Zephyr Pricing, Features, Reviews & Comparison of Alternatives

Pros
It allowed the entire project team to work together on all aspects of their testing within the context of their specific software releases, while keeping a global view. Using structured and freeform test execution cycles, and the ability to run manual or kick-off automated tests in the automation tool of our choice allowed greater scalability. All the results get updated in real time to dashboards for senior management to review. All testing assets, across all products, projects, releases and sprints all in one place. Standardize on tests, data, metrics, processes, executions, documents, reports etc. Able to re-purpose and reuse which saved time and increased productivity. We required a test management application that would seamlessly integrate with our other business critical tools e.g. JIRA, Confluence, Eggplant, Ready API, Test Complete, Selenium, Jenkins etc

Cons
There were some bugs found after major releases, but these were always turned around and resolved very quickly after reporting them. If we found areas that required new feature requests or enhancements, these are generally delivered in a 4 or 8 week cycle

Rating breakdown

Likelihood to recommend: 10/10

Pros
Robust two-way synchronization with Jira. Automatically sync's with sprint stories and bugs. Ease of use with solid API integrations and plug-ins with other major release pipeline applications. Customer support and interactions have been outstanding. Zephyr has a Customer Advisory Board, which meets twice a year, to listen to, and respond to the industry. The product and team have advanced rapidly, allowing our organization to accelerate our DevOps initiative. Zephyr continues to be on the foreground of innovation, as seen by their latest release named "Maestro," their DevOps plugin that takes Zephyr to the next level, as a qualitative test management solution. Very satisfied with all aspects of the product and its future road-map.

Cons
The only con to Zephyr, is its ability to manage role-based securities. However, through an engagement with our top executives, and the senior executive team from Zephyr, they now have this concern vetted and will be working to incorporate this capability into a future release. Zephyr actively listens to its customers, so any (and I mean any) concerns you have, they truly listen and actively work to satisfy the need.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I worked mostly with Jira Plugin and it's pretty easy, obvious software, although Zephyr Teams & Enterprise more powerful. Easy to monitor testing process, schedule testing and making adjustments.

Cons
Even it's a testing tool and team should know everything about quality - they push releases not fully checked, so we tired to have problems one-days a release.

Rating breakdown

Likelihood to recommend: 5/10

Pros
easy to create a test plan and traceability between Stories and Task. Easy to execute test cases and monitor daily test executions . Also, you can assign test cases to testers and Tracks bugs vs Test iterations

Cons
it is supposed to be a Testing tool, but... every release ( 1 month approx) is a pain, Always you will find a problem and not able to use Zephyr for 3 / 4 days, Looks like a testing tool, does not have a tester to test it? They do not have a Sanity Check to make sure to run a Smoke test and see how is Production. So disappoint it with the Roll out releases and support. The functionality looks right but... they need to fight for the great quality.

Rating breakdown

Likelihood to recommend: 5/10

Pros
The ease of use and the look of the overall system.

Cons
It is not super user friendly, but in its defense we only had it for a short time.

Rating breakdown

Likelihood to recommend: 6/10