App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Zephyr Enterprise Logo

Zephyr Enterprise

Software Test Management Solution

see alternatives

Zephyr Enterprise Pricing, Features, Reviews and Alternatives

Zephyr Enterprise product overview

What is Zephyr Enterprise?

Zephyr provides the worlds most widely used software test management solutions, powering more than 18,000 customers and 5 million users across 100 countries. Zephyr is leading the global transformation toward DevOps and Continuous Testing Agility through widely-adopted advanced quality management, automation and analytics tools. Dedicated to helping organizations spend less time testing and more time building, Zephyr launched the first testing solution natively inside Jira nearly a decade ago. Today, companies and teams of all sizes rely on Zephyr’s end-to-end solutions, unmatched scalability and support to move from ideas to impact with increasing velocity and ease. Zephyr is headquartered in San Jose, Calif., with regional offices in Philadelphia, Europe and India.

Key benefits of using Zephyr Enterprise

* Stand Alone: Zephyr can handle the workload of even the most demanding enterprises, with proven scalability to support 10,000 concurrent users
* Multi Jira Instance: Our Jira integrations provides real-time quality insights, project status, and defect tracking across multiple Jira systems
* Multi Project: Unearth the true status of your quality initiatives and keep teams in sync with real-time dashboards, flexible reporting tools, and test management that scales cross- project.
* Dashboards: Easily create visual boards to keep all of your teams on the same page.
* Vortex: Increase your teams test automation adoption with 1-click integration.
* Flexible licensing and pricing options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum

Training options

Webinars
Documentation
Videos

Zephyr Enterprise features

Functionality

3.8

/5

14

Total features

20

1 categories

Most valued features by users

Third Party Integrations
Reporting & Statistics
Data Import/Export
Data Visualization
User Management
Move & Copy
Software Testing Management
Requirements-Based Testing

Functionality contenders

Zephyr Enterprise users reviews

Overall Rating

3.5

/5

14

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.69/10
Rating distribution

5

4

3

2

1

3

4

5

1

1

Pros
We can now "see," in real-time, the progress of all our testing and release pipelines. The integrations to other software development applications is excellent, via the API's or plug-ins.
Customer support and interactions have been outstanding. Zephyr has a Customer Advisory Board, which meets twice a year, to listen to, and respond to the industry.
I worked mostly with Jira Plugin and it's pretty easy, obvious software, although Zephyr Teams & Enterprise more powerful. Easy to monitor testing process, schedule testing and making adjustments.
Cons
Our organization needs to run test on weekly basis and we lost lot of time redacting them on the interface that can reject the input for any hidden reason.
Really slow to use, the integration with JIRA leads to data loss. Hard to link snapshot, zip and other precondition or result artifacts and access it on execution.
So disappoint it with the Roll out releases and support.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic Test Management Add-In for JIRA

Reviewed a month ago

This is one of the best tools that I have worked on to date for the tasks of test management. The tool directly helps me provide most the reports and artifacts that I need for my day-to-day work.

Pros

I love the ability to generate Reports and manage tests with ease. The rest APIs also allow to update of results of automation scripts to the JIRA and auto-generate dashboards, and status in JIRA. The ability to add custom fields for test objects is a big customizability power.

Cons

The rest APIs can be made more simple to use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zephyr really helped us work in a scaled agile way as well as integrating our automation framework.

Reviewed 4 years ago

Where did we expect Zephyr to do well - JIRA Integration Scaled Enterprise Agile - Automation execution - Global metrics - Tablet and mobile test execution and real time metrics What did leadership get - On the go metrics at group level and product level - Integration with Confluence for JIRA and Zephyr metrics - Reduced cost as man hours are reduced, because all QA activities can be done via one tool - 100% integration into all products

Pros

It allowed the entire project team to work together on all aspects of their testing within the context of their specific software releases, while keeping a global view. Using structured and freeform test execution cycles, and the ability to run manual or kick-off automated tests in the automation tool of our choice allowed greater scalability. All the results get updated in real time to dashboards...

