getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ServiceNow vs Snow License Manager Comparison (2026)

Add to Compare

Compare similar apps

Freshdesk logo

Freshdesk

4.5

Milvus logo

Milvus

4.8

Freshservice logo

Freshservice

4.5

Good recommendations?

ServiceNow logo

ServiceNow

Snow License Manager logo

Snow License Manager

Overview

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

Snow License Manager is a software asset management (SAM) solution designed to help organizations reduce the risk and complexity associated with licensing for software, SaaS and IaaS, as well as prevent overspending on cloud resources & software entitlements, while ensuring full compliance

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

100

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.01

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

361

5

4

3

2

1

199

139

18

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.4

10

5

4

3

2

1

5

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
50%
would recommend this app

Pros

“Its ability to centralize and automate workflows—everything from IT support tickets to HR and operations—making processes faster, more organized, and easier to manage in one platform.”
MW

Melinda W.

Owner

“ServiceNow provides strong workflow automation, customizable modules, and clear reporting, and its Change Management features make it easy to track, approve, and control changes consistently.”
Verified reviewer profile picture

Jared S.

Software Developer and Consultant

“ServiceNow also helps organizations maintain better security practices through access controls, monitoring, and detailed records.”
EV

Edwin V.

Dev Manager

Pros

Not enoughreviews yet

Cons

“What I don’t like or like the least about service now is the interface is a bit complicated if you are not that technical especially the CSM or customer service management interface but other than that, everything is cool”
Verified reviewer profile picture

Gerrol C.

Client Operations Supervisor

“Whilst using ServiceNow, I do have connectivity issues occasionally where, I receive messages stating the conversation has timed out.”
Verified reviewer profile picture

Tom E.

Senior Frontend Developer

“It lacks support for more native processes (like templates for common processes) so you can minimize custom code.”
Verified reviewer profile picture

Sofia B.

Senior Test Engineer

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features78
  • API
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Automated Routing
  • Availability Management
  • CRM
  • Capacity Management
  • Change Management
  • Chatbot
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Management
  • Cost Tracking
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Visualization
  • Drag & Drop
  • Email Management
  • Employee Management
  • Financial Management
  • Graphical User Interface
  • HR Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Impact Management
  • Incident Management
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • License Tracking
  • Lifecycle Management
  • Macros/Templated Responses
  • Maintenance Management
  • Monitoring
  • Multi-Cloud Management
  • Performance Metrics
  • Performance Monitoring
  • Portable License
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Relationship Mapping
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requisition Management
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Ticket Management
  • Trial License
  • Version Control
  • Workflow Management
  • Total features16
  • API
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Automated Routing
  • Availability Management
  • CRM
  • Capacity Management
  • Change Management
  • Chatbot
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Management
  • Cost Tracking
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Storage Management
  • Data Visualization
  • Drag & Drop
  • Email Management
  • Employee Management
  • Financial Management
  • Graphical User Interface
  • HR Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Cost Management
  • IT Reporting
  • Impact Management
  • Incident Management
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Inventory Management
  • Issue Auditing
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • License Tracking
  • Lifecycle Management
  • Macros/Templated Responses
  • Maintenance Management
  • Monitoring
  • Multi-Cloud Management
  • Performance Metrics
  • Performance Monitoring
  • Portable License
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Relationship Mapping
  • Release Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requisition Management
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Management
  • Ticket Management
  • Trial License
  • Version Control
  • Workflow Management

Integrations

  • Total integrations76
  • 3CLogic
  • AlertOps
  • Apiiro
  • Apizee
  • Apptio Platform
  • Aria Platform
  • BeyondTrust Remote Support
  • BigID
  • Bitbucket
  • Bright Pattern
  • Checkmarx
  • Coda
  • Cofense PhishMe
  • CrowdStrike
  • DeepL Pro
  • DomainTools
  • Dynatrace
  • Expertflow Contact Center
  • Fairmarkit
  • Five9
  • GitHub
  • IBM Instana
  • IFTTT
  • Infocert Sign
  • Iru
  • JIRA Service Management
  • Lacework
  • LogMeIn Rescue
  • LogMeIn Resolve
  • LogicMonitor
  • ManageEngine Endpoint Central
  • ManageEngine Remote Access Plus
  • Metrikus
  • Microsoft 365
  • Microsoft Entra ID
  • Microsoft SharePoint
  • NetBrain
  • Netskope Active Platform
  • New Relic
  • NinjaOne
  • Norma by Quality Clouds
  • ODBC Driver for ServiceNow
  • ONEiO
  • Okta
  • OpsRamp
  • PagerDuty
  • Ping Identity
  • Qualys Cloud Platform
  • Rubrik
  • SAP S/4HANA Cloud
  • SailPoint
  • Salesforce Marketing Cloud
  • ScienceLogic
  • Secureworks
  • ServiceNow
  • Silverfort
  • Slack
  • Smartling
  • Snyk
  • Splunk Enterprise
  • Squadcast
  • Tableau
  • TeamViewer DEX
  • TeamViewer Frontline
  • TeamViewer ONE
  • Teramind
  • Terraform
  • The Anomali Platform
  • VBrick
  • VMware Aria
  • Vectra AI Platform
  • Webex Suite
  • Whispir
  • Workato
  • Zapier
  • strongDM
  • xMatters
  • Total integrations1
  • 3CLogic
  • AlertOps
  • Apiiro
  • Apizee
  • Apptio Platform
  • Aria Platform
  • BeyondTrust Remote Support
  • BigID
  • Bitbucket
  • Bright Pattern
  • Checkmarx
  • Coda
  • Cofense PhishMe
  • CrowdStrike
  • DeepL Pro
  • DomainTools
  • Dynatrace
  • Expertflow Contact Center
  • Fairmarkit
  • Five9
  • GitHub
  • IBM Instana
  • IFTTT
  • Infocert Sign
  • Iru
  • JIRA Service Management
  • Lacework
  • LogMeIn Rescue
  • LogMeIn Resolve
  • LogicMonitor
  • ManageEngine Endpoint Central
  • ManageEngine Remote Access Plus
  • Metrikus
  • Microsoft 365
  • Microsoft Entra ID
  • Microsoft SharePoint
  • NetBrain
  • Netskope Active Platform
  • New Relic
  • NinjaOne
  • Norma by Quality Clouds
  • ODBC Driver for ServiceNow
  • ONEiO
  • Okta
  • OpsRamp
  • PagerDuty
  • Ping Identity
  • Qualys Cloud Platform
  • Rubrik
  • SAP S/4HANA Cloud
  • SailPoint
  • Salesforce Marketing Cloud
  • ScienceLogic
  • Secureworks
  • ServiceNow
  • Silverfort
  • Slack
  • Smartling
  • Snyk
  • Splunk Enterprise
  • Squadcast
  • Tableau
  • TeamViewer DEX
  • TeamViewer Frontline
  • TeamViewer ONE
  • Teramind
  • Terraform
  • The Anomali Platform
  • VBrick
  • VMware Aria
  • Vectra AI Platform
  • Webex Suite
  • Whispir
  • Workato
  • Zapier
  • strongDM
  • xMatters