getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

OpenText Universal Discovery and CMDB Logo

Configuration management platform to handle IT assets

Table of Contents

OpenText Universal Discovery and CMDB - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

OpenText Universal Discovery and CMDB overview

What is OpenText Universal Discovery and CMDB?

Universal Discovery and Universal CMDB is a configuration management platform, which helps organizations manage, monitor, and map hybrid IT assets across containers, multi-cloud, or on-premise environments using agent-based, agentless, or passive discovery modes.

IT professionals can collect and normalize data about software, hardware, and cloud assets in a centralized repository. The platform enables administrators to create custom configuration policies and receive notifications regarding compliance violations. Universal Discovery and Universal CMDB assists with service dependency modelling and application mapping, helping teams resolve incidents and downtime. It also offers various other features such as change tracking, data reconciliation, scheduled reporting, and multi-tenancy.

Using the impact simulation feature, managers can detect mild, medium, or critical outages across the IT environment. Team members can use the guided workflows to build visual reports relating to installed software, configuration items, compliance, and more. It offers a REST API, which lets businesses integrate with third-party systems and push or pull data from managed databases.

Starting price


Alternatives

with better value for money

OpenText Universal Discovery and CMDB’s user interface

Ease of use rating:

OpenText Universal Discovery and CMDB reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3.5/10
Rating distribution

5

4

3

2

1

0

0

1

0

1

OpenText Universal Discovery and CMDB's features

Features rating:

Activity dashboard
API
Asset lifecycle management
Change management
Compliance management
Configuration automation
Configuration management
Customizable reports
Data mapping
Data visualization
Incident management
Inventory management
IT asset management
IT asset tracking
Monitoring
Policy management
Reporting & statistics
Reporting/Analytics
Scheduled/Automated reports
Third-Party integrations
Widgets

OpenText Universal Discovery and CMDB alternatives

OpenText Universal Discovery and CMDB logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
BOSSDesk logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Freshservice logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ManageEngine Firewall Analyzer logo
visit website

Starting from

395

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

OpenText Universal Discovery and CMDB integrations (1)

Top integrations

OpenText Universal Discovery and CMDB support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Videos

OpenText Universal Discovery and CMDB FAQs

Q. What type of pricing plans does OpenText Universal Discovery and CMDB offer?

OpenText Universal Discovery and CMDB has the following pricing plans:
Starting from: $0.00

These products have better value for money


Q. Who are the typical users of OpenText Universal Discovery and CMDB?

OpenText Universal Discovery and CMDB has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does OpenText Universal Discovery and CMDB support?

OpenText Universal Discovery and CMDB supports the following languages:
English


Q. Does OpenText Universal Discovery and CMDB offer an API?

Yes, OpenText Universal Discovery and CMDB has an API available for use.


Q. What other apps does OpenText Universal Discovery and CMDB integrate with?

OpenText Universal Discovery and CMDB integrates with the following applications:
ServiceNow


Q. What level of support does OpenText Universal Discovery and CMDB offer?

OpenText Universal Discovery and CMDB offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk

Related categories