Cons

There were some bugs found after major releases, but these were always turned around and resolved very quickly after reporting them. If we found areas that required new feature requests or enhancements, these are generally delivered in a 4 or 8 week cycle

Vendor response

hello, Thank you for your review of Zephyr. It seems you are quite satisfied with the tool. We would like to connect with you to hear more about your usage of the tool and all of the great things your team is doing. Please contact matthew.king@getzephyr.com so we can learn more. Thanks again

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

consider Zephyr enterprise for easy test management

Reviewed 13 days ago

it served as well when we were a small company (50-100) , it started to grow small on us when we got bigger and amount of executions got on a large scale with different configurations. overall it served its purpose and helped us managing our tests.

Pros

the easy integration with Jira, its mostly simple to configure.

Cons

missing better planning and the ability to dictate different configuration in which each test execution should be reported differently. its not fully customizable (the reporting mechanism as well)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Test Management System of Choice for our DevOps Journey!

Reviewed 4 years ago

The benefits are truly amazing! We can now "see," in real-time, the progress of all our testing and release pipelines. The integrations to other software development applications is excellent, via the API's or plug-ins. We can now quantitatively make release decisions, and assure upper management that the product we are pushing to production has been thoroughly tested.

Pros

Robust two-way synchronization with Jira. Automatically sync's with sprint stories and bugs. Ease of use with solid API integrations and plug-ins with other major release pipeline applications. Customer support and interactions have been outstanding. Zephyr has a Customer Advisory Board, which meets twice a year, to listen to, and respond to the industry. The product and team have advanced rapidly, allowing our organization to accelerate our DevOps initiative. Zephyr continues to be on the foreground of innovation, as seen by their latest release named "Maestro," their DevOps plugin that takes Zephyr to the next level, as a qualitative test management solution. Very satisfied with all aspects of the product and its future road-map.

Cons

The only con to Zephyr, is its ability to manage role-based securities. However, through an engagement with our top executives, and the senior executive team from Zephyr, they now have this concern vetted and will be working to incorporate this capability into a future release. Zephyr actively listens to its customers, so any (and I mean any) concerns you have, they truly listen and actively work to satisfy the need.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Nice case management tool

Reviewed 4 years ago
Pros

The ease of use and the look of the overall system.

Cons

It is not super user friendly, but in its defense we only had it for a short time.

Vendor response

hello, Thank you for your Review of Zephyr. Can you please let us know if you are referring to Zephyr for Jira or Zephyr Enterprise. Our team would love to connect with you more and hear more about your usage. Please reach out to Matthew.king@getzephyr.com to learn more. Thank you for your time

Zephyr Enterprise FAQs and common questions

Q. Who are the typical users of Zephyr Enterprise?

Zephyr Enterprise has the following typical customers:
Large Enterprises


Q. What languages does Zephyr Enterprise support?

Zephyr Enterprise supports the following languages:
English


Q. Does Zephyr Enterprise offer an API?

Yes, Zephyr Enterprise has an API available for use.


Q. What other apps does Zephyr Enterprise integrate with?

Zephyr Enterprise integrates with the following applications:
Tricentis Tosca, CucumberStudio, TestComplete


Q. What level of support does Zephyr Enterprise offer?

Zephyr Enterprise offers the following support options:
Email/Help Desk, FAQs/Forum

Common Zephyr Enterprise comparisons

Zephyr Enterprise logo
TestRail logo
Zephyr EnterprisevsTestRail
Zephyr Enterprise logo
PractiTest logo
Zephyr EnterprisevsPractiTest
Zephyr Enterprise logo
QMetry logo
Zephyr EnterprisevsQMetry
Zephyr Enterprise logo
qTest logo
Zephyr EnterprisevsqTest
Zephyr Enterprise logo
SpiraTest logo
Zephyr EnterprisevsSpiraTest
Zephyr Enterprise logo
CircleCI logo
Zephyr EnterprisevsCircleCI

Related categories