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Zephyr Enterprise vs Jira Comparison

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Overview

From Agile to Automation, DevOps to Analytics, Continuous Testing Agility is Yours With Zephyr!

Category Leaders

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

7

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.4

5

4

3

2

1

2

4

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

5

4

3

2

1

5,801

4,202

975

128

59

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

We can now "see," in real-time, the progress of all our testing and release pipelines. The integrations to other software development applications is excellent, via the API's or plug-ins.

AR

Anonymous Reviewer

Customer support and interactions have been outstanding. Zephyr has a Customer Advisory Board, which meets twice a year, to listen to, and respond to the industry.

AR

Anonymous Reviewer

I worked mostly with Jira Plugin and it's pretty easy, obvious software, although Zephyr Teams & Enterprise more powerful. Easy to monitor testing process, schedule testing and making adjustments.

IP

Ilya P.

Pros

It is an outstanding platform easy to use, with a great UI design, and wide range of customization and con configuration.

LD

Luis D.

It is so easy to get started with Jira. They have awesome integrations into other atlassian products as well (we were using Trello before) so switching to Jira was almost seamless.

AA

Ameer A.

Perfect for resource management and issue tracking, good for project managers to find out where the team is spending maximum time and helps in bandwidth allocation, understanding team velocity.

DC

Debodirno C.

Cons

Our organization needs to run test on weekly basis and we lost lot of time redacting them on the interface that can reject the input for any hidden reason.

FD

François D.

Really slow to use, the integration with JIRA leads to data loss. Hard to link snapshot, zip and other precondition or result artifacts and access it on execution.

FD

François D.

So disappoint it with the Roll out releases and support.

LN

Lorena N.

Cons

It has limited number of software integrations. Error notifications can be annoying sometimes.

NG

Nitesh G.

If you accidentally click on the wrong name, the submitter gets a notification when it is assigned, and then another notification when you fix this by assigning it to the correct name.

MS

Mary S.

Sometimes Jira does not work for some time and that makes it hard to track work. It has server problems often.

Jenil D.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features20
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrator Level Control
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Build Log
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Change Management
  • Charting
  • Code Development
  • Code Editing
  • Code Promotion
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Conflict Tracking
  • Continuous Delivery
  • Continuous Deployment
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Visualization
  • Debugging
  • Defect Tracking
  • Deliverables Management
  • Deployment Management
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • Employee Management
  • File Sharing
  • Financial Management
  • For IT Project Management
  • Forecasting
  • Forms Management
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting / Tracking
  • Hierarchical View
  • Idea Management
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Move & Copy
  • Multi-Channel Marketing
  • Percent-Complete Tracking
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Real Time Reporting
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Requirements-Based Testing
  • Resource Management
  • Roadmapping
  • Role-Based Permissions
  • Search/Filter
  • Security Testing
  • Software Development
  • Software Testing Management
  • Source Control
  • Spend Management
  • Stakeholder Defined Attributes
  • Static Analysis
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Supports Agile
  • Supports Parallel Execution
  • Supports Scrum
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Test Case Tracking
  • Test Library Maintenance
  • Test Run Tracking
  • Testing Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • User Level Management
  • User Management
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management
  • Total features149
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Administrator Level Control
  • Agile Methodologies
  • Alerts/Notifications
  • Application Management
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Budgeting/Forecasting
  • Bug Tracking
  • Build Log
  • Business Process Automation
  • Calendar Management
  • Campaign Management
  • Change Management
  • Charting
  • Code Development
  • Code Editing
  • Code Promotion
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Conflict Tracking
  • Continuous Delivery
  • Continuous Deployment
  • Create Subtasks
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Modeling
  • Data Visualization
  • Debugging
  • Defect Tracking
  • Deliverables Management
  • Deployment Management
  • Document Management
  • Drag & Drop
  • Due Date Tracking
  • Employee Management
  • File Sharing
  • Financial Management
  • For IT Project Management
  • Forecasting
  • Forms Management
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting / Tracking
  • Hierarchical View
  • Idea Management
  • Inventory Management
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Iteration Management
  • KPI Monitoring
  • Kanban Board
  • Knowledge Base Management
  • Knowledge Management
  • Marketing Automation
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile Development
  • Monitoring
  • Move & Copy
  • Multi-Channel Marketing
  • Percent-Complete Tracking
  • Planning Tools
  • Portfolio Management
  • Predictive Analytics
  • Prioritization
  • Private Dashboards
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Public Dashboards
  • Purchasing & Receiving
  • Quality Assurance
  • Real Time Reporting
  • Recurring Issues
  • Recurring Tasks
  • Release Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requirements Review
  • Requirements-Based Testing
  • Resource Management
  • Roadmapping
  • Role-Based Permissions
  • Search/Filter
  • Security Testing
  • Software Development
  • Software Testing Management
  • Source Control
  • Spend Management
  • Stakeholder Defined Attributes
  • Static Analysis
  • Status Tracking
  • Strategic Planning
  • Summary Reports
  • Supports Agile
  • Supports Parallel Execution
  • Supports Scrum
  • Surveys & Feedback
  • Task Editing/Updating
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Test Case Tracking
  • Test Library Maintenance
  • Test Run Tracking
  • Testing Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timeline Management
  • Timesheet Management
  • Traceability
  • Traditional Methodologies
  • Training Management
  • User Level Management
  • User Management
  • Vendor Management
  • Version Control
  • Visual Workflow Management
  • Visualization
  • Web App Development
  • Web/Mobile App Development
  • Widgets
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations7
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Total integrations720
  • Asana
  • Box
  • Datadog
  • Dropbox Business
  • GitHub
  • Google Drive
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Zephyr Enterprise logo

