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Review management software for businesses using Shopify
Okendo Pricing, Features, Reviews and Alternatives
Okendo product overview
What is Okendo?
Okendo is a review management software designed to help businesses using Shopify handle user-generated content (UGC), post customer reviews on websites or social media platforms, and collect actionable data about products to streamline decision-making processes for shoppers. Organizations can showcase review metadata with product page links to improve overall click-through rates (CTRs) and ranking across search results.
Typical customers
Platforms supported
Support options
Training options
Okendo pricing information
Value for money
4.6
/5
148
Starting from
29
Per month
Other
Pricing options
Value for money contenders
Okendo features
Functionality
4.6
/5
148
Total features
26
3 categories
Most valued features by users
Functionality contenders
Okendo users reviews
Overall Rating
4.9
/5
148
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.28/10
134
10
3
0
1
Andy H.
Overall rating contenders
Cleo V.
Director of eCommerce
Retail, 11-50 employees
Review source
Transcript
Cleo S.: I'm Cleo. I am Director of E-Commerce and Digital Marketing at a woman's wear company, and I...
Josh S.
Verified reviewer
Sporting Goods, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Service is top notch, integration is awesome, can't say enough good things!
It's a greatly automated email management tool that integrates with other platforms too.
I wish I could schedule reviews to be posted to social media accounts.
Julie P.
Apparel & Fashion, 501-1,000 employees
Used daily for 1-2 years
Review source
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We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance. It just works
Okendo was easy to install on our website & add to our Google Shopping feed. Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products. Love that set-up wasn't complicated - it just works
Okendo just added reporting, a feature we appreciate now, but wasn't available when we launched. We'd love if Okendo would incorporate directly with Freshdesk - our customer service app
Marc S.
Retail, 51-200 employees
Used daily for 6-12 months
Review source
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Ease of use and automatic review push feature.
limited features, can not connect reviews to google.
Juliette P.
Apparel & Fashion, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
Having qualitative reviews helps a lot to reassure our new customers since we are a young brand ! Okendo is the best app to do so.
Okendo was very easy to implement, and the Okendo team was super friendly and helped set up the reviews the way we wanted to. We were able to customize very much the reviews, and the team understood perfectly what we wanted from the start. The commercial offer was very good and the value for money is great. I also like the fact that you can group products to maximize the number of reviews under one item. For me it is the best app for reviews !
There are not many things that I don't like, maybe it would be nice to be able to customize a little bit more the emails but that is it !
Elisabeth d.
Apparel & Fashion, 51-200 employees
Used daily for 2+ years
Review source
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Overall very happy with Okendo.
I love how easy it was to implement, love the plethora of questions we can ask our customers to get super indepth reviews. I love the image upload option for customers. And I ESPECIALLY love that the price isn't based on how many reviews we get - we switched from Yotpo because we were getting punished for increased order volume.
I wish we were able to break down the reviews in an easily digestible report for our design team. As is, they have to really drill down into the app to see reviews. Wish there was an ability to toggle reporting options with images, SKU's, etc. so that I could present to our team.
Okendo FAQs and common questions
Q. What type of pricing plans does Okendo offer?
Okendo has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Okendo?
Okendo has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Okendo support?
Okendo supports the following languages:
English
Q. Does Okendo offer an API?
Yes, Okendo has an API available for use.
Q. What other apps does Okendo integrate with?
Okendo integrates with the following applications:
PageFly, Shopify Plus, Google Analytics 360, Smile.io, AfterShip, Shogun, Refersion, Afterpay, Signifyd, ShipBob, Nosto, CartHook, Searchspring, Bazaarvoice, Friendbuy, Klaviyo, LoyaltyLion, Google Ads, Meta for Business, Justuno, Gorgias, Omnisend, Linnworks, Shopify, Zendesk
Q. What level of support does Okendo offer?
Okendo offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support
Common Okendo comparisons
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