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B2Chat Logo

B2Chat Multiagent & MultiChannel

Last updated: March 2026

B2Chat Alternatives & Competitors (2026)

Top 10 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
B2Chat
4.7

Value for money

4.7
15
per user/per month

Starting price

90
/per month
4.6

Functionality

4.6

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Automated Responses

N/A

Autoresponders

N/A

Campaign Management

N/A

Zoho SalesIQ logo

Discover the future of customer engagement

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logo
Zoho SalesIQ
logo
B2Chat

0.3

4.4

Value for money

4.7
10
per user/per month

Starting price

90
/per month

0.3

4.3

Functionality

4.6

Access Controls/Permissions

5/5

Activity Tracking

4.3/5

Alerts/Notifications

4.2/5

Top Features

AI/Machine Learning

N/A

Chatbot

N/A

Chat/Messaging

N/A

Birdeye logo

AI-based webchat assistant for business conversations

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logo
Birdeye
logo
B2Chat

0.2

4.5

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

90
/per month
4.6

Functionality

4.6

AI/Machine Learning

5/5

AI Writing Assistant

5/5

Activity Dashboard

4.7/5

Top Features

Activity Tracking

N/A

Automated Responses

N/A

Autoresponders

N/A

Freshchat logo

Live Chat software for modern messaging

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logo
Freshchat
logo
B2Chat

0.7

4.0

Value for money

4.7
69
per user/per month

Starting price

90
/per month

0.6

4.0

Functionality

4.6

API

5/5

Automated Routing

5/5

AI/Machine Learning

4.5/5

Top Features

Access Controls/Permissions

N/A

Activity Tracking

N/A

Campaign Management

N/A

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
B2Chat

0.2

4.5

Value for money

4.7
24.17
flat rate/per month

Starting price

90
/per month
4.6

Functionality

4.6

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Automated Responses

N/A

Autoresponders

N/A

Campaign Management

N/A

Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

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logo
Smartsupp
logo
B2Chat

0.3

4.4

Value for money

4.7
17
flat rate/per month

Starting price

90
/per month

0.2

4.4

Functionality

4.6

Alerts/Escalation

5/5

Alerts/Notifications

5/5

Automated Routing

5/5

Top Features

Access Controls/Permissions

N/A

Autoresponders

N/A

Campaign Management

N/A

inconnect logo

Make Contact. Do Business.

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logo
inconnect
logo
B2Chat

0.6

4.1

Value for money

4.7
1
flat rate/per month

Starting price

90
/per month

0.3

4.3

Functionality

4.6

Alerts/Escalation

4.2/5

A/B Testing

N/A

Ad hoc Query

N/A

Top Features

API

N/A

Automated Responses

N/A

Autoresponders

N/A

Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

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logo
Tiledesk
logo
B2Chat

0.1

4.6

Value for money

4.7
49
per feature/per month

Starting price

90
/per month

0.2

4.4

Functionality

4.6

Access Controls/Permissions

5/5

Activity Tracking

4.7/5

AI/Machine Learning

4.6/5

Top Features

Autoresponders

N/A

Campaign Management

N/A

Chatbot

N/A

Text logo

AI-powered support platform for unified service

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logo
Text
logo
B2Chat

0.1

4.6

Value for money

4.7
19
per user/per month

Starting price

90
/per month

0.2

4.8

Functionality

4.6

AI Copilot

5/5

Alerts/Escalation

5/5

A/B Testing

N/A

Top Features

Automated Responses

N/A

Autoresponders

N/A

Campaign Management

N/A

Serviceform logo

AI-powered conversations for better website conversions

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logo
Serviceform
logo
B2Chat

0.2

4.5

Value for money

4.7
9
per feature/per month

Starting price

90
/per month

0.1

4.5

Functionality

4.6

Activity Tracking

5/5

AI/Machine Learning

5/5

Automated Responses

4.6/5

Top Features

Access Controls/Permissions

N/A

API

N/A

Autoresponders

N/A

Velaro logo

Driving business success through every conversation.