Zephyr Enterprise

Slow, buggy when integrated with Jira

Reviewed a year ago

Our organization needs to run test on weekly basis and we lost lot of time redacting them on the interface that can reject the input for any hidden reason. Navigating through collections of test was buggy and frustrating.

Pros

- few steps to create and execute tests - few boilerplate jira objects (execution are on zephyr side, not on jira side) - the "blocked" status

Cons

- Really slow to use, the integration with JIRA leads to data loss - Hard to link snapshot, zip and other precondition or result artifacts and access it on execution

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Zephyr Enterprise logo

Zephyr Enterprise

It is not much easy to use

Reviewed 4 years ago

Can maintain the test case with integrating with Jira

Pros

Can create test cases directly and execute them separately. Able to link the defects which are in another tools.

Cons

Not able to create multiple test runs from the same test plan and execute parallel because it Overriding the final result automatically.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Zephyr Enterprise logo

Zephyr Enterprise

Used to work with Jira.... now you constantly can't login!

Reviewed 2 years ago

I have been a longtime Jira Capture user and at some point Zephyr replaced it. For a longtime it worked seamlessly... then all of a sudden we would get a constant "Invalid Login" when trying to login with Atlassian credentials. After contacting support several times I was told we had to create an API key. After going thru the pain... it would work for a week... then right when you urgently needed to take a screenshot it forgot the credentials and you are forced to create a new API key ... which takes over 15 minutes each time. Worked. Forgot credentials. Create key. Over and over. You have to pay for each user and after awhile it just got so frustrating it was no longer worth it. I wish Jira capture still was around. That worked flawlessly for years!

Pros

Integrated with Jira, allowed QA to easily capture screenshots

Cons

Cant login, login errors, can't use standard Atlassian credentials and forces you to create API keys, constantly forgets credentials but doesnt tell you until after you have filled out a full bug report so you end up losing all your work

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Zephyr Enterprise logo

Zephyr Enterprise

I am a Zephyr user

Reviewed 3 years ago
Pros

1. Flexibility in updating information. 2. Cheapest add-in 3. Integration with JIRA defect management tool.

Cons

1. Integration with other application. 2. Cycle execution. 3. Not much flexible in agile process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zephyr Enterprise logo

Zephyr Enterprise

Zephyr for JIRA

Reviewed 3 years ago
Pros

We use Zephyr inside JIRA to keep track of our manual testing. It works very well.

