Influitive AdvocateHub Pricing, Features, Reviews & Comparison of Alternatives

Influitive AdvocateHub Reviews

Influitive AdvocateHub

Advocate Marketing Experts

4.75/5 (154 reviews)
2,860     8,631

We have a powerful vision for the future of B2B marketing in which a disciplined and well-coordinated army of advocates systematically support your campaigns, refer leads, drive sales and influence your product strategy. The future belongs to companies that cultivate and mobilize their advocates, but our customers are delivering on that vision today with amazing advocate marketing programs.

Influitive’s AdvocateHub web portal and mobile app allow marketers to capture customer enthusiasm and turbo-charge marketing & sales strategy.

Advocatehub enables marketers to build advocate communities and invite customers, partners and employees into it to complete “challenges” like referrals, product reviews and more. As advocates complete challenges, they automatically earn points, badges, and levels that can be used for a variety of perks and privileges.

What Influitive’s customers say about AdvocateHub:

“We are seeing great results with Influitive to the tune of $3 million in influenced pipeline.”
— Meagen Eisenberg, VP of Customer Marketing, Docusign

“We’ve increased customer referrals 1000x, built a robust feedback program and are able to match prospects with great references--all thanks to Influitive.”
— Bo Bandy, Marketing Communications Manager, ReadyTalk



influitive.com

Influitive AdvocateHub Reviews (154)

Most positive review

 I love it!

I'm a new user of the platform (I inherited it from someone who left). I didn't "get it" before but now I really see the value of having such close interaction with our advocates. It's another point of contact for us to create a real relationship with our customers and be able to nurture that ...

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Reviewed 3rd of March by Michelle Young

Most critical review

 Without Rewards, Influitive is a Good Community Platform

The rewards do not always generate genuine responses from customers and it's hard to correlate value between the money you're spending and the feedback and participating you're getting from customers. We use Influitive as our main customer hub to share information, news, content, events, product ...

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Reviewed 21st of September, 2016 by Marketing Programs Manager

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Influitive AdvocateHub Screenshots (9)

Influitive AdvocateHub screenshot: Cultivate product reviews and testimonials on external sites through AdvocateHubInfluitive AdvocateHub screenshot: Embed AdvocateHub webforms anywhereInfluitive AdvocateHub screenshot: Encourage customer referrals though AdvocateHubInfluitive AdvocateHub screenshot: Gather product feedback through AdvocateHubInfluitive AdvocateHub screenshot: Mitel using AdvocateHubInfluitive AdvocateHub screenshot: The advocate portal in AdvocateHubInfluitive AdvocateHub screenshot: Track your advocate activities in AdvocateHubInfluitive AdvocateHub screenshot: Use AdvocateHub to encourage content sharingInfluitive AdvocateHub screenshot: Use AdvocateHub to promote events

Security and privacy

Encryption

No
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

No
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Large Enterprises, Mid Size Business, Non Profits
Devices Supported
Android, iPhone-iPad, iPhone, Web-based
Supported Countries
Australia, Canada, Europe, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Influitive AdvocateHub Pricing

Starting from: $2000.00/month
Pricing model: Subscription

Pricing is determined based on the feature set you need available to run your advocacy community. Talk with an Advocacy specialist to learn more.

Competitors Pricing

Dynamic Signal

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Bazaarvoice Express

Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited Influitive AdvocateHub also visited

Key Features of Influitive AdvocateHub

  • Sales Reference Automation
  • Referrals Management
  • Social Network Integration
  • CRM Integration
  • Challenge Editor
  • Points, Badges, & Levels
  • Gamification & Leaderboards
  • Messaging & Feedback
  • Rewards Catalog
  • Automated Reward Fulfillment
  • Perks Management
  • Segmentation
  • Multi-channel
  • Custom Branding
  • Data Export
  • Open API
  • Mobile & Web Presence

Benefits

Powerful B2B software that allows you to easily discover and mobilize your advocates, helping you drive referrals, testimonials, marketing buzz, product feedback, all leading to improved customer satisfaction and shortened sales cycles.

Leveraged by over 130 of the fastest growing B2B companies, including LinkedIn, Oracle, and Forrester Research, we compliment our software offering with first class customer support to ensure your success.

Benefits of Advocate Marketing:
• Better Brand Recognition & Reputation
• More Leads & Higher Conversion Rates
• Deeper Engagement
• Viral Growth & Accelerated Sales
• Meaningful Feedback & Easier Content Generation

As the attention of buyers continues to shift away from traditional advertising and towards peer influence, mobilizing an army of advocates should be a focus of every great marketing plan.

Alternatives to Influitive AdvocateHub

Videos

Shannon Zaher

Verified Reviewer

Influitive is your work horse for customer advocacy

11/03/2017

Pros

The best part of the Influitive Advocate Hub is all the support you get! Amazing ideas, phenomenal tech support and the on-boarding and ongoing success team who are committed to helping you reach your goals...it's the total package. Of course, the product provides all the flexibility and power to adapt to your specific audience, goals and style. I have learned so much about customer advocacy in the last 6 months...it's phenomenal!

Cons

My least favorite part is that you need some of the higher end features to run campaigns efficiently. You can still do it, but it takes a bit more planning and some manual tracking.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Michelle Young

Verified Reviewer

I love it!

03/03/2017

I'm a new user of the platform (I inherited it from someone who left). I didn't "get it" before but now I really see the value of having such close interaction with our advocates. It's another point of contact for us to create a real relationship with our customers and be able to nurture that relationship every day. Not just when there's a problem.

Pros

Easy to use. Their support is spot on (The support Staff is on top of things and always there when I need him). They offer a coach who helps you along. He is fantastic. You really feel like Influitive is there for you and their number one goal is to have you succeed.

