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Influitive

4.7
(245)

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Customer-Powered Growth

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(23)

Influitive Pricing, Features, Reviews and Alternatives

Influitive FAQs

Q. What type of pricing plans does Influitive offer?

Influitive has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Influitive?

Influitive has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Influitive support?

Influitive supports the following languages:
Chinese (Simplified), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

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Q. Does Influitive support mobile devices?

Influitive supports the following devices:
Android, iPad, iPhone

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Q. Does Influitive offer an API?

Yes, Influitive has an API available for use.

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Q. What other apps does Influitive integrate with?

Influitive integrates with the following applications:
Tray.io, Khoros Marketing, HubSpot Marketing Hub, Salesforce Marketing Cloud, Tango, GoodData, Zapier, Segment, Gainsight PX, Twitter, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Domo, LinkedIn for Business, Meta for Business, Skilljar Customer Education, Gainsight CS, Marketo Engage, Docebo, Hootsuite, Oracle Eloqua

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Q. What level of support does Influitive offer?

Influitive offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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Influitive product overview

What is Influitive?

Influitive allows you to build a community and invite your customers to complete missions, referrals, product reviews, social media posts, and participate in a modern forum with ideation, Q&A, voting and more! As they engage with personalized content, targeted at individuals or groups, they build a stronger relationship with your business and each other, while getting rewarded for their time. You’ll be able to easily visualize and report on the ROI of all engagement in your community.

Key benefits of using Influitive

-Drive new leads and higher conversion rates from your advocates’ referrals with referral automation and sales reference management
-Accelerate sales cycles by surrounding prospects with social proof and easily providing reference calls
-Deepen customer engagement and build 1:1 relationships, ultimately increasing customer retention
-Integrate with your CRM, marketing automation and other apps to facilitate every step of the customer journey
-Get quotes and testimonials to easily drive more user-generated content
-Generate brand awareness and increase sales through word of mouth marketing
-Segment and target individual advocates and groups to provide a personalized experience to every user
-Create a community through discussion boards and advocate-to-advocate messaging
-Receive meaningful product feedback and increase your pool of beta testers by leveraging the wisdom of the crowd
-Report on the impact of your efforts using advanced analytics and unique ROI tracking

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

In Person
Documentation
Live Online
Webinars
Videos

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Influitive pricing information

Value for money

4.5

/5

245

Starting from

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Pricing options

Free plan
Subscription
Free trial
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Influitive features

Functionality

4.5

/5

245

Total features

133

11 categories

Most valued features by users

Reporting/Analytics
Campaign Management
Activity Dashboard
API
Reporting & Statistics
Third Party Integrations
Data Import/Export
Customizable Templates

Functionality contenders

Influitive users reviews

Overall Rating

4.7

/5

245

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

177

63

4

1

0

Pros
My advocates love the platform, it's simple but powerful and has many great features such as templated challenge creation, social media linkage, and easy management of advocates.
Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.
Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.
Cons
It's hard to identify any downside to working with Influitive or going with AdvocateHub.
Some of the functionality on the administrative side is frustrating, especially on the reporting side.
I have two major pain points with Influitive. I don't like how the overall discussion area experience.

Overall rating contenders

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Rick B.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Advocate Marketing is a MUST!

Reviewed 7 years ago

For those of you that have not become passionate about Advocate Marketing - you need to get on board now. And, for those of you that have not chosen an Advocate Marketing partner - you absolutely need to connect with Influitive. I've been working with the AdvocateHub now for about 6 months now, and we've already seen some amazing results. Customers are engaging with challenges, we are getting testimonials from customers on software review sites like G2 crowd, they are engaging with us in Discussion forums, sharing our content via social networks, etc. Not only is the product great, but the team is really spectacular. Don't wait, contact them now!

Pros

Very easy to create challenges that engage advocates. the concept of gaming that is embedded in everything is highly addictive and just draws you into doing more and more.

Cons

it would be nice to have better capabilities that let advocates find other advocates with similar questions, similar interests, etc. I know they are working on a new messaging feature that is supposed to be out in the next few months. hopefully, this will be a big step forward in allowing advocates to easily connect with other advocates.

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Genevieve G.

Computer Software, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great Engagement Tool

Reviewed 8 years ago

We've been using Influitive for a few years now, and I started using it as an admin over a year ago. I didn't go through any hands-on training as the previous admin had already left our company when I joined, and I was able to learn the tool on my own fairly quickly. I leveraged not only the articles in their Community, but also asked lots of questions to our customer success manager and support team. They're always very responsive and helpful, whether it's a strategic initiative or a technical question.

Pros

The gamification piece is really stellar. Our customers are not always the most active on social media or other forums outside their industry, but our advocates have been consistently engaged with our advocate hub and it is continuing to grow in size and engagement. We use it as an additional marketing channel and work closely with our customer success organization to come up with not only educational challenges that will help with user adoption, but also for special programs like getting more reviews on our affiliate sites, creating awareness around our events via Experiences, and for industry thought leadership.

Cons

My only wish would be that there was better segmentation functionality in regards to finding very specific customers in the hub for the purpose of a marketing or sales reference. For instance, we would love to have more customizeable info captured on the advocate's profile so that we could target very specific use cases to align with our different marketing and sales needs. Today we would need to create a survey with the data we'd like to collect, and then from those responses, create filters and groups to target for individual challenges. That means we won't necessarily have this info automatically for all our advocates, just the ones who respond to the survey. It would be great to pull in more data like this automatically from our Salesforce instance.

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Mike L.

Publishing, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for deploying customer surveys and contests

Reviewed 4 years ago
Pros

Simple and easy to use. Runs on multiple platforms (laptop, iPhone, iPad).

Cons

Allows only portrait mode display (vs. landscape) on mobile devices. User interface needs to be updated/modernized. Sometimes screen/display doesn't display correctly on iPad.

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Cara W.

Human Resources, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great customer advocacy tool!

Reviewed 3 months ago
Pros

We implemented this tool during COVID-19 and it was instrumental in creating a virtual community. We look forward to getting use out of it as our world continues to trend towards remote jobs.

Cons

It can be a little clunky sometimes just creating easy challenges. It seems like it's a bug that comes and goes

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Ron v.

Computer Software, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for marketing, great for users

Reviewed 2 years ago

I am a user (advocate) of 2 Influitive campaigns, 2 different companies and products. I use both the website and the mobile app to earn points by spreading my thoughts about both products. I don't have to be negative though, because I truely like both products a lot. What a better way than to spread my positivity and earn a buck with it ?

Pros

Companies can use Influitive to marketing their products and build a community of loyal users. Those loyal users are good advocates for the companies, because they use their own social media channels to tell about the products.

Cons

Honestly I haven't found anything negative about the use of Influitive. Both the website and the mobile app work well.

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