Zephyr Enterprise vs Salesforce Sales Cloud Comparison

Enterprise CRM, customizable sales workflows

Complex setup processes, requiring more admin than some other tools. Cost prohibitive for smaller organizations, but powerful at the enterprise level.

This product can be integrated throughout your enterprise networks for seamless use. Teams function better with this application, and are able to exchange data.

Not as user friendly as most, but once you've learn the basics it gets easier. After a few sessions from our internal trainer, things went smoothly for all users.

The early years, when it still was a disruptor

The enterprise stadium, in which pricing went up.

It has a lot of useful information, about the enterprises we've worked with, I have to use it daily so it totally useful.

It has details for the enterprises, what I don't like much, it's that our sales area don't update the personal information of our customers.

- Modern user experience, far better than any other enterprise software - Massive number of features out of the box - Incredibly customisable - Easy to integrate with other enterprise platforms - Excellent training

- Depending on your use case, it can be expensive

Ease of use, good ux and Enterprise level feature support.

Slow performance and some pages are very old

The flexibility of the platform to allow for extensions built by the customers per their individual business requirements.

Automation features are not available until purchasing the Enterprise edition.

The ability to collaborate in one central Software

A bit confusing at times especially within a large enterprise

Enterprise flexibility and the vision to automate all things customer.

Everything. You esentially need to create your own workflows, essentially designing your own software within their framework, which if contracted out can cost you in excess of $100,000 for small business this simply isn't realistic.

* Machine learning that actually gives me useful guidance on what I should follow up on * Collaborating within org on sales is made very easy (I know all the people at my company who know anybody at target company) * Chrome gmail plugin is awesome

* Reporting isn't robust yet --- but I'm told it's coming soon!

Pioneer in cloud-based enterprise applications. Extensibility and integration via app exchange.

Less flexibility in customization and changing business processes.

It is good for small business to enterprise business for CRM

Tool is very costly it is difficult to procure .

- Easy - Intuitive - Powerful - Great automation around intelligence - Smart: it does things that you would expect and things that your would but have always dreamed about.

- Really great for SMBs but lacking larger enterprise features right now.

Allows broad interaction between large organization. User access to files and client data is very good

Enterprise level version needs to be updated along with retail available version

One stop CRM for Retail, Enterprise (Small n mid). Complete Suite of essential services.

Dasboard in Mobile application and integration with apps like Slack, Pagerduty etc

It's super useful to keep track of opportunities throughout its phases.

A lot of things can't be done unless you buy the enterprise version

Intuitive navigation, reporting and has the ability to effectively track sales.

The price for an enterprise user license seems to be a bit high.

It's reporting capacity. SF helps us a lot to optimize our marketing and sales campaigns.

I think that many times the tool was not user-friendly or intuitive.

It's an extremely customizable solution, making it ideal for enterprise companies who understand their CRM needs.

Because of the configurability, it can be overwhelming for companies relatively new to CRM, who may not understand how to get the full value out of Salesforce. It's also not a very intuitive interface, so new users require considerable training.

An enterprise worthy CRM that most sales reps have used or pick up somewhat easily.

The limitations as it relates to reporting has always been a struggle and I hope one day SFDC realizes the need of multi-touch campaign attribution for marketing organizations.

I appreciate that salesforce helps us store and manage our client contacts and interactions. I also really appreciate the large number of integrations it offers. It seems that countless companies have integrated with salesforce, which allows for some robust functionality

The look and feel is pretty rough. It feels outdated and very enterprise-y.

SalesForce Sales Cloud is an excellent tool for managing sales data and performing reporting operations on top of it. The tool provides excellent interface to import/export data in the form of csv/json and hosts them across multiple layers. Very friendly user interface.

The features of the tool are not easily comprehensible. The tool needs good training for users who would want to delve into the salient aspects of data analysis/support.

The Salesforce platform with easy plugins from hundreds of other providers is great. To get the most value though you need to integrate your mail and calendar system . In banking this can be tricky but still super important.

Salesforce has become more expensive relative to other options. It is still the best option probably for large enterprises but other providers have probably surpassed it for small business and maybe medium sized.

Salesforce has the capacity to be customized and work within any enterprise needs in a robust fashion.

Costly and difficult to learn, Their calloused staff are relentlessly seeking your monthly payments, but my experience was tainted by the 16 months it took to implement...

It can do essentially anything you want a CRM to do. Excels at Enterprise-level operations.

It's expensive. Big learning curve. Often is more powerful than the needs of the users/companies, can be overkill.