WalkMe vs Whatfix

Pendo

Appcues

Hack The Box

charles

Apty

Toonimo

Compare WalkMe and Whatfix based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

Hack the Box is a hacking training platform allowing IT professionals to advance their ethical hacking skills and be part of a worldwide community. Hack the Box offers labs and challenges for hackers to develop and practice their cybersecurity skills. 

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

Activity Dashboard

Activity Tracking

AI Copilot

Alerts/Escalation

Alerts/Notifications

Asset Categorization

Asset Library

Asynchronous Learning

Audience Targeting

Behavior Tracking

Blended Learning

Built-in LMS

Certification & Licensing

Churn Management

Communication Management

Compliance Management

Contact Management

Content Creation

Content Library

Content Management

Contextual Guidance

Corporate/Business

Course Management

Customer Database

Customer Experience Management

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Quality Control

Data Security

Document Management

Employee Handbook

Employee Onboarding

Engagement Tracking

Event Triggered Actions

Feedback Management

Gamification

In-App Training

Interactive Content

Knowledge Base Management

Knowledge Management

Launch Management

Lead Management

Learning Management

Learning Paths/Tracks

Live Chat

Mobile Access

Mobile Learning

Modeling & Simulation

Monitoring

Multi-Channel Data Collection

Multi-Language

Orientation Workflow Management

Performance Metrics

Predictive Analytics

Progress Tracking

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Reporting & Statistics

Reporting/Analytics

Rich Text Editor

Search/Filter

Segmentation

Self Service Portal

Self Service Tools

Self-paced Learning

Single Sign On

Support Ticket Management

Survey/Poll Management

Surveys & Feedback

Task Management

Third-Party Integrations

Training Companies

Training Management

Trend Analysis

User Onboarding

Visitor Tracking

Visual Analytics

Widgets

Workflow Management

WalkMe

Android

Linux

Web-based

Windows

iPad

iPhone

Implementation Success Analyst

Their communication is great, I get help when I need it, and they are releasing new features that improve the use of the tools. It's made training new customers easy and is a great support tool.

Director of Learning and Development

Great product that integrates with a webage to provide seamless training, pretty simple to use. Great concept that uses the actual love system.

Web Designer

Great, excellent work that I do WalkMe. It should be noted that their treatment and concern for the welfare of their customers is always in sight.

Director Product Management

Has very good customization capabilities. Provides a good UX to build and design your walkthroughs and announcements.

Business Analyst

Very happy with this software. The WalkMe support team was also amazing.

Sometimes things that were built will randomly stop working. This is typical with most software but can be annoying.

E-learning Developer

The ease of use when creating WalkMe tutorials is what I love about the software. Learning how to create highly engaging tutorials is a lot simpler than I thought.

Director of Client Service

Clunky to set up and our trainer got certified, only to find then that the prescribed way of using the product was wrong, which resulted in slower last times for our app. Difficult to determine ROI.

Co-founder

Saved us money by allowing our team to focus on something other than client requests. They were able to help themselves with content by WalkMe.

The issues I encountered with Flash and different Internet operating systems were somewhat of a pain initially.

Instructional Designer II

It's often mistaken and mislabeled as an "instructional" tool. Mobile is an added cost.

This software saved our support team significant time and energy.

Senior Lead QA Engineer

At a glance, does what it needs to and helps guide users for learning complicated applications. There are a lot of use cases for it.

Director of Support

WalkMe is an incredibly powerful tool that allows deep integration with your website or software.

Training & HR Systems Specialist

If there is no one to dedicate their time to building out processes then it will take forever to get done.

Group Product Manager

Unfortunately their product is prohibitively hard to use. They have set up a "walkme university" and require 10 hours of training and watching videos just to get started.

Director of Member Support and Training

For example, we’ve used it to let users know “Hey, we’re aware of this bug,” to avoid a zillion support requests. We’ve used it to run surveys, highlight new features, everything.

WalkMe screenshot: WalkMe delivers context-aware, in-flow AI assistance—conversational search, next-best actions, input validation, summarization, and automation directly in users’ workflow.

WalkMe screenshot: WalkMe’s analytics offer dashboards, application and workflow analytics, custom widgets, funnel/path tracking, form and engagement insights to identify friction and optimize digital adoption.

WalkMe screenshot: WalkMe Stories enables teams to capture, share, and collaborate on step-by-step guides—complete with comments, version history, sharing, and export options for teamwork.

WalkMe screenshot: Workflows lets you build custom operational flows using predefined templates and dashboards—helping managers assign tasks, monitor progress, and optimize business processes.

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user engagement and conversions.

Appcues makes it easy to measure and improve product adoption on web and mobile apps—without a developer. The no-code platform empowers non-technical teams to track and analyze product usage, and publish beautiful in-app onboarding tours, announcements, and surveys, in minutes.

Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments.

Academic/Education

Access Controls/Permissions

Approval Workflow

Built-in Course Authoring

Change Management

Change Planning

Cohort Analysis

Collaboration Tools

Content Publishing Options

Conversion Tracking

Customer Journey Mapping

Data Visualization

Electronic Forms

Employee Training

Funnel Analysis

Interactive Reports

Machine Learning

Multi-Channel Communication

Negative Feedback Management

Onboarding

Personalization

Product Data Management

SCORM Compliance

Support Ticket Tracking

Synchronous Learning

Tagging

Tests/Assessments

Usage Tracking/Analytics

Whatfix

Sr. Consultant

Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns.

Client Services Manager

We are so excited to launch Whatfix to our clients. It was extremely easy to set-up and the support along the way was amazing.

It's very easy to use and implement in your application. The Whatfix support page is incredibly helpful and straightforward and the customer service is superb.

Senior Sales Operations

Working with my sales rep, Srihari and my Customer Success rep, Chirabrata has been a great experience. They're both extremely dedicated to their company and their work.

Editorial Director

Ease of creating the flows, unobtrusiveness of the  tool in our application, and simplicity of use. As much as the software, we are really impressed with the customer support provided.

IT Learning Manager

There was no scrambling to get it aligned or working correctly, nor did we have any negative comments about how it was interacting with our system, or irritation about seeing something new.

Great product and amazing customer service and dedication to clients.

Director Sales Operations

Shout out to WhatFix team for their awesome help and support.

Training and Content Development Manager

What I like about Whatfix is the ease of use and can make a walk through in just a few minutes and out to the user to use.

Operations Associate

Excellent product support. Our account specialist, Kritika, is always available and willing to help us with customization and configuration and has come through in a pinch many times.

Originally the decision was driven by the 50% + cost saving we would receive, however, we have been amazed by the ease of use of the system.

Product Manager

Ease of deployment, analytics, and very generous pricing compared to Walkme.

More complex integrations required me to contact Whatfix support (Sneha is the greatest!!!) and they have been able to guide me through any issues i have ran into.

It is lack of analytical features. Some features is not easy to configure.

Head of Customer Success

Integration with your existing Google Analytics used with reporting. Very Helpful WhatFix Team Members always willing to lend a hand (Sneha).

WalkMe vs Whatfix Comparison (2026)

WalkMe vs Whatfix Comparison (2026)

WalkMe

Whatfix

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives