Splashtop vs AweSun

TeamViewer ONE

AnyDesk

Zoho Assist

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

Director - Technical Support and Implementation

You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support.

Splashtop streamlines IT with on-demand aid via SOS, unattended device access with Remote Support, and advanced management in Enterprise. Efficient, secure, and high-performance remote solutions tailored for modern IT needs.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Anti Virus

Authentication

Backup and Recovery

Chat/Messaging

Collaboration Tools

Communication Management

Configuration Management

Customizable Branding

Dashboard

Data Import/Export

Diagnostics Tools

Drag & Drop

Employee Activity Monitoring

Event Logs

File Management

File Sharing

File Transfer

Help Desk Management

Inventory Management

Issue Management

IT Asset Management

IT Asset Tracking

IT Reporting

Live Chat

Maintenance Scheduling

Mobile Access

Monitoring

Multiple Monitor Access

Multiple User Accounts

Print Management

Real-Time Chat

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Remote Access/Control

Remote Monitoring & Management

Remote Printing

Remote Support

Remote Update/Installation

Reporting & Statistics

Role-Based Permissions

Screen Recording

Screen Sharing

Secure Data Storage

Secure Login

Security Tools

Session Recording

Session Transfer

Single Sign On

SSL Security

Summary Reports

Support Ticket Management

Task Management

Third-Party Integrations

Troubleshooting

Two-Factor Authentication

Two-Way Audio & Video

Unattended Access

User Management

Reviews for Splashtop come from a wide variety of industries, including Information Technology and Services (14% of reviewers), Accounting (9%), and Construction (5%). The most frequent use case for Splashtop cited by reviewers is remote support (47% of reviewers).

Users and use cases

Most reviewers indicate that Splashtop delivers strong value for money compared to competitors, and they appreciate reasonable pricing, flexible subscriptions, and cost savings. Some reviewers feel pricing and licensing can be confusing and restrictive for small businesses.

Value for money

Splashtop is a remote desktop program offering key features such as remote access/control, access controls/permissions, multiple monitor access, and file transfer, among others.

Splashtop

Windows

Web-based

Android

Linux

iPhone

iPad

Chromebook

GoToMyPC

RemotePC

ScreenConnect

RealVNC Connect

Chrome Remote Desktop

Remote Access Pro

Remote Access Solo

Remote Access Performance

Remote Support SOS

Splasthop Enterprise

Autonomous Endpoint Management

Challenging multi-monitor handling

38% of reviewers feel negative about Splashtop’s screen and monitor support. Some users report difficulties when working with different screen sizes, such as small laptop displays versus large office monitors, which can make remote work cumbersome. Reviewers mention issues with dual monitor functionality, font size, and resolution settings, noting that managing multiple screens or adjusting display options can be confusing or limited. They say that the multi-monitor features are sometimes clunky or unavailable in certain versions, impacting productivity for those needing advanced display support.

Occasional lag and slowdowns

Office admin assistant

It is super slow, there is 'lag' when you're connected to the 2nd computer.

42% of reviewers feel negative about Splashtop’s performance and speed. Some users report experiencing lag, slow response times, or choppy connections, especially when internet bandwidth is limited or when handling large files. Reviewers indicate that video quality can fluctuate and that there may be delays in mouse or keyboard input during remote sessions. They mention that these slowdowns can disrupt workflow, particularly for tasks requiring real-time interaction or when supporting users in areas with poor connectivity.

Flexible remote work enablement

Project manager

I love that Splashtop allows me to work from home on days when I need to without having to change anything about my desktop.

100% of reviewers feel positive about Splashtop’s working from home capabilities. Users say the software allows them to perform their tasks remotely with ease, providing flexibility to manage work-life balance, handle family needs, or work after hours. Reviewers appreciate being able to access their office systems from anywhere, which eliminates the need for commuting and enables quick transitions to remote work during emergencies. They indicate that the tool supports both individual and team productivity, making remote collaboration and daily operations more manageable and efficient.

Consistent and stable performance

96% of reviewers feel positive about Splashtop’s reliability. Reviewers indicate that the platform is stable, dependable, and rarely experiences downtime or technical issues. They find sessions start reliably and maintain consistent connections, which is crucial for uninterrupted remote work. Users appreciate that the software is robust and secure, with many mentioning its ability to perform well over extended periods. They highlight that reliability and stability are key reasons for choosing Splashtop, as it minimizes disruptions and ensures smooth remote access.

Simple setup and operation

Admin

The software is easy to set up, for both the Admin and the User.

95% of reviewers feel positive about Splashtop’s ease of use. Users think the software is straightforward to install and configure, even for those with limited technical expertise. Reviewers find the interface intuitive and user-friendly, making it easy for both administrators and general users to get started quickly. They appreciate that the tool requires minimal training and allows for seamless day-to-day operation. Many mention that the uncomplicated setup process and clear navigation contribute to a hassle-free remote access experience.

