Influitive vs Okendo

Trustpilot

Yotpo

Higher Logic Vanilla

Premier Virtual

Customer Communities

Feefo

Compare Influitive and Okendo based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Gainsight Digital Hub is the only customer community platform built for B2B SaaS and subscription-based companies.

Vanilla provides a one-stop-shop solution that combines the power of customer communities, Q&A, knowledge base, and ideation to help brands improve their customer experience and increase customer loyalty while reducing costs.

Premier Virtual is the most innovative and easy-to-use virtual event platform. It specializes in virtual career fairs.   



The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

@mentions

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Advocate Management

Alerts/Notifications

Attendance Management

Attendee Management

Badge Management

Campaign Analytics

Campaign Management

Campaign Segmentation

Chat/Messaging

Churn Management

Communication Management

Community Management

Contact Database

Contact Management

Content Creation

Content Library

Content Management

Conversion Tracking

Customer Accounts

Customer Activity Tracking

Customer Advocacy

Customer Database

Customer Engagement

Customer Experience Management

Customer History

Customer Profiles

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Discussions/Forums

Document Storage

Email Alerts

Email Distribution

Email Management

Email Marketing

Email Reminders

Email Templates

Employee Advocacy

Employee Referral Management

Engagement Tracking

Event Calendar

Event Management

Event Scheduling

Event Tracking

Event Triggered Actions

Feedback Management

Filtering

For Customer Referrals

For Employee Referrals

Forms Management

Gamification

Gift Card Management

Group Management

Ideation

Incentive Management

Knowledge Base Management

Lead Capture

Lead Engagement

Lead Generation

Live Chat

Live Streaming

Loyalty Program

Marketing Automation

Member Portal

Membership Management

Mobile Access

Moderation

Monitoring

Multi-Campaign

Multi-Channel Data Collection

Multi-Channel Marketing

Multi-Language

Negative Feedback Management

Nonprofit Advocacy

Performance Metrics

Personalization

Promotions Management

Purchasing & Receiving

Ratings/Reviews

Real-Time Analytics

Real-Time Chat

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Recording

Referral Templates

Influitive

Android

Linux

Web-based

Windows

iPad

iPhone

Customer Marketing

Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.

Head of Advocacy

My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.

Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

Customer Advocacy Program Manager

Influitive helps us communicate with our customers in a meaningful way at scale and reward them for everything that they do for our business.

It's a great way to create a community amongst our customers and we can get feedback on various initiatives quickly. What I love about the advocate hub is it's intuitive, easy to use and is adaptable.

Sr. Customer Marketing Manager

Our customers love the rewards based challenges and the overall community experience. We also get a lot of positive feedback on the look and feel of our hub.

Marketing Programs Manager

It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer.

It's hard to identify any downside to working with Influitive or going with AdvocateHub.

Global Customer Marketer & Advocacy Manager

I have been using Influitive for several years, and from my CSM to Support to engaging with others has been a wonderful experience.

Leading Advocacy SaaS Software keeps getting better and better.

Owner

I love Social Media Integration in this app because it allows me to be productive and reach out to potential new users on Instagram so I think it is a critical feature of the app.

Coordinator, Customer Marketing 

Some of the functionality on the administrative side is frustrating, especially on the reporting side.

Community Marketing

We also meet with our rep on a monthly basis and that conversation is great and informative.

I have two major pain points with Influitive. I don't like how the overall discussion area experience.

The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.

Developer Marketing

The team is almost impossible to work with (a far cry from the past where they were absolutely exceptional). There is a lack of caring about the customer and in expertise (even of their own software).

Influitive screenshot

Large Enterprises

Mid Size Business

Non Profit

Small Business

Yotpo is an eCommerce marketing platform that helps brands collect and showcase customer reviews, ratings, and photos throughout the buyer journey. The solution enables businesses to leverage user-generated content to build trust, increase social proof, and drive sales through strategic placement at key conversion points across their websites. Yotpo integrates with major eCommerce platforms and includes features like AI-optimized review requests and SEO enhancement tools.

A customer review management tool that brings businesses and consumers together through reviews.

Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.

Multi-Channel Campaigns

Referral Tracking

Reporting & Statistics

Response Management

Review Badge Management

Review Monitoring

Review Notification

Review Request

Rewards Management

Sentiment Analysis

Social Media Integration

Social Sharing

Third-Party Integrations

Widgets

Okendo

Managing Director

The amount of very positive reviews has been a boost not just to our marketing efforts but also affirms that we are doing a good job.

Marketing

We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance.

VP Digital

Overall, the customer service was really, really good. It's been only a couple of weeks so far but very happy with the product and the customer service.

Proprietor

Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's most frustrating.

Sr Digital Marketing Specialist

The setting options are also very useful so that reviews meeting certain requirements can auto-publish. I also appreciate the option to customize the display of reviews on our site.

owner

My customers are also leaving reviews at a higher rate. I think it is from the wonderful email solution that is deployed.

Director

Easy to use and the team made our integration seamless. Very helpful throughout the merge of our current review data.

DIrector

Has been great and overall increased our sale conversions on the website.

Sr. Ecommerce Developer

Lack of customization of the Review Submission form. Time zone difference from their Support Team and our Office causes a 1+ day delay in communication typically.

It's very easy to use and the customer service is great.

E-commerce Sales

Customer support was very helpful in setting it up for me and answering all of my questions.I have seen an increase in sales since installing Okendo on my site.

So I have to pay an extra premium just to get them to sync. I already pay you both monthly why am I paying more.

Director of eCommerce & Digital Marketing

The excellent customer service and the usability of the back end system in Shopify.

Director of Digital Marketing

The app is really user friendly and we've greatly increased the amount of reviews that are on our site.

Head of Chocolate 

Great features and service for reasonable cost.

People seem to like Okendo to leave a review, well, nobody has made any negative comments. Okendo don't bother me like Yotpo did.

I'd like to integrate with Klaviyo but I am. Not at the stage that I can afford the power plan.

Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products.

Okendo screenshot: Okendo Reviews allows brands to capture product ratings, photos, and videos directly on-site, with customizable display options and moderation tools to manage authenticity and compliance.

Okendo screenshot: Okendo Loyalty provides customizable earning and redemption rules for purchases, reviews, referrals, and social actions. Brands can create unlimited tiers, set points expiry, and configure program design to align with their brand.

Okendo screenshot: Okendo Referrals enables brands to launch referral programs that trigger after purchase, survey, or review. Configurable rewards and automated workflows make it simple to acquire new customers through advocacy.

Influitive vs Okendo Comparison (2026)

Influitive

Okendo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives