Splashtop vs AweSun

ManageEngine Endpoint Central

Action1

Remote Monitoring and Management

Endpoint Central is a unified endpoint management and security platform for IT teams, covering patch management, software deployment, remote desktop, MDM, EDR, NGAV, anti-ransomware, private access, and endpoint security across Windows, macOS, Linux, iOS, Android, and Chrome OS.

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

Cloud-based IT management platform for MSPs and IT teams, combining RMM, PSA, helpdesk, patch management, and remote access.

Director - Technical Support and Implementation

You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support.

Manager

I am so happy I have this service and after 2 months of use I have no complaints!

A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses to major enterprises. Committed to security and performance, Splashtop is ISO certified and aligns with SOC 2 and GDPR standards.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Anti Virus

Authentication

Backup and Recovery

Chat/Messaging

Collaboration Tools

Communication Management

Configuration Management

Customizable Branding

Dashboard

Data Import/Export

Diagnostics Tools

Drag & Drop

Employee Activity Monitoring

Event Logs

File Management

File Sharing

File Transfer

Help Desk Management

Inventory Management

Issue Management

IT Asset Management

IT Asset Tracking

IT Reporting

Live Chat

Maintenance Scheduling

Mobile Access

Monitoring

Multiple Monitor Access

Multiple User Accounts

Print Management

Real-Time Chat

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Remote Access/Control

Remote Monitoring & Management

Remote Printing

Remote Support

Remote Update/Installation

Reporting & Statistics

Role-Based Permissions

Screen Recording

Screen Sharing

Secure Data Storage

Secure Login

Security Tools

Session Recording

Session Transfer

Single Sign On

SSL Security

Summary Reports

Support Ticket Management

Task Management

Third-Party Integrations

Troubleshooting

Two-Factor Authentication

Two-Way Audio & Video

Unattended Access

User Management

Reviews for Splashtop come from a wide variety of industries, including Information Technology and Services (14% of reviewers), Accounting (9%), and Construction (5%). The most frequent use case for Splashtop cited by reviewers is remote support (47% of reviewers).

Users and use cases

Most reviewers indicate that Splashtop delivers strong value for money and affordable pricing, especially compared to competitors. Some reviewers feel the pricing structure is confusing and dislike the lack of a permanent free version or monthly payment options.

Value for money

Splashtop is a remote desktop program offering key features such as remote access/control, access controls/permissions, multiple monitor access, and file transfer, among others.

Splashtop

Windows

Web-based

Android

Linux

iPhone

iPad

Chromebook

TeamViewer ONE

AnyDesk

GoToMyPC

RemotePC

ScreenConnect

RealVNC Connect

Remote Desktop Manager

Zoho Assist

NinjaOne

Chrome Remote Desktop

Remote Access Pro

Remote Access Solo

Remote Access Performance

Remote Support SOS

Splasthop Enterprise

Autonomous Endpoint Management

Challenging multi-monitor handling

38% of reviewers feel negative about Splashtop’s screen and monitor support. Some users report difficulties when working with different screen sizes, such as small laptop displays versus large office monitors, which can make remote work cumbersome. Reviewers mention issues with dual monitor functionality, font size, and resolution settings, noting that managing multiple screens or adjusting display options can be confusing or limited. They say that the multi-monitor features are sometimes clunky or unavailable in certain versions, impacting productivity for those needing advanced display support.

Occasional lag and slowdowns

Office admin assistant

It is super slow, there is 'lag' when you're connected to the 2nd computer.

42% of reviewers feel negative about Splashtop’s performance and speed. Some users report experiencing lag, slow response times, or choppy connections, especially when internet bandwidth is limited or when handling large files. Reviewers indicate that video quality can fluctuate and that there may be delays in mouse or keyboard input during remote sessions. They mention that these slowdowns can disrupt workflow, particularly for tasks requiring real-time interaction or when supporting users in areas with poor connectivity.

Flexible remote work enablement

Project manager

I love that Splashtop allows me to work from home on days when I need to without having to change anything about my desktop.

100% of reviewers feel positive about Splashtop’s working from home capabilities. Users say the software allows them to perform their tasks remotely with ease, providing flexibility to manage work-life balance, handle family needs, or work after hours. Reviewers appreciate being able to access their office systems from anywhere, which eliminates the need for commuting and enables quick transitions to remote work during emergencies. They indicate that the tool supports both individual and team productivity, making remote collaboration and daily operations more manageable and efficient.

Consistent and stable performance

96% of reviewers feel positive about Splashtop’s reliability. Reviewers indicate that the platform is stable, dependable, and rarely experiences downtime or technical issues. They find sessions start reliably and maintain consistent connections, which is crucial for uninterrupted remote work. Users appreciate that the software is robust and secure, with many mentioning its ability to perform well over extended periods. They highlight that reliability and stability are key reasons for choosing Splashtop, as it minimizes disruptions and ensures smooth remote access.

