Splashtop vs AweSun

TeamViewer ONE

AnyDesk

RemotePC

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

Director - Technical Support and Implementation

Director of Information Technology

Any time I have contacted support with a question they were always fast, friendly, and helpful.  

You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support.

Splashtop streamlines IT with on-demand aid via SOS, unattended device access with Remote Support, and advanced management in Enterprise. Efficient, secure, and high-performance remote solutions tailored for modern IT needs.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Anti Virus

Authentication

Backup and Recovery

Chat/Messaging

Collaboration Tools

Communication Management

Configuration Management

Customizable Branding

Dashboard

Data Import/Export

Diagnostics Tools

Drag & Drop

Employee Activity Monitoring

Event Logs

File Management

File Sharing

File Transfer

Help Desk Management

Inventory Management

Issue Management

IT Asset Management

IT Asset Tracking

IT Reporting

Live Chat

Maintenance Scheduling

Mobile Access

Monitoring

Multiple Monitor Access

Multiple User Accounts

Print Management

Real-Time Chat

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Remote Access/Control

Remote Monitoring & Management

Remote Printing

Remote Support

Remote Update/Installation

Reporting & Statistics

Role-Based Permissions

Screen Recording

Screen Sharing

Secure Data Storage

Secure Login

Security Tools

Session Recording

Session Transfer

Single Sign On

SSL Security

Summary Reports

Support Ticket Management

Task Management

Third-Party Integrations

Troubleshooting

Two-Factor Authentication

Two-Way Audio & Video

Unattended Access

User Management

Reviews for Splashtop come from a wide variety of industries, including information technology and services (14% of reviewers), accounting (9%), and construction (6%). The most frequent use case for Splashtop cited by reviewers is remote support (48% of reviewers).

Users and use cases

Most reviewers indicate Splashtop offers strong value for money compared to competitors, and they appreciate the affordable pricing model and free trials. Some users report confusion with pricing tiers, and they find certain features locked behind higher plans.

Value for money

Splashtop is a remote desktop tool with key features that include remote access and control, access controls and permissions, file transfer, multiple monitor access, and more.

Splashtop

Windows

Web-based

Android

Linux

iPhone

iPad

Chromebook

GoToMyPC

ScreenConnect

RealVNC Connect

Zoho Assist

Chrome Remote Desktop

Remote Access Pro

Remote Access Solo

Remote Access Performance

Remote Support SOS

Splasthop Enterprise

Autonomous Endpoint Management

Challenging multi-monitor handling

Project manager

The only issue I have with Splashtop is the difficulty of different screen sizes. since my laptop is so small and my work computer is big its hard to work on a scene that is 90% of the original size.

38% of reviewers feel negative about Splashtop’s screen and monitor support. Users say that working with different screen sizes or multiple monitors can be confusing and sometimes results in small or blurry displays. Reviewers indicate that features like split screen, dual monitor support, and screen scaling are not always intuitive or fully functional, which complicates tasks for those who rely on multi-monitor setups. Some users report difficulty adjusting resolution or navigating between screens, making it harder to work efficiently in remote sessions.

Occasional lag and slowdowns

Office admin assistant

It is super slow, there is 'lag' when you're connected to the 2nd computer.

42% of reviewers feel negative about Splashtop’s performance and speed. Some users report experiencing lag, slow response times, or dropped connections, especially when internet bandwidth is limited or during large file transfers. Reviewers mention that video quality can be inconsistent and that tasks requiring precise color rendering or real-time interaction may be affected. They indicate that these slowdowns can disrupt workflow, particularly when supporting remote users or working with graphics-intensive applications. Users note that these issues are more noticeable compared to some competing remote access tools.

Remote work flexibility

Director 

For my staff, it has created a more flexible working environment  allowing staff to work from home if they suspect that they are ill, they need to stay home for the kids or would like to work after hours to get a piece of work done.

100% of reviewers feel positive about Splashtop’s support for working from home. Reviewers appreciate the flexibility it offers, allowing them and their teams to work remotely without disruption. Some users say they can start their workday from home, manage tasks after hours, or support family members in different locations. They find that the software eliminates the need for commuting and enables productive work from any location. Users report that Splashtop made transitions to remote work seamless, even for large teams, and consider it essential for maintaining business continuity.

Consistent and stable operation

96% of reviewers feel positive about Splashtop’s reliability. Users indicate that the software consistently provides stable connections, even during long sessions, and rarely experiences unexpected issues. Reviewers appreciate that they can depend on the platform for uninterrupted remote access, which is crucial for their daily work. They find the tool to be trustworthy and mention that it performs well over time, giving them confidence in its use for business-critical tasks. Many users say the reliability and stability make it a preferred choice compared to other remote access solutions they have tried.

Simple setup and operation

Admin

The software is easy to set up, for both the Admin and the User.

95% of reviewers feel positive about Splashtop’s ease of use. Users think the software is straightforward to set up and operate, even for those with limited technical experience. Reviewers find that both administrators and end users can quickly adapt to the platform, minimizing training time. They appreciate that daily tasks are intuitive, and the interface is user-friendly. Many users mention that the simple setup process and clear navigation help them focus on their work rather than troubleshooting, making remote access efficient and stress-free.

