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Red Points

Brand intelligence platform for online revenue protection.

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Red Points Pricing, Features, Reviews and Alternatives

Red Points product overview

What is Red Points ?

Red Points is a brand intelligence platform that assists businesses with removing counterfeit products, eliminating online piracy, claiming/monetizing content rights, and monitoring sellers automatically to safeguard any brand’s future.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base

Training options

In Person
Documentation
Live Online
Webinars

Red Points pricing information

Value for money

4.5

/5

15

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Red Points features

Functionality

4.4

/5

15
Total Features36 3 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Workflow Management
Search/Filter
Historical Reporting
Compliance Management
Asset Lifecycle Management

Functionality contenders

Red Points users reviews

Overall rating

4.7

/5

15

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10
Rating distribution

5

4

3

2

1

10

5

0

0

0

Pros
Lots of nice features, great customer support and a great collaboration with the account manager. Top quality service overall.

IH

Ionut H.

Very minimalist, but with all features available. And the Redpoint team is very helpful, very available, and very nice.

PA

Pierre-Alexandre B.

Ease of use is the best aspect of Redpoint's software.

KD

Kipp D.

Cons
The lack of info when links are denied ; you need to ask your account manager why, which is not possible for all of them when dealing with thousands of links.

Arnaud D.

It's not just stopping counterfeit sales that matters. If somebody is using a poor quality fake garment in public, that projects a bad image towards would be customers thus damaging the brand deeply.

LJ

Lee J.

For us the reason to use an online platform was to have better insight in the global infringement problem, to have one place where all online infringements are tackled.

JP

Joy P.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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How to strongly increase your efficiency in fighting counterfeits

Reviewed a year ago

Really positive, we are achieving exactly what we were aiming at, and even more.

Pros

- The clarity of the platform - The efficiency of the AI - The availibility of the Account Manager

Cons

The lack of info when links are denied ; you need to ask your account manager why, which is not possible for all of them when dealing with thousands of links.

Vendor response

Hi, Arnaud Thank you so much for your review! We love protecting your beautiful products, and helping your brand achieve the goals you have established. Thank you, Red Points' team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Red Points Helped Us Remove 3,000 Counterfeits

Reviewed 2 years ago

Since starting with Red Points about a year and half ago, we have removed over 3,000 fake listings of Mighty Mug. The swift removal of these knockoffs allows us to protect our brand, our sales margins and ensures that customers buying Mighty Mug are getting an authentic product, backed by our warranty.

Pros

The best thing about Red Points is that it is constantly searching the major e-commerce marketplace looking for counterfeit or knockoff items. Once Red Points locates one of these listings, it is incredibly easy, literally the click of your mouse to have the item removed from eBay, Alibaba, Wish, Amazon or any of the other major marketplaces around the world. We spend 5-15 minutes per day on Red Points and it has been a game-changer for us. We no longer have to choose between growing our business and combatting knockoffs, we can do both.

Cons

We love Red Points and do not have any complaints about the system.

Vendor response

Hi, Jayme! Thank you so much for your review! We love having you as a client, and we hope to continue protecting your innovative brand for many more years. Have a nice day, Red Points Team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Buyer Beware the Time Investment Required

Reviewed 3 years ago

A Brand Protection Software that is Only as Useful as You Make it - if you have time to dedicate to making sure their algorithm is working, it will pay off. This is not set-and-forget

Pros

The service/software can be effective - we definitely saw takedowns that could have been damaging to our e-commerce business if the users were allowed to continue selling their products.

Cons

As with any algorithmic tool, it only gets better with input. If you don't have an employee to monitor and give near-constant feedback on the results, the investment (potentially thousands a month) is wasted. We ended up with e-mails from multiple businesses stating that Red Points had been in touch about a violation of our trademarks/patents and the products targeted had nothing to do with our marks and registrations. To be fair, we used a set-it-and-forget it approach to this tool when we should have been a great deal more active with it.

Vendor response

Thank you very much for your comment. We are really sorry to hear that you did not get to fully leverage our technology to automate the process of detection and enforcement of online IP infringements. Our team works closely with all our clients on a case by case basis to define the adequate scope of protection needed and we would love to connect with you to discuss your feedback in more detail. You can contact us at marketing@redpoints.com Red Points team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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fantastic option for fighting copies of products!

Reviewed 2 years ago

Not only does it give us the confidence that copies of our products are being found and dealt with worldwide, but it has also enhanced our relationships with our distributors offshore. They can see we are doing our best to fight this problem for them in their territories.

Pros

Red Points online dashboard is very simple to use and has strong back-end reporting. It is a very quick process to check daily and approve or remove potential copies of our products that they find. The customer service team is excellent even though they are in Europe and we are in New Zealand - has never been a problem for us. It has definitely helped us in our fight against copies worldwide and is great value for money....FAR cheaper than a lawyer!

Cons

Nothing - it is a fantastic product and service.

Vendor response

Hi, Josh Thank you so much for your review! We love having you as a client, and we hope to continue protecting your innovative brand for many more years. Have a nice day, Red Points Team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RedPoints Review

Reviewed 2 years ago

RedPoints has been vital to the removal of counterfeit and inauthentic versions of an infant teether toy that we produce, along with several variants of trademark infringement. We have pulled nearly 2,000 individual product listings thanks to RedPoints.

Pros

We enjoyed the streamlined interface/UI, responsive team that we can e-mail and get replies from quickly, and a generally quick and painless removal process of infringing content/listings.

Cons

There is a lack of transparency on when/why listings are not removed from online marketplaces. The bots that pull in infringing listings often pull in your own brand's content, so manual monitoring is a must. Listings can also come back online, which I have been told that RedPoints is working on a way to find and monitor this. Until then, if a listing comes back online, it is up to us to find and report it manually.

Vendor response

Hi, Jeffrey Thank you very much for your comment. We are really happy having The Manhattan Toy Company as a client. We've taken your feedback on board, and we will be investigating the issues you have been encountering. We continually improve our technology to effectively automate the process of detection and enforcement of online IP infringements. Thank you so much, Red Points team

Red Points FAQs and common questions

Red Points has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Red Points has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Red Points supports the following languages:
Catalan, English, French, German, Italian, Portuguese, Russian, Spanish


Yes, Red Points has an API available for use.


Red Points offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base

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