Splashtop Business Access Pricing, Features, Reviews & Comparison of Alternatives

Splashtop Business Access

Remote access solution for professionals and teams

4.66/5 (151 reviews)

Splashtop Business Access overview

What is Splashtop Business Access?

Splashtop Business Access is a cloud-based solution which assists individuals and teams with remote access, data security and file transfer. Its key features include multi-device access, compliance, multi-monitor view, user management, chat, desktop sharing, session recording and remote reboot.

The application enables managers to invite users, set roles and permit access to specific computers. The file transfer module within Splastop Business Access lets teams drag and drop files between computers and set up transfers without initiating a remote session. With the multi-monitor functionality, team members can set up a consolidated view of screens from multiple remote sessions.

Splashtop Business Access allows users to record remote sessions with the click of a button and save all recordings. It lets staff members reboot remote computers through the mobile application or web-based console. The application lets two members remotely access a computer at the same time and the chat functionality enables them to communicate with the user at a remote computer.

Pricing

Starting from
$5/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Germany and 4 other markets, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), French, German, Spanish
Splashtop Business Access screenshot: The solution enables users to connect with remote computersSplashtop Business Introduction -- Fastest Remote Access / Remote SupportSplashtop Business Access screenshot: Managers can assign role-based access and define permissionsSplashtop Business Access screenshot: A desktop sharing module enables users to share their screenSplashtop Business Access screenshot: Managers can view the account settings and check the access granted team members

Splashtop Business Access reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.7
  4.8
Roger Mialkowski

Great remote support software for reasonable cost.

Used weekly for 2+ years
Reviewed 2019-07-30
Review Source: Capterra

Splashtop saves me countless trips to customer sites and I am also able to support long distance customers which extends my company's market reach.

Pros
Light on resources. Can customize deployment packages for the customer to download themselves via a link.

Cons
I haven't seen the feature of being able to boot into Safe Mode and control the desktop yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

McKay Salisbury

Awesome tool for a great price - SOOO much better than Teamviewer

Used daily for 6-12 months
Reviewed 2019-12-06
Review Source: Capterra

It works great. I used Teamviewer in the past and Teamviewer made you put in codes everytime you wanted to use it and weird stuff like that. Didn't seem like it was meant for long-term access to certain computers.

Pros
Splashtop is really easy to use once you get it set up. I also like that it was the "wake" feature which is a lifesaver. I use it to remotely access client's computers if I need to do something for them under their network. It's quite easy to use and I can have it setup to easily select the computer I need to log into.

Cons
Even with the wake feature, it doesn't always work (probably due to the computer not being connected to the internet etc.) but it's much better than alternatives. Really it does everything it is supposed to do so I don't have any other complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Juli Haupt

Splashtop - Great Solution

Used daily for less than 6 months
Reviewed 2020-03-27
Review Source: Capterra

Exceptional. Again, I was skeptical when I first changed over but I have loved it and use it everyday.

Pros
This software is very affordable and easy to use. It is quick, doesn't freeze up and can be used from anywhere. I constantly go onto client computers and my computer from clients and feel this is a very efficient and affordable solution for any business or individual that needs to access computers from multiple sites. I used GoToMyPC for years but they keep raising prices astronomically. I was hesitant to move off their software but actually think Splashtop works better since I have changed to it. And it is much more affordable.

Cons
Nothing I have discovered yet is a problem. I did have a printing issue but was able to easily find the solution through an online search.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Kenneth Blunt

The LogMeIn Alternative

Used daily for 2+ years
Reviewed 2019-12-13
Review Source: Capterra

We used LogMeIn for years until they almost quadrupled their prices. We looked and found Splashtop. It offered almost all of the same functionality at a fraction of the cost. It was lacking some polish at first but over the years they have greatly improved upon their product. I use it daily to manage the users at my company remotely and I haven't had any issues.

Pros
The cost versus LogMeIn. We pay a fraction of what we were paying with LogMeIn even before their price hike. Also it allows for a lot more client machines at the same price

Cons
It was lacking some polish in the beginning but they have steadily been rolling out new features. They are on par with LogMeIn now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

THOMAS SKARBOWSKI

Splashtop Disappointment

Used daily for 6-12 months
Reviewed 2019-09-30
Review Source: Capterra

Sometimes it works, sometimes not so much. I have logged into a customer, rebooted and when the customer opens the splashtop app it goes away and there is no way to log in using splashtop. The video is sketchy and the file transfer works most of the time. Support is clueless and the follow up is very poor. If you need to service your clients in a timely manner, this may not work for you.

Pros
It's very user friendly and allows many features

Cons
Sometimes it is slow, the video quality varies from good to poor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

Minimize review

Splashtop Business Access pricing

Starting from
$5/month
Pricing options
Free trial
Subscription
View Pricing Plans

$5.00 per month for BUSINESS ACCESS SOLO (billed annually at $60/year)
$8.25 per user per month for BUSINESS ACCESS PRO (billed annually at $99/user/year)

Splashtop Business Access features

Access Control
Drag & Drop Interface
Monitoring

API (324 other apps)
Activity Dashboard (165 other apps)
Activity Tracking (90 other apps)
Alerts / Escalation (86 other apps)
Application Integration (76 other apps)
Auditing (94 other apps)
Automatic Notifications (133 other apps)
Collaboration Tools (86 other apps)
Compliance Management (81 other apps)
Data Import/Export (115 other apps)
Data Visualization (82 other apps)
Real Time Data (89 other apps)
Real Time Monitoring (103 other apps)
Real Time Reporting (77 other apps)
Reporting & Statistics (123 other apps)
Third Party Integration (154 other apps)
Workflow Management (107 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Splashtop Business Access

Key features of Splashtop Business Access

  • Account Management
  • Device Authentication
  • Group View
  • Multi-monitor Support
  • Remote Access
  • Remote Printing
  • Remote Wake
  • Session Recording
  • Stackable Licenses
  • Two-step verification
  • User Management
View All Features