Cons

Sometimes there are small display issues.

Vendor response

hello, Thank you for your review of Zephyr for Jira. Our team would love to catch up and hear more about your instance and usage of the tool. Please reach out to Matthew.king@getzephyr.com to catch up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zephyr Enterprise logo

Zephyr Enterprise

Zephyr really helped us work in a scaled agile way as well as integrating our automation framework.

Reviewed 4 years ago

Where did we expect Zephyr to do well - JIRA Integration Scaled Enterprise Agile - Automation execution - Global metrics - Tablet and mobile test execution and real time metrics What did leadership get - On the go metrics at group level and product level - Integration with Confluence for JIRA and Zephyr metrics - Reduced cost as man hours are reduced, because all QA activities can be done via one tool - 100% integration into all products

Pros

It allowed the entire project team to work together on all aspects of their testing within the context of their specific software releases, while keeping a global view. Using structured and freeform test execution cycles, and the ability to run manual or kick-off automated tests in the automation tool of our choice allowed greater scalability. All the results get updated in real time to dashboards...

Cons

There were some bugs found after major releases, but these were always turned around and resolved very quickly after reporting them. If we found areas that required new feature requests or enhancements, these are generally delivered in a 4 or 8 week cycle

Vendor response

hello, Thank you for your review of Zephyr. It seems you are quite satisfied with the tool. We would like to connect with you to hear more about your usage of the tool and all of the great things your team is doing. Please contact matthew.king@getzephyr.com so we can learn more. Thanks again

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Zephyr Enterprise logo

Zephyr Enterprise

Good functionality, but the it's not so reliable.

Reviewed 4 years ago
Pros

I worked mostly with Jira Plugin and it's pretty easy, obvious software, although Zephyr Teams & Enterprise more powerful. Easy to monitor testing process, schedule testing and making adjustments.

Cons

Even it's a testing tool and team should know everything about quality - they push releases not fully checked, so we tired to have problems one-days a release.

Vendor response

Hello, Thank you for your review. We would like to catch up to hear about some of the issues you were facing with the new releases. Please connect with Matthew.king@getzephyr.com to share some of your issues/concerns. Thanks much

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Zephyr Enterprise logo

Zephyr Enterprise

Test Management & Execution Software

Reviewed 3 years ago

Creation and execution of test cases/test steps.

Pros

It is integrated with JIRA which allows us to associate the test cases and execution with our sprints and user stories which are located in JIRA. It is very easy to associate a test cases to various sprints. The tool provides visualization of where the test case is in our process. The reporting of the test cases is great as well. It provides visualization of the # of passes and failures within a given sprint. It also provides the ability to import test cases/steps from an excel spreadsheet.

Cons

It seems like a lot of the information we have to enter for each step within a test case is very repetitive. I have not found a way yet where you can clone the information from a previous step so we do not have to enter the same information over and over again.

Vendor response

hello, Thank you for your response and Review. We appreciate your feedback and love hearing from our customers, so we can gauge what our customers are thinking. Please reach out to Matthew.King@getzephyr.com to learn more about the tool and the cloning options we have availability. Thanks much

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Zephyr Enterprise logo

Zephyr Enterprise

Test Management System of Choice for our DevOps Journey!

Reviewed 4 years ago

The benefits are truly amazing! We can now "see," in real-time, the progress of all our testing and release pipelines. The integrations to other software development applications is excellent, via the API's or plug-ins. We can now quantitatively make release decisions, and assure upper management that the product we are pushing to production has been thoroughly tested.

Pros

Robust two-way synchronization with Jira. Automatically sync's with sprint stories and bugs. Ease of use with solid API integrations and plug-ins with other major release pipeline applications. Customer support and interactions have been outstanding. Zephyr h