App comparison
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B2Chat
5
31
4
8
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
B2Chat Multiagent & MultiChannel
Last updated: September 2026
B2Chat Alternatives & Competitors (2026)
Top 7 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.1
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
AI
N/A
Automated Responses
N/A
Autoresponders
N/A
Birdeye
Cloud-based agentic marketing for multi-location brands
0.2
Value for money
No pricing info
Starting price
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
2-Way Messaging
4/5
Top Features
AI
N/A
AI/Machine Learning
N/A
Analytics
N/A
Text
AI-powered support that turns every chat into revenue.
0.3
Value for money
Starting price
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
AI
N/A
Analytics
N/A
Automated Responses
N/A
0.3
Value for money
Starting price
0.3
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
AI
N/A
Analytics
N/A
Automated Responses
N/A
0.2
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
AI
N/A
Analytics
N/A
API
N/A
0.6
Value for money
Starting price
0.3
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Appointment Management
4.3/5
Top Features
Access Controls/Permissions
N/A
AI
N/A
AI/Machine Learning
N/A
0.2
Value for money
Starting price
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Analytics
N/A
API
N/A
Automated Responses
N/A
0.3
Value for money
Starting price
0.2
Functionality
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Automated Routing
5/5
Top Features
Access Controls/Permissions
N/A
AI
N/A
Analytics
N/A
0.1
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
AI
N/A
Analytics
N/A
Autoresponders
N/A
0.1
Value for money
Starting price
Functionality
API
5/5
Alerts/Escalation
4.3/5
Access Controls/Permissions
3.8/5
Top Features
Activity Dashboard
N/A
AI
N/A
AI/Machine Learning
N/A
0.5
Value for money
Starting price
0.5
Functionality
Canned Responses
4.5/5
API
4.3/5
AI/Machine Learning
4.2/5
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
AI
N/A
0.3
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.3/5
Alerts/Notifications
4.2/5
Top Features
AI
N/A
AI/Machine Learning
N/A
Analytics
N/A
0.3
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
5/5
Automated Routing
5/5
Automated Responses
4.5/5
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
0.1
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
Autoresponders
4/5
Top Features
AI
N/A
AI/Machine Learning
N/A
Analytics
N/A
0.2
Value for money
Starting price
0.3
Functionality
2-Way Messaging
N/A
A/B Testing
N/A
Agent Interface
N/A
Top Features
Access Controls/Permissions
N/A
AI
N/A
Analytics
N/A
0.2
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
5/5
Automated Responses
4.6/5
Top Features
Access Controls/Permissions
N/A
AI
N/A
Analytics
N/A
0.6
Value for money
Starting price
0.3
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Ad hoc Query
N/A
Top Features
AI
N/A
Analytics
N/A
API
N/A
0.2
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Catalog Management
5/5
Collaboration Tools
5/5
Top Features
Activity Tracking
N/A
AI
N/A
AI/Machine Learning
N/A
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
AI Copilot
N/A
Alerts/Escalation
N/A
Alerts/Notifications
N/A
Top Features
Access Controls/Permissions
N/A
Activity Tracking
N/A
AI
N/A
0.7
Value for money
No pricing info
Starting price
0.3
Functionality
A/B Testing
N/A
AI Copilot
N/A
AI Summarization
N/A
Top Features
Access Controls/Permissions
N/A
API
N/A
Automated Responses
N/A
