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Splashtop
Remote access and remote support for specific use-cases.
(2)
Splashtop Pricing, Features, Reviews and Alternatives
Splashtop FAQs
Q. Who are the typical users of Splashtop?
Q. What languages does Splashtop support?
Q. Does Splashtop support mobile devices?
Q. What other apps does Splashtop integrate with?
Splashtop product overview
What is Splashtop?
A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses to major enterprises. Committed to security and performance, Splashtop is ISO certified and aligns with SOC 2 and GDPR standards.
Key benefits of using Splashtop
+ UNBEATABLE PRICE
Save up to 90% compared to other comparable remote desktop solutions.
+ HIGH PERFORMANCE
Splashtop Business Access uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality and fast connections.
+ ACCESS FROM ANY DEVICE
Get unattended remote access to your Windows, Mac, and Linux computers from Windows, Mac, iOS, Android, and Chrome browser/Chromebook.
+ REMOTE FILE TRANSFER
Easily transfer files between computers. You can drag-and-drop files between computers and you can also transfer files without starting a remote session!
+ REMOTE PRINT
Select the file you need from your remote computer and print it on your local printer instantly. No need to transfer files or fax printed documents.
+ REMOTE WAKE
Remotely wake up your computer. The target computer must support Wake-on-LAN and be connected via LAN cable.
+REMOTE REBOOT
Reboot the remote computer from your Splashtop app or web console. Choose Normal or Safe Mode reboot.
+ ROBUST SECURITY
All remote sessions are protected by security features including TLS and 256-bit AES encryption, device authentication, two-step verification, and multiple 2nd-level password options. All connections, file transfers, and management events are logged.
+ MULTI-TO-MULTI MONITOR
View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi.
+ CHAT
Chat with the user at the remote computer while in a session or outside a session.
+ USER MANAGEMENT
Enable your entire team to use remote access. Invite users and set their roles and access permissions. Allow access to specific computers.
+ SHARE MY DESKTOP
Broadcast your Windows desktop in view-only mode via a simple web link that can be viewed in almost any web browser. No app download or plug-in required.
+ SESSION RECORDING
Record remote access sessions. Use the Screen Recording button in your remote access window to start and stop recording. All recordings are saved to your local computer.
+ EASY DEPLOYMENT
Create your own deployment streamer that automatically binds to your account. Or download the standard streamer and log in using your Splashtop ID and password.
+ PSA SYSTEM INTEGRATION
Seamlessly integrate with PSA systems to optimize workflow. Available with Splashtop SOS.
+ FLEXIBLE SUBSCRIPTION PLANS
Choose from a variety of subscription options tailored to your needs. Available with Splashtop Remote Support.
+ UNLIMITED TECHNICIAN ACCESS
No restrictions on number of technicians. Available with Splashtop Remote Support.
+ UNLIMITED CONCURRENT SESSIONS
Cater to multiple sessions simultaneously without any limitations. Available with Splashtop Remote Support.
+ UNATTENDED SUPPORT OPTIONS
Provide assistance without necessitating active involvement from the other end. Available with Splashtop Remote Support.
Typical customers
Platforms supported
Support options
Training options
Not sure about Splashtop? Compare it with a popular alternative
Starting from
8.25
/user
Per month
Starting from
49
Per year
Flat Rate
Splashtop pricing information
Value for money
4.8
/5
665
Starting from
8.25
/user
Per month
Pricing options
Value for money contenders
Splashtop features
Functionality
4.7
/5
665
Total features
39
5 categories
Most valued features by users
Functionality contenders
Splashtop users reviews
Overall Rating
4.8
/5
665
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.45/10
535
103
17
8
2
Overall rating contenders
Phil C.
Co-Director
Media Production, 1-10 employees
Review source
Transcript
Phil: Hi, I'm Phil and I am a journalism instructor. I work in education and broadcast media, and I would...
Diana M.
Office Manager/Legal Assistant
Law Practice, 1-10 employees
Review source
Transcript
Diana: Hi, my name is Diana. I'm a Law Office Manager. I give Splashtop four out of five stars. For more...
Anthony R.
Computer Hardware, 11-50 employees
Used daily for 1-2 years
Review source
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I like the fact that Spalshtop is quick and easy to deploy, simple for the technicians to commence a remote session and has great integrations with our RMM and ticketing systems.
There is presently nothing that I don't like about Splahtop.
Ed T.
Information Technology and Services, self-employed
Used daily for 2+ years
Review source
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I use Splashtop daily to login to client's computers, check on issues, help them with application questions, monitor backups, check for viruses and more. It's easy and once a customer is setup to use Splashtop themselves to remotely access their office computer, then it's a no-brainer for them to get their work done. Businesses LOVE the fact that we have 24/7 access to their computers and that we can jump on after hours and not disturb their employees during work hours. Splashtop helps strengthen our relationships with the businesses that we support.
Splashtop is easy to use and deploy. Users "get it." Customers "get it." There's also no additional software to download as you must in other products.
The chat feature isn't great. User's aren't provided sufficient prompts on how to use it. My legacy version of Splashtop doesn't have multi-monitor to multi-monitor viewing. Moving to a version that does is a huge price jump
THOMAS S.
Computer Software, 1-10 employees
Used daily for 6-12 months
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Sometimes it works, sometimes not so much. I have logged into a customer, rebooted and when the customer opens the splashtop app it goes away and there is no way to log in using splashtop. The video is sketchy and the file transfer works most of the time. Support is clueless and the follow up is very poor. If you need to service your clients in a timely manner, this may not work for you.
It's very user friendly and allows many features
Sometimes it is slow, the video quality varies from good to poor.
Art W.
Business Supplies and Equipment, 1-10 employees
Used daily for 2+ years
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Overall Splashtop is a gamesaver for me on many occasions when I need remote access to my work computer while on the toad.
Being able to remotely access my office and home computers is vital to my business.
It would be nice if we could have two simultaneous remote connections as part of the standard subscription.
Clifton S.
Mechanical or Industrial Engineering, self-employed
Used monthly for 2+ years
Review source
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I have a few computers that I have set up permanent remote access to. For these computers, I can initiate remote access in an unattended state, or without anyone's permission. This is very useful for computers I can administer remotely. I uses the SOS tool on an as-needed basis to do one time support sessions to help a user with a hardware or software problem. I also use the SOS tool to share my screen and present ideas, or show project progress.
Splashtop gives me the ability to take my computer expertise and use it to help others. It also gives me the ability to present ideas and to demonstrate designs without the need to meet in person. It allows a collaboration between all the information on both the sender's and the user's computers.
It can be challenging for the non-savvy computer user to download and install the SOS app. I usually have to walk them through the process. I don't see where this process could be simplified, I just see some of my clients struggle with it. I think it is a great security feature, forcing them to be fully involved in the decision making process of allowing remote access to their computer.
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