It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving  up depending on the individual).  

Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool.

Product Manager

I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in.   

It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times.  

Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again.  

IT Support Supervisor

The software can be configured such as one click remote, set message once in machine and many more.

Security Project Engineer

Some connectivity lag and UI clutter makes this my secondary method of remote connection to client systems.

Owner

I am just learning about how to print from my remote computer to the one that is near me.

IT Support Technician

It can be quite expensive compared to other software, file transfer can be quite slow and the pricing can be quite expensive for some.

Senior Field Technician

I've used it to manage other computers remotely and quickly get connected to clients that need help.

Support Specialist

At the moment, the only complaint I would have is the way multiple monitors are handled.

Super positive.   When my outdated SSL VPN device went EOL and I was in need of a way to inexpensively access my office resources when working remotely, I demoed Splashtop and others and Splashtop just worked!  

Property Administrator

It was convenient for resolving connection issues between internal networks for employees to ease access

IT Team Lead

It doesn't always connect on its first try and we might have to try and connect multiple times in a row for it to get us connected

End User Services Technician

I am a very organized person and the computer management options are everything I need.

It is much more reaponsive than the last remote service that I used

Director

Good platform, that is reliable and integrates well with remote management tools (I.e. IT RMM platforms).

Splashtop hit the budget value and the feature requirements and it was easy to get rolling.  

Overall, I appreciate splashtop and it's focus on building off of it's feature set that is somewhat different from it's competitors.

IT Manager

The ability to have several workstations has been instrumental in supporting employees both in office as well as offsite.

It operations manager

I onboarded splashtop into two companies one natively to replace TeamViewer and it was bundled with superops in the next.

Office Manager

I started using Splashtop with the Personal version and really liked it. As my responsibilities grow in the office, I upgraded to the Business version.

However, we experienced some issues during the setup due to changes with their EU servers, which required us to contact support.  

Honestly, I never imagined I would have this level of access and attention from the Splashtop team.

IT Specialist

I enjoy being able to have the option to choose the online web or desktop application to remote into devices.

It is great at providing users with high-performance remote access by streaming audio and video, providing multiple monitor support, and allowing secure file transfer.

IT Director

This allows any-time access, without the system administrator even knowing that access had been setup.- TeamViewer displays a unique code that anyone at the computer can see, write down, and use to connect remotely.

Bookkeeper

This is a wonderful product to connect with my client's computers.  

Marketing Operations Manager

The business application needed to provide support can be installed on multiple devices at no additional cost, enabling seamless support whether you're in the office, at home, or on the go.

The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day.

Access to my computers from any device is smooth and fast, with no delays or interruptions. Plus, remote file transfer is fast and reliable, allowing me to send and receive documents without a hitch.

One thing that sets Splashtop apart from other remote control software is that it allows customization of the single plug-in applet, making it easy to add your brand.

Creating a deployment package was straightforward, and the SOS app for attended sessions is light and easy to have remote users run.

President CEO

It's reliable, we click start session, and the session opens.

Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access.

The ability to manage and trigger sessions with a standalone application vs being forced to run within a web portal makes it great to run independently of web sessions.

Lacks features like it's competition such as offline rejoin and background sessions.

IT Project Manager

I wish they’d have an option to save your credentials that can be used while connecting to another computer.

Technology Center Operations Manager

You can respond to UAC prompts remotely, transfer files to/from the user's computer, and even lock the mouse if needed.

Its so easy to deploy, and the customization is wonderful.

Not good for dealing with many clients (100+), organization is difficult

I dont like how there is no option to only add one licence we have to get 5 at a time.

IT support

I log in to computers after hours with no proplems

A black and white screen display mode, or a slower screen refresh rate, might be helpful for those situations when even the "Low" bandwidth usage setting is still too taxing on their feeble connections.

IT Administrator

Although our agency provides essential services, during much of 2020 we were required by the state to employ a hybrid work schedule to minimize the number of people in the office at any one time.   As this happened rather suddenly, those staff working from home were often using their own equipment.  

Its fast connection, ease of setup, and affordability make it stand out, though minor delays can occur with unstable internet.

Although I can remotely access my computers from my mobile device, the experience is somewhat limited and I can't perform all tasks with the same ease as on the desktop version.

Remote Access

Performance and Speed

Reviewers say Splashtop’s File Transfer feature is simple, fast, and dependable for moving files between local and remote computers. Users report they can easily transfer large or small files, install software, and share documents, which saves time and supports remote work. They find drag-and-drop and FTP-like interfaces helpful, though a few mention occasional slowness or UI clunkiness. Some users rely on other solutions, but those who use Splashtop’s File Transfer consider it an essential and efficient tool. Of the 36 Splashtop users who gave detailed accounts of their use of File Transfer, 78% rated this feature as important or highly important.

Computer Restart and Wake

Bugs and Issues

Deployment

Among reviewers who comment on Splashtop's deployment, 79% feel positive. Users say installation is quick, works across platforms, and supports large-scale setups. They appreciate distribution links and custom installer options. However, they report confusion due to multiple apps, complex instructions, and challenges for less tech-savvy users.

Splashtop vs AweSun Comparison (2026)

Splashtop

AweSun

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives