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Jira
Project & Issue Tracking Software - See why we're #1!
(369)
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Jira Pricing, Features, Reviews and Alternatives
Jira product overview
Price starts from
7.16
/user
Per month
What is Jira?
With Jira, there's no shortage of ways to stay in the loop. Whether you prefer to receive updates via email, chat, or by checking in on your mobile device, Jira has you covered. At your desk or on the go with the new mobile interface, Jira helps your team get the job done.
Key benefits of using Jira
Scrum and Kanban improve project success and deliver value iteratively. Jira and Jira Agile scale Agile across your organization. Jira also integrates with GitHub to link issues to commits.
Don't let your issue tracking software dictate your process. With Jira's workflow engine you can easily build the process that fits your team.
Create, update, and work through issues using a fast and intuitive web interface with lightning-quick keyboard shortcuts.
Create a personalized view of Jira. Share dashboards to track project status, create custom reports, and monitor team wallboards.
Use Jira's Query Language (JQL) with simple autocomplete to build advanced queries. Create a personalized view of Jira and share dashboards to track project status, create custom reports, and monitor team progress with wallboards.
Simple Windows and Linux installers are available for an OnPremise solution, or you can get started hassle-free with JIRA OnDemand. Easily switch between OnPremise or OnDemand as your organization evolves.
Get more from Jira with flexible REST and Java APIs – plus over 600 plugins and add-ons in the Atlassian Marketplace– to connect with the applications and tools you use every day.
Typical customers
Platforms supported
Support options
Training options
Jira pricing information
Jira features
Jira users reviews
Overall Rating
4.4
/5
14.5K
Positive reviews
91
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.28/10
7.9K
5.2K
1.1K
142
65
Why do users choose Jira?
What would users change about Jira?
Viraj R.
Stoyan A.
Shubham A.
Jenil D.
Tapan P.
Director, Data Analytics, Engineering and Architecture
Education Management, 1,001-5,000 employees
Review source
Transcript
Tapan P.: Hi, my name is Tapan and I work for an educational prep company. I work as a director of analytics,...
Jakob B.
International Development Manager
Sports, 11-50 employees
Review source
Transcript
Jake B.: I'm Jake, a Senior Manager at an events company, and I gave Jira four out of five stars. Before...
Mrunmayee P.
Information Technology and Services, 5,001-10,000 employees
Used daily for 2+ years
Review source
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I could tailor it to fit my team's workflow perfectly. This flexibility made managing projects much more efficient and organized.
As a new user, navigating through its numerous features and settings felt overwhelming. It took me a while to get the hang of it, which slowed down my initial productivity.
Ryan B.
Financial Services, 501-1,000 employees
Used daily for 1-2 years
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Not the easiest tool to grasp but as it's so popular there's a lot of training that can be provided by more experiences users in the business
It's commonly used, has a lot of useful features to manage tickets and workflows
It's not the most self-intuitive so you only know what you know. There's a lot of hidden features that more experienced users can show you that you never would have discovered
Verified reviewer
Marketing and Advertising, self-employed
Used monthly for 2+ years
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Overall I think Jira has been one of the least user-friendly software I've come across and the opinion is shared by almost all of my colleagues and peers.
Quite frankly, there's not a lot to like about Jira! Under the right circumstances, used correctly, it might make task management less worse than if not using any software at all...
It doesn't seem to make much sense. People don't know how to use it. It's not user-friendly at all, so everyone ends up frustrated from the managers setting up the tasks to the team members collaborating on them. It just doesn't seem intuitive. It's also slow and glitchy as anything. It takes forever to load, comments disappear, and so on...
Manish M.
Computer Software, 1,001-5,000 employees
Used daily for 2+ years
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Jira is one of the most heavily used product in our organizations. Almost all the teams use it on a daily basis as it is one of the tool that let you do so many things such as project management, service desk management, Change management, asset management
You get the best ROI for using their service
Integrating is seamless They have various external apps Support is great
Seejal S.
Biotechnology, 10,001+ employees
Used daily for 1-2 years
Review source
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Great experience. Its easy to use and color codes ticket statuses are really nice. Libraries can be organised and keeps the overall experience structured and neat.
Tracking tickets. Updating ticket status. Adding/Removing watching list. Easy to use.
The user interface is kind of outdated for my liking.
Jira FAQs
Jira has the following pricing plans:
Starting from: $7.16/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Jira?
Jira has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Jira support?
Jira supports the following languages:
Russian, Spanish, English, French, Chinese (Traditional), Czech, German, Danish, Polish, Italian, Japanese, Portuguese
Q. Does Jira support mobile devices?
Jira supports the following devices:
Android, iPad, iPhone
Q. Does Jira offer an API?
Yes, Jira has an API available for use.
Q. What other apps does Jira integrate with?
Jira integrates with the following applications:
GitHub, Microsoft Outlook, Balsamiq, ValueOps, Dovico, Zephyr Enterprise, Get Satisfaction, Salesforce Sales Cloud, Harvest, Weekdone, ConnectWise PSA, Bitbucket, Lucidchart, JIRA Service Management, Confluence, Gliffy, Hubstaff, Zendesk Suite
Q. What level of support does Jira offer?
Jira offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support
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