It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving  up depending on the individual).  

Product Manager

I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in.   

IT Support Supervisor

The software can be configured such as one click remote, set message once in machine and many more.

Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool.

Security Project Engineer

Some connectivity lag and UI clutter makes this my secondary method of remote connection to client systems.

Owner

I am just learning about how to print from my remote computer to the one that is near me.

It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times.  

Super positive.   When my outdated SSL VPN device went EOL and I was in need of a way to inexpensively access my office resources when working remotely, I demoed Splashtop and others and Splashtop just worked!  

Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again.  

Property Administrator

It was convenient for resolving connection issues between internal networks for employees to ease access

It is much more reaponsive than the last remote service that I used

Director

Good platform, that is reliable and integrates well with remote management tools (I.e. IT RMM platforms).

Splashtop hit the budget value and the feature requirements and it was easy to get rolling.  

Overall, I appreciate splashtop and it's focus on building off of it's feature set that is somewhat different from it's competitors.

IT Manager

The ability to have several workstations has been instrumental in supporting employees both in office as well as offsite.

It operations manager

I onboarded splashtop into two companies one natively to replace TeamViewer and it was bundled with superops in the next.

Office Manager

I started using Splashtop with the Personal version and really liked it. As my responsibilities grow in the office, I upgraded to the Business version.

I had never experienced connection issues while using this product.

However, we experienced some issues during the setup due to changes with their EU servers, which required us to contact support.  

Honestly, I never imagined I would have this level of access and attention from the Splashtop team.

IT Support Technician

It can be quite expensive compared to other software, file transfer can be quite slow and the pricing can be quite expensive for some.

IT Specialist

I enjoy being able to have the option to choose the online web or desktop application to remote into devices.

It is great at providing users with high-performance remote access by streaming audio and video, providing multiple monitor support, and allowing secure file transfer.

Senior Field Technician

I've used it to manage other computers remotely and quickly get connected to clients that need help.

Support Specialist

At the moment, the only complaint I would have is the way multiple monitors are handled.

IT Director

This allows any-time access, without the system administrator even knowing that access had been setup.- TeamViewer displays a unique code that anyone at the computer can see, write down, and use to connect remotely.

Bookkeeper

This is a wonderful product to connect with my client's computers.  

Marketing Operations Manager

The business application needed to provide support can be installed on multiple devices at no additional cost, enabling seamless support whether you're in the office, at home, or on the go.

The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day.

Access to my computers from any device is smooth and fast, with no delays or interruptions. Plus, remote file transfer is fast and reliable, allowing me to send and receive documents without a hitch.

One thing that sets Splashtop apart from other remote control software is that it allows customization of the single plug-in applet, making it easy to add your brand.

Creating a deployment package was straightforward, and the SOS app for attended sessions is light and easy to have remote users run.

President CEO

It's reliable, we click start session, and the session opens.

Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access.

Lacks features like it's competition such as offline rejoin and background sessions.

IT Project Manager

I wish they’d have an option to save your credentials that can be used while connecting to another computer.

IT Team Lead

It doesn't always connect on its first try and we might have to try and connect multiple times in a row for it to get us connected

I dont like how there is no option to only add one licence we have to get 5 at a time.

End User Services Technician

I am a very organized person and the computer management options are everything I need.

IT support

I log in to computers after hours with no proplems

IT Administrator

Although our agency provides essential services, during much of 2020 we were required by the state to employ a hybrid work schedule to minimize the number of people in the office at any one time.   As this happened rather suddenly, those staff working from home were often using their own equipment.  

Its fast connection, ease of setup, and affordability make it stand out, though minor delays can occur with unstable internet.

Although I can remotely access my computers from my mobile device, the experience is somewhat limited and I can't perform all tasks with the same ease as on the desktop version.

The sale experience was straightforward and easy while we tested the product, and eventually we committed because the product was affordable and met every single need we had.

Cost, and limitations of some features or having to buy add ons.

IT Lead

Can be laggy if the internet signal is weak.

Sys Admin

Better pricing model than the competitor we were using.

Computer technicien

The Linux version is not fully working, still as a few bug.

IT Consultant

Its enduser friendly, not too complicated for a standard user.

Remote Access

Bugs and Issues

Pricing

Performance and Speed

Computer Restart and Wake

Reviewers highlight that Splashtop’s File Transfer feature is easy to use and efficient, enabling quick uploads and downloads between local and remote machines. Users report that Splashtop supports large file transfers, drag-and-drop functionality, and a straightforward interface. They find Splashtop’s File Transfer helpful for distributing files, installing software, and supporting remote work. Some users mention occasional slowness or UI clunkiness, but overall, they say Splashtop’s File Transfer is dependable and a time saver. Of the 36 Splashtop users who gave detailed accounts of their use of File Transfer, 78% rated this feature as important or highly important.

Splashtop vs AweSun Comparison (2026)

Splashtop

AweSun

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives