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Zephyr vs Salesforce Sales Cloud Comparison

Overview

From Agile to Automation, DevOps to Analytics, Continuous Testing Agility is Yours With Zephyr!

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.4

(12)

5

4

3

2

1

2

4

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

5

4

3

2

1

8,273

5,576

1,352

235

137

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Automatically sync's with sprint stories and bugs. Ease of use with solid API integrations and plug-ins with other major release pipeline applications.
The features provided are great but not always usable.
The reporting of the test cases is great as well.

Pros

Excellent experience when user adoption is high, like warm results is adoption is moderate or low. Requires management commitment to drive user adoption and a high level,of organizational commitment.
A CRM so wonderful, that provides you with on demand features, according to your needs. It is relatively easy to use and thus, has a good community of users and sales people who can work with it.
Overall Salesforce is a great help to the group I use it with. It lets us track opportunities as they come in, assign them, add people to them, track win rates, etc.

Cons

Our organization needs to run test on weekly basis and we lost lot of time redacting them on the interface that can reject the input for any hidden reason.
Really slow to use, the integration with JIRA leads to data loss. Hard to link snapshot, zip and other precondition or result artifacts and access it on execution.
So disappoint it with the Roll out releases and support.

Cons

The new lightening version of this software if AWFUL. Leave the original as is this new version is just confusing and makes NO sense.
I hate that all the offers don’t show u less you are really specific in your search. I also hate they my company is really doing away with the software.
As a user at a startup, once you have made a lot of decisions with the CRM, it is hard to backtrack. But that is a company problem not a software problem.
  • Vendor responds to reviews
  • Last review18 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features2
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Approval Process Control
  • Budgeting
  • Business Intelligence
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Collaboration Tools
  • Commenting
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer History
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Visualization
  • Defect Tracking
  • Drag & Drop Interface
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • History Tracking
  • Inbox Management
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Currency
  • Opportunity Management
  • Partner Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Preview Functionality
  • Projections
  • Prospecting Tools
  • Quote Management
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Task Tracking
  • Territory Management
  • Version Control
  • Workflow Management
  • Total features63
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Approval Process Control
  • Budgeting
  • Business Intelligence
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Collaboration Tools
  • Commenting
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer History
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Visualization
  • Defect Tracking
  • Drag & Drop Interface
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • History Tracking
  • Inbox Management
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Currency
  • Opportunity Management
  • Partner Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Preview Functionality
  • Projections
  • Prospecting Tools
  • Quote Management
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Task Tracking
  • Territory Management
  • Version Control
  • Workflow Management

Integrations

  • Total integrations3
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations1347
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Zephyr vs. Salesforce Sales Cloud

See how Zephyr and Salesforce Sales Cloud stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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