect for my efforts to the entire organization. If I get one thing working for me, by adding it to RDM it is available for all users (if allowed) in my company. This leads to the next most favorite, granular controls over almost every aspect (if you choose) of the information stored in the system.
It does not handle moving from one network state to another gracefully. Meaning when running one VPN session and it ends, you might find yourself disconnected from the Management Server and if you were not offline, it clears your entries till you reconnect. This reconnect is easy but manual so it can be an issue.
Ben L.
Information Technology and Services, 501-1,000 employees
Used daily for 2+ years
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I started using RDM Free and once I moved to the ENterprise version, I just couldn't go back! This is a great tool for anyone in IT that's managing lots of remote connections! Esp if you have to manage
I love how easy this tool is to use. I love that I can create folders & subfolders to organize all my connections. It's also very handy that I can store my credentials in RDM so that each connection can reference them, this way when I have to change my PW, I only have to change it in one place instead of editing each one.
I haven't really run into any issues to complain about.
Sherry N.
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for 2+ years
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My overall experience with Remote Desktop Manger is good. The capability to work from home and access my files on my work PC has helped with completing projects on time.
What I like most about this software is that I am able to access my work computer from home. My home PC doesn’t have all the programs and files I need to access when I am working from home. Instead of saving files on a flash drive and bringing it home, I can access the files directly through my work PC.
What I dislike most about this software is most of the time when I am using it, there is a horrible lag. I am not sure if this is because of the software or possibly the internet connection I use.
Andrés R.
Environmental Services, 201-500 employees
Used daily for 1-2 years
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All in one place, and shareable, different technologies works like a charm
Poorly translate to Spanish and other languages
Tyler l.
Automotive, 1-10 employees
Used daily for 2+ years
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i work at a big automotive dealership and can't alawys be at my computer. I will remote in the check my schedule and set up new ones right from my phone. I log in before i get to work and have all my programs up and ready for me when i get there.
the only con i have found is the keyboard can be hard to get up on my phone sometimes