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ServiceNow
ITSM for automation & management of IT Enterprise services
Last updated: December 2024
Total
49
112
72
features in common
49
features in common
JIRA Service Management user ratings
Top features
Remote Monitoring & Management
Issue Management
Knowledge Management
ServiceNow user ratings
Top features
Financial Management
Performance Monitoring
Task Management
Pricing
Starting from
$19.04/month
Value for money
What users say about JIRA Service Management's value for money
Categories in common
Total
45
93
72
features in common
45
features in common
SolarWinds Service Desk user ratings
Top features
Activity Tracking
Compliance Management
API
ServiceNow user ratings
Top features
Financial Management
Performance Monitoring
Task Management
Pricing
Starting from
$39/month
Value for money
What users say about SolarWinds Service Desk's value for money
Categories in common
Total
49
130
72
features in common
49
features in common
Freshservice user ratings
Top features
Survey/Poll Management
Live Chat
Investigation Management
ServiceNow user ratings
Top features
Financial Management
Performance Monitoring
Task Management
Pricing
Starting from
$29/month
Value for money
What users say about Freshservice's value for money
Categories in common
Total
43
179
72
features in common
43
features in common
Zendesk Suite user ratings
Top features
Audit Trail
Customer Complaint Tracking
Voice Mail
ServiceNow user ratings
Top features
Financial Management
Performance Monitoring
Task Management
Pricing
Starting from
$55/month
Value for money
What users say about Zendesk Suite's value for money
Total
34
112
72
features in common
34
features in common
Freshdesk user ratings
Top features
Problem Management
Customer Complaint Tracking
Drag & Drop
ServiceNow user ratings
Top features
Financial Management
Performance Monitoring
Task Management
Pricing
Starting from
$15/month
Value for money
What users say about Freshdesk's value for money