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B2Chat Logo

B2Chat Multiagent & MultiChannel

Table of Contents

B2Chat - 2025 Pricing, Features, Reviews & Alternatives

What is B2Chat?

B2Chat is a Web App Platform designed to enable companies to unify their instant messaging channels including WhatsApp, Facebook Messenger, Instagram, Telegram, and LiveChat, and respond to their customers simultaneously with the amount of agents needed.

More than 700 clients in Latin America already already use B2Chat to manage their instant messaging. A platform that allows large, medium and small companies to increase sells and improve their customer service through digital channels.

Benefits of using B2Chat

Its main features include mass message delivery, routing by departments, FAQs automatization bots, tags, real time analysis for administrators and advanced reports.

Starting from

90

Per month

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B2Chat's key features

Most critical features, based on insights from B2Chat users:

Transfers/Routing
Multi-Channel Communication
Live Chat

All B2Chat features

Features rating:

Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI/Machine Learning
API
Automated Responses
Autoresponders
Campaign Management
Chat Transcript
Chat/Messaging
Chatbot
Communication Management
Contact Management
Customer Database
Customer History
Customer Service Analytics
Customizable Branding
Customizable Fields
Event Triggered Actions
Lead Capture
Lead Management
Multi-Channel Marketing
One-to-One Messaging
Real-Time Analytics
Real-time Consumer-facing Chat
Real-time Conversations
Real-Time Monitoring
Real-Time Reporting
Reporting & Statistics
Reporting/Analytics
Search/Filter
Sentiment Analysis
Social Media Integration
Tagging
Third-Party Integrations
Visual Analytics

B2Chat awards

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B2Chat pricing

Value for money rating:

Starting from

90

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

B2Chat integrations (5)

B2Chat support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
Phone Support

Training options

Webinars
Documentation
Live Online
Videos

B2Chat reviews

Overall rating

4.8

/5

39

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.15/10
Rating distribution

5

4

3

2

1

31

8

0

0

0

B2Chat FAQs

Q. What type of pricing plans does B2Chat offer?

B2Chat has the following pricing plans:
Starting from: $90.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of B2Chat?

B2Chat has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does B2Chat support?

B2Chat supports the following languages:
English, Spanish


Q. Does B2Chat support mobile devices?

B2Chat supports the following devices:
Android, iPhone


Q. Does B2Chat offer an API?

Yes, B2Chat has an API available for use.


Q. What other apps does B2Chat integrate with?

B2Chat integrates with the following applications:
Telegram, Zapier, Instagram, HubSpot CRM, Shopify


Q. What level of support does B2Chat offer?

B2Chat offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support

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