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Splashtop
Remote access and remote support for specific use-cases.
Last updated: November 2024
Splashtop - 2024 Pricing, Features, Reviews, & Alternatives
Table of Contents
Starting from
5
Per month
Splashtop's key features
GetApp's analysis of 117 verified user reviews collected between September 2021 and October 2024 identified Splashtop's most critical features and how it performs according to users.
Reviewers appreciate Splashtop's remote access/control capabilities for allowing them to work from anywhere, whether at home or on the go. They report fast logins, seamless screen sharing, and the ability to troubleshoot and update systems remotely. Users highlight its integration with QuickBooks and donor software, and its ease of installation and use. They also mention the ability to control multiple devices, including Windows, Mac, and mobile devices, and the convenience of accessing files and software remotely. Of the 98 Splashtop users who gave detailed accounts of their use of Remote Access/Control, 100% rated this feature as important or highly important.
Reviewers indicate that Splashtop's access controls/permissions are valuable for managing user access and ensuring security. They find it easy to revoke permissions and prevent unauthorized access, which was a challenge with previous solutions like TeamViewer. Users appreciate the ability to set different permission levels, control user interactions during remote support, and secure access with capabilities like MFA. They also mention the ease of setting up groups and managing permissions for multiple machines. Of the 39 Splashtop users who gave detailed accounts of their use of Access Controls/Permissions, 87% rated this feature as important or highly important.
Users report that Splashtop's file transfer feature is efficient and secure, allowing quick transfers of both small and large files. They find it helpful for installing patches, sharing files during remote work, and distributing files across multiple devices. Reviewers appreciate the drag-and-drop functionality and the built-in FTP-like interface. Some users mention occasional difficulties with the interface but overall find it a time-saving and essential tool for their remote work needs. Of the 33 Splashtop users who gave detailed accounts of their use of File Transfer, 76% rated this feature as important or highly important.
Reviewers highlight the importance of Splashtop's multiple monitor access for their work, especially for technical users with high-end setups. They appreciate the ability to view and interact with multiple monitors seamlessly, which simplifies tasks like data entry and software support. Users mention the convenience of Splashtop remembering multi-monitor setups and the options for displaying screens. Some users suggest improvements for monitor selection, but overall, they find this capability enhances their productivity. Of the 24 Splashtop users who gave detailed accounts of their use of Multiple Monitor Access, 75% rated this feature as important or highly important.
All Splashtop features
Splashtop awards
Splashtop alternatives
Splashtop
Starting from
5
Per month
ConnectWise Automate
Starting from
2
Per month
SysAid
Starting from
79
Per month
Auvik
Starting from
150
Per month
Splashtop pricing
Value for money
4.8
/5
689
Starting from
5
Per month
Flat Rate
Splashtop support options
Typical customers
Platforms supported
Support options
Training options
Splashtop reviews
Overall rating
4.7
/5
689
Positive reviews
96
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.43/10
549
110
19
9
2
Splashtop FAQs
Splashtop has the following pricing plans:
Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Splashtop?
Splashtop has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Splashtop support?
Splashtop supports the following languages:
German, English, French, Spanish, Chinese (Simplified), Japanese, Portuguese
Q. Does Splashtop support mobile devices?
Splashtop supports the following devices:
Android, iPad, iPhone
Q. Does Splashtop offer an API?
Yes, Splashtop has an API available for use.
Q. What other apps does Splashtop integrate with?
Splashtop integrates with the following applications:
Spiceworks Cloud Help Desk, Atera, Ivanti Neurons for MDM, IBM Security MaaS360, NinjaOne, ServiceNow, Naverisk, Autotask PSA
Q. What level of support does Splashtop offer?
Splashtop offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
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