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Project & Issue Tracking Software - See why we're #1!
With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.
Typical customers
Platforms supported
Support options
Training options
Overall Rating
4.4
/5
13.8K
Positive reviews
7.5K
5K
1K
136
62
Tapan P.
Director, Data Analytics, Engineering and Architecture
Education Management, 1,001-5,000 employees
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Tapan P.: Hi, my name is Tapan and I work for an educational prep company. I work as a director of analytics,...
Jakob B.
International Development Manager
Sports, 11-50 employees
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Jake B.: I'm Jake, a Senior Manager at an events company, and I gave Jira four out of five stars. Before...
Aayush M.
Information Technology and Services, 501-1,000 employees
Used daily for 2+ years
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I like the most about Jira is we can easily collaborate with our team members and divide the tasks accordingly, so it is easy to manage task and achieve project agility efficiently. Another best thing I would say it's having very good user interface which supports drag and drop feature as well to move tickets or tasks to different faces of project management life cycle. And it also integrates with many third party providers which makes out workflow very manageable.
It offers limited size of message in a ticket and also restricts the size of the attachment. It it has so many tasks then sometime it is getting difficult to track particular task, so locating older tasks or tickets that someone else worked on from out team on the past can be challenging.
Anton S.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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At the beginning, I felt overwhelmed in setting up Jira, however with time and tons of read articles - I found it as an ultimate tool for any team, which can fulfill any needs with a good setup.
Really powerful tool for organizing work for the whole company. Lots of customizations, really nice UI/UX, easy to use, plenty of integrations. Relly helpful documentation and community. Fulfills the job for 100% in case you know how to set it up.
Requires a conscious setup, which is not easy for beginners. Might be overkill for small companies, who need a simple Kanban board for small projects.
Puja S.
Information Technology and Services, 201-500 employees
Used daily for 2+ years
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The user friendly interface and and the detailed issue tracking makes it easy to create, assign, prioritize, and monitor tasks and issues. We use it in our Agile project for sprint management and issues tracking along with backlog refinement
The unavailability of time tracking features is an issue for us since we heavily rely on tracking work hours.Managing licenses and user access can be a bit complicated i with fluctuating team sizes
Brandon E.
Hospital & Health Care, 5,001-10,000 employees
Used daily for 1-2 years
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This application makes tracking the development of a project a breeze, saving me time and making the progress of the project clear to everyone involved. When it comes to keeping tabs on the status of various projects, Jira is the application that excels.
The project's progress and any arising problems can be monitored via JIRA. The most useful feature is the ability to set limits on how far along a work can be tracked and then assign it to a certain individual. Here, we can keep tabs on how long each stage of a project takes, as well as any problems that arise along the way.
For a first-time user to make sense of the system's many options, some training is in order. Getting more and more intoll kid tickets may be more trouble than it's worth.
Jennifer H.
Pharmaceuticals, 201-500 employees
Used weekly for 2+ years
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Jira allows users to track all tasks from project start to finish. It allows users to easily see at what step in project each team is on and which tasks have been completed. With just a glance, it can be set-up to show the flow of processes for all project team members. The ability to assign which section of the flow belongs to which team can be mapped out and easily communicated. It also allows for team members to easily see any gaps or missing steps in the flow.
Jira allows users to look at all the detail in data and the system needs to be set up with filters that will work for users by a team member that knows the system well.
Jira has the following pricing plans:
Starting from: $7.75/month
Pricing model: Free, Subscription
Free Trial: Available
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