Simple setup and operation

Admin

The software is easy to set up, for both the Admin and the User.

95% of reviewers feel positive about Splashtop’s ease of use. Users think the software is straightforward to install and configure, even for those with limited technical expertise. Reviewers find the interface intuitive and user-friendly, making it easy for both administrators and general users to get started quickly. They appreciate that the tool requires minimal training and allows for seamless day-to-day operation. Many mention that the uncomplicated setup process and clear navigation contribute to a hassle-free remote access experience.

It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving  up depending on the individual).  

Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool.

Product Manager

I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in.   

It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times.  

Super positive.   When my outdated SSL VPN device went EOL and I was in need of a way to inexpensively access my office resources when working remotely, I demoed Splashtop and others and Splashtop just worked!  

Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again.  

Property Administrator

It was convenient for resolving connection issues between internal networks for employees to ease access

IT Support Supervisor

The software can be configured such as one click remote, set message once in machine and many more.

IT Manager

The ability to have several workstations has been instrumental in supporting employees both in office as well as offsite.

It operations manager

I onboarded splashtop into two companies one natively to replace TeamViewer and it was bundled with superops in the next.

Security Project Engineer

Some connectivity lag and UI clutter makes this my secondary method of remote connection to client systems.

Office Manager

I started using Splashtop with the Personal version and really liked it. As my responsibilities grow in the office, I upgraded to the Business version.

I had never experienced connection issues while using this product.

However, we experienced some issues during the setup due to changes with their EU servers, which required us to contact support.  

Owner

I am just learning about how to print from my remote computer to the one that is near me.

IT Support Technician

It can be quite expensive compared to other software, file transfer can be quite slow and the pricing can be quite expensive for some.

IT Specialist

I enjoy being able to have the option to choose the online web or desktop application to remote into devices.

Senior Field Technician

I've used it to manage other computers remotely and quickly get connected to clients that need help.

Support Specialist

At the moment, the only complaint I would have is the way multiple monitors are handled.

Creating a deployment package was straightforward, and the SOS app for attended sessions is light and easy to have remote users run.

Lacks features like it's competition such as offline rejoin and background sessions.

IT Project Manager

I wish they’d have an option to save your credentials that can be used while connecting to another computer.

IT Team Lead

It doesn't always connect on its first try and we might have to try and connect multiple times in a row for it to get us connected

I dont like how there is no option to only add one licence we have to get 5 at a time.

End User Services Technician

I am a very organized person and the computer management options are everything I need.

It is much more reaponsive than the last remote service that I used

Director

Good platform, that is reliable and integrates well with remote management tools (I.e. IT RMM platforms).

Splashtop hit the budget value and the feature requirements and it was easy to get rolling.  

Its fast connection, ease of setup, and affordability make it stand out, though minor delays can occur with unstable internet.

Overall, I appreciate splashtop and it's focus on building off of it's feature set that is somewhat different from it's competitors.

The sale experience was straightforward and easy while we tested the product, and eventually we committed because the product was affordable and met every single need we had.

Cost, and limitations of some features or having to buy add ons.

IT Lead

Can be laggy if the internet signal is weak.

Computer technicien

The Linux version is not fully working, still as a few bug.

Honestly, I never imagined I would have this level of access and attention from the Splashtop team.

Splashtop is a reliable and user-friendly remote desktop solution, perfect for IT support.

Allows us to have permanent remote access.

Bookkeeper

This is a wonderful product to connect with my client's computers.  

It also has tons of add on features for those that need them.

It was a switch from Logmein who (back then) was closing or changing price range dramatically.

Founder

The features, functions, user accounts, and controls.

We have come to rely on the program for all of our remote access needs.

First think I like was the price, second, it's easy to instal, deploy and use.  

President CEO

It's reliable, we click start session, and the session opens.

IT Technician

Splashtop is supported on windows, mac and even linux and as so i can use it on any laptop or computer we have at the company.

Remote Access

Pricing

Performance and Speed

Computer Restart and Wake

Bugs and Issues

Deployment

Reliability

Office Access

Customer Support

Freelancers

Large Enterprises

Small Business

Mid-size Business

Microsoft Teams

Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.

AweSun is a powerful cross-platform remote desktop solution delivering 144fps streaming, zero commercial timeouts, and AI MCP automation. Seamlessly control Windows, macOS, Android, and iOS with low-latency compression, 4:4:4 color support, and bank-grade security across all device types.

Splashtop vs AweSun Comparison (2026)

Splashtop

AweSun

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives