App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
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B2Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
B2Chat Multiagent & MultiChannel
B2Chat Alternatives & Competitors (2026)
Top 9 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.5
Value for money
Starting price
0.2
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.3
Value for money
Starting price
0.3
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.3
Value for money
Starting price
0.3
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
0.3
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
0.5
Value for money
Starting price
0.1
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
0.2
Value for money
Starting price
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Hightouch
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ETL tool for syncing data to any SaaS platform using SQL
0.3
Value for money
No pricing info
Starting price
0.4
Functionality
Match & Merge
5/5
Data Quality Control
5/5
Data Extraction
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.4
Value for money
Starting price
0.5
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool
0.1
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
0.2
Value for money
Starting price
0.1
Functionality
Time Off Requests
5/5
Online Booking
5/5
Mobile App
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
0.3
Value for money
Starting price
0.3
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Visual collaboration tool for shared project perspectives
0.1
Value for money
Starting price
0.3
Functionality
Data Synchronization
5/5
Forms Automation
5/5
Campaign Planning
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Develop enterprise & customer-facing apps
0.7
Value for money
Starting price
0.2
Functionality
Database Support
5/5
User Interface
5/5
Iteration Management
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, self-serve product analytics.
0.5
Value for money
Starting price
0.2
Functionality
User Interaction Tracking
5/5
Customer Journey Mapping
5/5
Activity Dashboard
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.1
Value for money
Starting price
0.2
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.3
Value for money
Starting price
0.2
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.2
Value for money
Starting price
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing platform for collecting and showcasing reviews
0.7
Value for money
Starting price
0.2
Functionality
Content Management
5/5
Visual Analytics
5/5
Trend Analysis
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online meeting software with HD video conferencing
0.4
Value for money
Starting price
0.2
Functionality
Multi-User Collaboration
5/5
Survey/Poll Management
5/5
Video Call Recording
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
0.9
Value for money
Starting price
0.7
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Multi-Channel Communication
5/5
Live Chat
5/5
Transfers/Routing
4/5