Zapier vs TouchStone

Make

MentorcliQ

Pabbly Connect

Workato

Cegid HR

SuperPath

Compare Zapier and TouchStone based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Make is a visual automation platform that lets you send information between [App Name] and thousands of apps with just a few clicks.

Pabbly Connect is a web-based platform designed for everyone, with no technical skills required. Connect multiple applications and automate your tasks with seamless ease. Businesses trust Pabbly because we take care of the technical details so you can focus on making an impact in your field.

Workato Enterprise MCP is a Message Control Protocol platform for agentic AI that connects AI agents to various business applications. Built on the Workato integration platform as a service, the platform enables organizations to construct secure and scalable agentic AI workflows capable of executing complex business processes across multiple systems.

Zapier connects the web apps SMBs use every day so you can save time, automate tedious tasks, and focus on what matters most. In just a few minutes, you can set up automated workflows using 6,000+ of the most popular web apps—no code required. 


Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Application Management

Business Process Automation

Collaboration Tools

Compliance Management

Configurable Workflow

Dashboard

Data Import/Export

Data Integration

Data Management

Data Security

Database Support

Deployment Management

Drag & Drop

eCommerce Management

Email Management

ERP integration

For No-Code Development

Forms Automation

Integration Management

Integrations Management

Monitoring

Multiple Data Sources

No-Code

Payroll Management

Point of Sale (POS)

Pre-built Connectors

Process Modeling & Designing

Project Management

QuickBooks Integration

Real-Time Notifications

Rules-Based Workflow

Sales Management

Single Sign On

SMS Messaging

Social Media Integration

SSL Security

Task Management

Templates

Third-Party Integrations

Usage Tracking/Analytics

User Management

Visual Modeling

Web Services

Website Integration

Workflow Configuration

Workflow Management

Zapier

Web-based

Business Developer

It has been an excellent software for us to use. Our business model is focused on automating as many processes as possible and Zapier is integral to our success.

CEO/CMO

This is probably the greatest automation program in the whole game. The amount of integrations with other apps is amazing so automating tasks between softwares is incredibly easy.

Data Analyst

I have been using Zapier for years now and it has always worked great, their support is very responsive and kind and I would strongly recommend it for small automation projects.

Project Administrator

It is so simple to use and the benefits are awesome on the same tasks I had to do over and over again.

Senior Campaign Specialist

Overall, I would recommend Zapier. It has a tiered buying system so you can choose the amount of caps that work best for your business making it a great option for both small and large businesses.

This just one example we have a lot of useful automations like this one and we’re so happy with zapier.

Salesforce Admin

On going nightmare - ZAPs stop working by themselves, no support and here we have live API system not working.

Production Manager

Overall, I've been very happy with Zapier because of the ability it's given me to connect and integrate our clients' systems so easily and quickly, without a web developer's help.

HR Manager

It also has really great documentation available online so if you spend a little time with it (which is worth investing) you can save a lot of time in the future.

doctor

This is the best provider of API automation. It is so easy to use and so effective.

The connectors are great, helping a lot with the information required for the integration. Really huge set of connectors, from Twitter to Flokzu through Google Spreadsheets and Dropbox.

MARKETER

Of course, the explanation was unclear and so does the Manychat. Both sides would not be able to give me an answer to integrate them which is disappointing.

Freelance Web Developer

Overall an excellent product, and well worth considering if you have the budget.

Business Operations

We also use it for a few other software programs that do not connect directly. I like it because it's very easy to use and the UI acts like a guide that gives you step by step instructions.

customer support team manager

It sometimes stops without you knowing, and unless you login into the software everyday to check, you wouldn't know if there's an error or it just decided not to run.

Web designer 

Practically every web app is supported that we have ever needed to integrate. Customer support has been very helpful when needed.

Attorney

More importantly, the customer service is awful.

PAID MEDIA MANAGER

Perfect customer service and functionality with everything.

Zapier screenshot: Zapier AI power-ups

Zapier screenshot: Zapier Audit logs

Zapier screenshot: Zapier Multi-step Zaps

Zapier screenshot: Zapier Visual Editor

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Cegid TalentSoft provides HR teams and recruiters with tools for human resource (HR) and talent management. It offers products for recruiting, performance and competency tracking, learning management, talent review, compensation management, onboarding, and workforce management.

SuperPath is a learning management platform that offers out of the box learning content and prebuilt learning pathways.

SuperPath will supercharge teams and help reduce churn, increase engagement and upskill employees.

MentorcliQ offers employee mentoring software that matches mentors and mentees using a Nobel Prize-winning algorithm. Its smart matching technology uses visual personality surveys to boost compatibility and provides analytics to measure program impact and ROI. Organizations can choose from admin, suggested, or self-matching styles to create tailored mentoring experiences aligned with their program goals.

TouchStone is a cloud-based process development and management solution for small businesses to manage their standard operating procedures (SOPs), with process documentation templates, custom forms, file uploads, linking to organizational charts, completion status color-coding, and more

Customizable Forms

Document Management

Document Storage

Forms Management

Process Change Tracking

TouchStone

President

I like that its very easy to customize every aspect of the program. Its also nice that what ever you do, your able to go in and restore it.

The support by TouchStone is excellent. We have used it successfully to create process driven systems that enable growth and maintain a great culture and maintain consistency.

Comptroller/COS

My personal problem with the software is not the software itself but my lack of time to spend on building the workplans that we need.

The best practices library is so unique and helpful. As a General Building Contractor, the ability to quickly and easily organize our processes is essential.

VP President

The system's robustness and reliability have significantly improved our workflow, ensuring consistency and efficiency in all our business processes.

president & founder

The most difficult thing for us is taking the time to get familiar with all aspects and to remember to go to Touchstone instead of the myriad of notepads and physical documents (breaking bad habits).

Owner

The pre-populated resources are a great benefit and serve as a guide of sorts.

Got my moneys worth and we can see that as we grow it will continue to keep us on top of our business.

Owner/Attorney At Law

Have not used the product long enough to determine negative aspects.

This is difficult to answer as I have not had an experience with the system that was a con.

Administator 

Most companies charge by the number of employees, but Touchstone has one price and you don’t have to worry about that price changing. The system is easy to use and the training is amazing.

The system is easy to use and training is straightforward.

Zapier vs TouchStone Comparison (2026)

Zapier

TouchStone

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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