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T-HelpDesk Logo

Advanced ticketing system

Table of Contents

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T-HelpDesk - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2022

T-HelpDesk overview

What is T-HelpDesk?

T-HelpDesk is a powerful and intuitive ticketing web solution. T-HelpDesk helps companies maximize the efficiency of services thanks to intuitive interfaces.

T-HelpDesk offers functionalities of ServiceDesk, HelpDesk, IT Ticketing, and asset management in a single environment.

T-HelpDesk supports automatic service routing, customer management, departmental services, notification services, SLA, API, SSO, routing, multi-role, and more.

Key benefits of using T-HelpDesk

T-HelpDesk Software is the web and mobile ticketing solution for organizing and managing requests for support, assistance and services, designed to improve resource productivity, significantly reduce ticketing process management costs, maximize the user experience, monitor processes effectively and improve the quality of the services offered to its employees, collaborators and customers.

Starting price

15per user /
per month

Alternatives

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T-HelpDesk’s user interface

Ease of use rating:

T-HelpDesk reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

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4

3

2

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T-HelpDesk's features

Activity dashboard
Alerts/Escalation
Alerts/Notifications
Analytics
API
Asset lifecycle management
Automated routing
Client portal
Collaboration tools
Customizable branding
Help desk management
Incident management
IT asset management
Knowledge base management
Knowledge management
Mobile access
Prioritization
Real-Time chat
Real-Time notifications
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Self service portal
Service catalog
Service level agreement (sla) management
SSL security
Support ticket management
Task management

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T-HelpDesk pricing

Value for money rating:

Starting from

15

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about T-HelpDesk price and value

Value for money rating:

T-HelpDesk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk

Training options

In Person
Documentation
Live Online
Videos

T-HelpDesk FAQs

Q. Who are the typical users of T-HelpDesk?

T-HelpDesk has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does T-HelpDesk support?

T-HelpDesk supports the following languages:
Italian


Q. Does T-HelpDesk offer an API?

Yes, T-HelpDesk has an API available for use.


Q. What level of support does T-HelpDesk offer?

T-HelpDesk offers the following support options:
Chat, Email/Help Desk

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