Cons

I don't have any cons at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Influitive AdvocateHub

Get it. It's a great tool to interact with your customers and get to know them on a personal level.

Source: GetApp
Helpful?   Yes   No
Read more
Ray Lau

Build real relationships with your best customers

02/02/2017

Influitive make building real relationships with your best customers easy. By gamifying the experience, customers provide reviews, referrals, and references for your company in a way that is engaging and rewarding for them, and you get the benefit of all those activities for your company. The sky is the limit with what your customers can do for you and Influitive makes it easy to do.

Pros

Ease of use, integrations with other software in the martech stack (Salesforce, Marketo), fantastic support, great onboarding experience, and customer success.

Cons

It is a pricey investment, but worthwhile.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Influitive AdvocateHub

You are not only purchasing software but a team that will equip you to succeed from onboarding to customer success to support.

Source: Capterra
Helpful?   Yes   No
Read more
Joey  Dupont

An Awesome Marketing Tool!

31/01/2017

So far, I've been working with the Influitive platform for 8 months and it's great! Plus, the team is constantly helping us to get better and better results. Would totally recommend it!

Pros

Greatly improve the engagement rate or your users/customers.

Cons

Some functionalities are missing but it doesn't really impact the experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Max von Ohlen

Great product to get advocate marketing formalized and rolling!

30/01/2017

Influitive was a vast improvement over running a fully manual customer advocacy program. Great customer support/Influitive coach and lots of tracking to show metrics and goals across a range of categories (reviews, social shares, referrals, etc.)

Pros

Ease of Use, functionality and personalized coaching

Cons

None really

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Influitive AdvocateHub

Make sure you have allotted enough time to run thisprogram otherwise you will not see results

Source: Capterra
Helpful?   Yes   No
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Eileen Quinn

Verified Reviewer

Great tool to connect with Customers

30/01/2017

We worked with our client and evaluated several platforms and chose Influitive. We used Influitive to create a customer advocacy program for a hardware and software company that sells B2B. Our top need was to support the field organization with references and secondarily to "rise above the clutter" of other vendors.

Pros

Our customers love the program we set up. We had a core group of loyal and supportive customers, but the program has enabled us to nearly triple the pool of supporters. The nature of the challenges enables customers to do as much or as little as they want, but the engagement is much higher than I expected. The integration with Salesforce is great (though I would recommend cleaning up Salesforce as much as possible before you launch), reporting is robust and easily customizable.

Cons

The Discussions area has a lot of potentials, but it functions more as a "bolted-on" product versus a nicely integrated feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Influitive AdvocateHub

Plan, plan, plan. Think about how you want to build the advocate profile so you start with good data, thing long term about engagement, and involve as many parts of the organization as possible.

Source: GetApp
Helpful?   Yes   No
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ryan quackenbush

Customer support is unparalleled

30/01/2017

My experience is somewhat unique in the advocacy world. I needed a number of highly technical, personalized innovations in order to meet the needs of a new initiative. The representatives at Influitive worked with me almost from day one to design, build and implement these integrations, meeting as often as we needed. They went to bat for me regularly, and both my personal and company's success is a direct result of their help.

Pros

Mostly ease of use. Customer service. Ability to be creative.

Cons

Can be slightly tedious.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Influitive AdvocateHub

Don't be afraid to take wrong steps, but read as much documentation as possible (Influitive has a TON of content available to help)

Source: Capterra
Helpful?   Yes   No
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Jennifer Skogen

Verified Reviewer

Good Clean Fun

25/01/2017

I absolutely love Influitive's Advocate Hub. It makes obtaining customer case studies, testimonials, reviews and feedback so seamlessly simple! It's a fun, engaging platform that allows us to build rapport with our most influential customers. We have seen a significant amount of improvement in content and quotes than we can so easily pull.

Pros

Easy to use both on the back end and customer facing. Great coaches and support for anytime you have questions. Ability to create SubGroups - huge for a Regional Marketing Strategy standpoint.

Cons

Sometimes the sequence of building out challenges and their stages can be challenging, it takes some strategy surrounding each one. Also, I wish there were more opportunities for other users from similar backgrounds to share their experiences and best practices. For example, I work in ed tech, I wish I had an opportunity to connect with other ed tech users within Influitive as part of the best practices of onboarding.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
Marketing Associate (Information Technology and Services company, 51-200 employees)
Verified Reviewer

Great tool for advocate marketing!

25/01/2017

This product was a great step up from using a manual advocate marketing tool and allowed my team to create a hub for some of our best customers to get involved in a number of ways to spread brand awareness and drive traffic to our business.

Pros

Really great having an individual coach who is here to help me help my hub succeed - never once have felt pressured by an upsell and it seems as though everyone I talk to with a question or concern has been attentive and responsive.

Cons

Could be more integrations, especially with social media (LinkedIn, Twitter, and Facebook)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Influitive AdvocateHub

Great way to start if you're a smaller company looking to get into advocate marketing. It does require a substantial amount of time and you need to know your customers to determine who to invite and get on board.

Source: GetApp
Helpful?   Yes   No
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Clay McCullough

We love Influitive!

23/01/2017

We've used Influitive for over a year now and absolutely love it! It allows us to interact with our customers in a new and innovative way on a regular basis. As we continue to grow our customer base, we've seen how impactful our Hub has been in creating excited and engaged brand advocates. We couldn't have had the success we're having now without the help of Influitive!

Pros

Ease of use, Great customer support, The ability to think outside of the box and be creative

Cons

Can be a little pricey, but still worth it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more

Who is Influitive AdvocateHub For?