Zephyr Pricing, Features, Reviews & Comparison of Alternatives


Software Test Management Solution

3.67/5 (9 reviews)

Zephyr overview

Zephyr provides the worlds most widely used software test management solutions, powering more than 18,000 customers and 5 million users across 100 countries. Zephyr is leading the global transformation toward DevOps and Continuous Testing Agility through widely-adopted advanced quality management, automation and analytics tools. Dedicated to helping organizations spend less time testing and more time building, Zephyr launched the first testing solution natively inside Jira nearly a decade ago. Today, companies and teams of all sizes rely on Zephyr’s end-to-end solutions, unmatched scalability and support to move from ideas to impact with increasing velocity and ease. Zephyr is headquartered in San Jose, Calif., with regional offices in Philadelphia, Europe and India.


Pricing options
Value for money

Business size



United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages


Zephyr reviews

Value for money
Ease of use
Customer support

Zephyr really helped us work in a scaled agile way as well as integrating our automation framework.

Used daily for 2+ years
Reviewed 2018-07-02
Review Source: Capterra

Where did we expect Zephyr to do well - JIRA Integration Scaled Enterprise Agile - Automation execution - Global metrics - Tablet and mobile test execution and real time metrics What did leadership get - On the go metrics at group level and product level - Integration with Confluence for JIRA and Zephyr metrics - Reduced cost as man hours are reduced, because all QA activities can be done via one tool - 100% integration into all products It allowed the entire project team to work together on all aspects of their testing within the context of their specific software releases, while keeping a global view. Using structured and freeform test execution cycles, and the ability to run manual or kick-off automated tests in the automation tool of our choice allowed greater scalability. All the results get updated in real time to dashboards for senior management to review. All testing assets, across all products, projects, releases and sprints all in one place. Standardize on tests, data, metrics, processes, executions, documents, reports etc. Able to re-purpose and reuse which saved time and increased productivity. We required a test management application that would seamlessly integrate with our other business critical tools e.g. JIRA, Confluence, Eggplant, Ready API, Test Complete, Selenium, Jenkins etc

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Test Management System of Choice for our DevOps Journey!

Used daily for 2+ years
Reviewed 2018-06-14
Review Source: Capterra

The benefits are truly amazing! We can now "see," in real-time, the progress of all our testing and release pipelines. The integrations to other software development applications is excellent, via the API's or plug-ins. We can now quantitatively make release decisions, and assure upper management that the product we are pushing to production has been thoroughly tested.Robust two-way synchronization with Jira. Automatically sync's with sprint stories and bugs. Ease of use with solid API integrations and plug-ins with other major release pipeline applications. Customer support and interactions have been outstanding. Zephyr has a Customer Advisory Board, which meets twice a year, to listen to, and respond to the industry. The product and team have advanced rapidly, allowing our organization to accelerate our DevOps initiative. Zephyr continues to be on the foreground of innovation, as seen by their latest release named "Maestro," their DevOps plugin that takes Zephyr to the next level, as a qualitative test management solution. Very satisfied with all aspects of the product and its future road-map.

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Ilya Popovich

Good functionality, but the it's not so reliable.

Used daily for 2+ years
Reviewed 2018-07-09
Review Source: Capterra

I worked mostly with Jira Plugin and it's pretty easy, obvious software, although Zephyr Teams & Enterprise more powerful. Easy to monitor testing process, schedule testing and making adjustments.

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Lorena Navarro

Nice product but the worst support

Used daily for 2+ years
Reviewed 2017-07-10
Review Source: Capterra

easy to create a test plan and traceability between Stories and Task. Easy to execute test cases and monitor daily test executions . Also, you can assign test cases to testers and Tracks bugs vs Test iterations

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Nice case management tool

Used daily for free trial
Reviewed 2018-12-04
Review Source: Capterra

The ease of use and the look of the overall system.

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Zephyr features


API (268 other apps)
Access Control (79 other apps)
Activity Dashboard (122 other apps)
Activity Tracking (69 other apps)
Alerts / Escalation (61 other apps)
Application Integration (69 other apps)
Auditing (82 other apps)
Automatic Notifications (104 other apps)
Collaboration Tools (68 other apps)
Data Import/Export (84 other apps)
Drag & Drop Interface (86 other apps)
Monitoring (189 other apps)
Real Time Data (80 other apps)
Real Time Monitoring (87 other apps)
Real Time Reporting (65 other apps)
Reporting & Statistics (78 other apps)
SSL Security (70 other apps)
Third Party Integration (122 other apps)
Workflow Management (74 other apps)

Additional information for Zephyr

Key features of Zephyr

  • Unique real-time quality metrics and dashboards
  • Two-way integration with JIRA and Bugzilla
  • Leverage existing automation infrastructure
  • Reduce cost via simplified subscription model
View All Features


* Stand Alone: Zephyr can handle the workload of even the most demanding enterprises, with proven scalability to support 10,000 concurrent users
* Multi Jira Instance: Our Jira integrations provides real-time quality insights, project status, and defect tracking across multiple Jira systems
* Multi Project: Unearth the true status of your quality initiatives and keep teams in sync with real-time dashboards, flexible reporting tools, and test management that scales cross- project.
* Dashboards: Easily create visual boards to keep all of your teams on the same page.
* Vortex: Increase your teams test automation adoption with 1-click integration.
* Flexible licensing and pricing options