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Remote Desktop Manager

IT management tool to centralize & launch remote connections

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Remote Desktop Manager Pricing, Features, Reviews and Alternatives

Remote Desktop Manager product overview

Price starts from

$

199.99

/yryear
Per User

What is Remote Desktop Manager?

Remote Desktop Manager is an IT management software that helps businesses launch, run, and manage remote connections to virtual machines, websites, remote servers, and business applications. The password management module allows IT professionals to store passwords, usernames, credentials, documentation, files, images, license keys, and other information in a centralized repository.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
FAQs/Forum
Email/Help Desk
Knowledge Base

Training options

Live Online
Documentation
Webinars
Videos

Remote Desktop Manager pricing information

Value for money

4.5

/5

288

Price starts from

$

199.99

/yryear
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Remote Desktop Manager features

Functionality

4.5

/5

288
Total Features29 1 categories

Most valued features by users

API
Access Controls/Permissions
Activity Dashboard
Monitoring
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Real Time Monitoring

Functionality contenders

Remote Desktop Manager users reviews

Overall rating

4.5

/5

288

Positive reviews

93%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.67/10
Rating distribution

5

4

3

2

1

179

88

18

2

1

Pros
The costumer support has always been good and there are plenty of resources online to help the first time users. Also great for IT support with helping you manage and fix issues on your computer.

PM

Paul M.

I have really enjoyed being able to watch my problems be solved by someone miles and miles away. It's helpful to have an easy solution, and it's a great learning experience.

Mindy K.

Remote Desktop Manager is great when giving or receiving help. The tools for highlighting and drawing is great.

Amanda G.

Cons
If change was a mistake you simply roll the change back via the history feature. I had someone delete 200+ entries by mistake and five minutes later they were back.

Brent Q.

My only complaint with the software is that upon launch, my computer freezes up for a few seconds while the launch animation occurs. This has happened on a handful of different computers.

KM

Katie M.

What i don't like is that sometimes it freezes, it makes logout itself. This makes me uncomfortable during working process.

nt

nana t.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Holy Grail of Remote Desktop Software

Reviewed 3 years ago

I came across Remote Desktop Manager in my search to find a better solution to what was becoming a time intensive process of updating, managing and remoting into what was growing to be a substantially large number of various types of connections. After testing several different remote management platforms with great disappointment, I finally found Remote Desktop Manager and have never looked back. I have been using it for over 5 years now. Not only do I use it to manage all my connections but I can use it in a well laid out platform.

Pros

I can quite literally remote into a crazy amount of connection environments all within under a minute if I want to as well as a specific connection environment along with its specific VPN connection dynamically if I want without having to connect to that groups VPN first. Remoting like a boss isn’t the only plus to their platform. They have an extensive amount of tool sets one can use within each connection environment to use such as macros, scripts, management tools, command line tools, sub connections, logs and many others. The list of additional functionality is greater than one would be able to leave in a review.

Cons

The only cons I have come across over the years were there were a few times I found the version for Mac OS to be a little buggy but that was resolved timely and it didn’t affect the actual functionality of the software. Also, some of the macro and script help documentation could have been a little more detailed. However, the help documentation pertaining to this could have very well been updated since the time I needed further clarification which was when I first started using it. I have not needed to use it since that time now that I understand how to configure the macros and scripts within the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We Love This Software!

Reviewed 3 months ago

The benefit of being able to store different programs on our computers is one that was definitely not realized on the forefront, but now we'd never go back!

Pros

This is a software we use everyday on our team. It makes our job easier in so many ways, and allows us to host different softwares on our individual computers.

Cons

At times, we feel that the software could use some updating across different aspects of the product, but overall we love this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Necessary tool

Reviewed a month ago
Pros

Remote connections are very easy with it. It keeps all connections list easly. Cloud support is more efficent

Cons

When it started, it can be slow on windows

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

I don't like this sw at all, sorry

Reviewed 2 years ago

I'm using this sw from years and I'm totally not sadisfied. Too slow, too complex, and buggy. At least they needs to have 2 interfaces, one advanced and one lite with 10% of the options. they also needs to have a better quality check on the sw because it's usually buggy (or at least insert LTS version , so a user could update 2 or 3 times per month and other if they like will keep all the updates).

Pros

Full of functionality and features. If you think about a vpn, a remote connections this software has the plugin to automate the process. It's also secure because data are centrally stored with rbac config.

Cons

Well.... to heavy , this sw is always slow. I've changed my laptop with a new one with i7 and ssd with 32gb of ram and it's still slow! It's buggy... i usually skip some version because they add whatever plugin or functionality you probably never use because you will not be able to find it and they broke something you are using. The ui is confusing, too many options available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Forget other remote tools

Reviewed 4 months ago

It has cloud backup function that you can archive your connections and it is automated. I can connect anything that I need to be now.

Pros

It has many capability about connection. It is all-in-one for connection to somewhere, does not matter it is hardware or software.

Cons

Installation size is big, not too much user friendly UI, it is getting slower if you have more than 1000 connections

Remote Desktop Manager FAQs and common questions

Remote Desktop Manager has the following pricing plans:
Starting from: $199.99/year
Pricing model: Free, Subscription
Free Trial: Available


Remote Desktop Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Remote Desktop Manager supports the following devices:
Android, iPhone, iPad


Yes, Remote Desktop Manager has an API available for use.


Remote Desktop Manager integrates with the following applications:
1Password Business, TeamViewer, Microsoft Azure, Duo Security, MySQL, LastPass, VMware, MariaDB, Dashlane Business


Remote Desktop Manager offers the following support options:
Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base

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