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Sightline

Powerfully simple self-service eDiscovery platform

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Sightline Pricing, Features, Reviews and Alternatives

Sightline product overview

What is Sightline?

Whether handling Data Subject Access Requests (DSARs) or large Joint Defense Group (JDG) matters, Sightline helps case teams be more efficient with their eDiscovery workflows. Cull more, prioritize better and review faster with lower cost – taking the stress out of eDiscovery.

Key benefits of using Sightline

- Drag-and-drop data directly into Sightline for easy data processing
- Build searches easily
- Create project templates to replicate repetitive set up tasks
- Easily review, code and redact documents
- Manage teams of reviewers
- Produce or batch print documents with full output customizations

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Documentation
In Person
Webinars
Live Online

Sightline pricing information

Value for money

4.7

/5

25

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sightline features

Functionality

4.6

/5

25
Total Features23 1 categories

Most valued features by users

Document Management
Document Storage
Activity Dashboard
Reporting & Statistics
Compliance Management
Full Text Extraction
Data Import/Export
User Management

Functionality contenders

Sightline users reviews

Overall rating

4.5

/5

25

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.96/10
Rating distribution

5

4

3

2

1

13

12

0

0

0

Pros
You feel like you have a really good grasp on what has been done and what is outstanding within your team.

JB

Jordon B.

I enjoyed the ability to pick amongst several tags in order to ensure clear and concise understanding of the different types of documents and their importance.

GW

Gale W.

For small scale projects, specially pre court proceedings, this is a great platform specially that it is cost effective which helps the clients as well.

SF

Sabra F.

Cons
Initially it can be confusing on how to get to the documents.

GW

Gale W.

Folders - Once folders of documents have been updated or "data sets" as its termed, its a shame that these cannot be renamed once they have been uploaded.

JB

Jordon B.

My complaints are very few and mainly pertain to the need to go through several steps to get to a point where the unreviewed documents are brought up (filtering through tags).

SM

Sam M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Smooth and easy platform

Reviewed 5 months ago

Overall this is one of the nicer and easier platforms I have used in my career. Functions are smooth and quick, and the display has a pleasing interface.

Pros

Though I have been a contract attorney for 12 years, this is my first experience using Sightline. So far the experience has been simple and user-friendly. I had a technical issue on my first day, but [SENSITIVE CONTENT HIDDEN] in customer service was very helpful and resolved my issue right away!

Cons

I could not figure out how to show previously-reviewed documents, which disappeared from my dashboard after completion. A colleague showed me how to switch the panel to "off" to display completed documents. This wasn't intuitive; without my colleague's help, I wouldn't have figured out this feature.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

2021-0315 Sightline Review AKH

Reviewed 7 months ago

It has been great, the technical support from [SENSITIVE CONTENT HIDDEN] is wonderful, they are extremely helpful and have been so patient with us. I feel that I have asked the same questions more than once!

Pros

I am still learning how to use the software, it's only been a month or so since we implemented Sightline. Loading documents is relatively easy compared to our last software where the documents were stored on our servers yet the application was web-based.

Cons

It really is too early to comment on what I like least.

Vendor response

Thanks so much, Allyson for your review. Feel free to reach out if we can be of any assistance as you continue to learn / work in the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Use Sightline for ease of work

Reviewed a month ago

Very satisfied using Sightline. I wish the team all the very best.

Pros

I am doing review on Sightline for months now. As I user I can say it is very easy to use. You can speed up or lower the speed of the audio files. It prompts to save your work. The fields are easy to use and expand.

Cons

If you have searched anything on it and the system gets logged off then again you need to search it

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Some Glitches; Overall Good Product

Reviewed 5 months ago
Pros

I appreciated the shortcuts available on the program. Retyping numbers over and over can be redundant.

Cons

There were a few glitches in which I could not access the batch of documents at all, or where I could access the batch but certain documents I could not view.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Experience Using Sightline

Reviewed 4 months ago

I have to say that the support received from sightline whilst learning how to best use it was brilliant. we are approximately 50% through the project in 4 weeks. This is far better than we thought, prior to sourcing Sightline we had estimated that it would take 1 year to complete the project. As you can see Sightline has vastly improved that timeline.

Pros

It allowed us to swiftly review and categorize data. The system was adaptable, had the ability to set up fast keys, which automated some of the categorization for you.

Cons

I think if using in the future I would spend more time developing the tags needed to ensure they fit the project well. This is not really a system issue at all, just a learning point from using the system.

Sightline FAQs and common questions

Sightline has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Sightline has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Sightline supports the following languages:
English


No, Sightline does not have an API available.


Sightline offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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