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logo
Velaro
logo
B2Chat

0.7

4.0

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

90
/per month

0.3

4.3

Functionality

4.6

A/B Testing

N/A

AI Copilot

N/A

AI Summarization

N/A

Top Features

Access Controls/Permissions

N/A

Automated Responses

N/A

Autoresponders

N/A

SmatBot  logo

Chatbot Building Platform

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logo
SmatBot
logo
B2Chat

0.3

4.4

Value for money

4.7
19
per feature/per month

Starting price

90
/per month

0.2

4.4

Functionality

4.6

Alerts/Notifications

5/5

Automated Routing

5/5

Automated Responses

4.5/5

Top Features

Access Controls/Permissions

N/A

Activity Dashboard

N/A

Activity Tracking

N/A

Lime Connect logo

Live chat and customer messaging for businesses of all sizes

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logo
Lime Connect
logo
B2Chat

0.4

4.3

Value for money

4.7
100
flat rate/per month

Starting price

90
/per month

0.1

4.5

Functionality

4.6

Activity Dashboard

5/5

AI Copilot

5/5

Autoresponders

5/5

Top Features

Access Controls/Permissions

N/A

Automated Responses

N/A

Campaign Management

N/A

Moveo.AI logo

Power the Toughest Conversations

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logo
Moveo.AI
logo
B2Chat

0.3

5.0

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

90
/per month

0.4

5.0

Functionality

4.6

AI/Machine Learning

5/5

Automated Responses

5/5

AI-assisted Development

N/A

Top Features

Activity Tracking

N/A

Campaign Management

N/A

Chatbot

N/A

Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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logo
Quiq
logo
B2Chat

0.2

4.5

Value for money

4.7
6000
per feature/per month

Starting price

90
/per month

0.3

4.3

Functionality

4.6

2-Way Messaging

N/A

A/B Testing

N/A

Agent Interface

N/A

Top Features

Access Controls/Permissions

N/A

Automated Responses

N/A

Autoresponders

N/A

Verloop logo

Conversational AI Platform for Automated Customer Support

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logo
Verloop
logo
B2Chat

0.1

4.6

Value for money

4.7
Empty state illustration for "No pricing info"

No pricing info

Starting price

90
/per month

0.2

4.4

Functionality

4.6

AI Copilot

N/A

Alerts/Escalation

N/A

Alerts/Notifications

N/A

Top Features

Access Controls/Permissions

N/A

Activity Tracking

N/A

Campaign Management

N/A

Pipedrive logo

Cloud-based CRM solution for salespeople

learn more
logo
Pipedrive
logo
B2Chat

0.3

4.4

Value for money

4.7
19
per user/per month

Starting price

90
/per month

0.3

4.3

Functionality

4.6

Activity Tracking

4.8/5

Access Controls/Permissions

4.3/5

Alerts/Notifications

4.3/5

Top Features

Automated Responses

N/A

Autoresponders

N/A

Campaign Management

N/A

Sprinklr logo

Social media management, analytics & strategy planning.

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logo
Sprinklr
logo
B2Chat

0.8

3.9

Value for money

4.7
249
per user/per month

Starting price

90
/per month

0.3

4.3

Functionality

4.6

Activity Tracking

4/5

Advocate Management

4/5

A/B Testing

N/A

Top Features

API

N/A

Automated Responses

N/A

Autoresponders

N/A

Rocket.Chat logo

The Leading Enterprise Communication Hub

learn more
logo
Rocket.Chat
logo
B2Chat

0.3

4.4

Value for money

4.7
4
per user/per month

Starting price

90
/per month

0.4

4.2

Functionality

4.6

Canned Responses

5/5

Access Controls/Permissions

4.8/5

Alerts/Notifications

4.6/5

Top Features

Activity Tracking

N/A

AI/Machine Learning

N/A

Campaign Management

N/A

BotPenguin logo

AI agent builder to automate sales, support, & engagement.

learn more
logo
BotPenguin
logo
B2Chat

0.2

4.5

Value for money

4.7
15
per user/per month

Starting price

90
/per month

0.2

4.8

Functionality

4.6

A/B Testing

N/A

AI Copilot

N/A

Alerts/Escalation

N/A

Top Features

Automated Responses

N/A

Autoresponders

N/A

Campaign Management

N/A