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Referral marketing platform with custom loyalty programs
Birdeye Referrals is a referral marketing solution, which enables businesses in home services, insurance, real estate, healthcare, legal, automotive, hospitality, and other industries to create and streamline loyalty programs, personalized emails, and reward strategies to improve overall revenue.
Typical customers
Platforms supported
Functionality
2.0
/5
1
Total features
4
1 categories
Functionality contenders
Overall Rating
4.0
/5
1
Positive reviews
100
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Overall rating contenders
phillip m.
Law Practice, 11-50 employees
Used daily for 1-2 years
Review source
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I tried Birdeye when it was launched and the concept was great, but the product support was garbage and they couldn't keep track of what they offered my firm for the pricepoint, it kept changing and was a source of frustration for me. offshore support personnel try to be friendly but are fairly useless when you need something done quickly and it takes too many unnecessary steps to get the right person don't he phone
Sleek design and good product to help get and manage reviews
Customer support is very poor and the company is unresponsive, pricing is quite high compared to the competition
Hi Phillip, apologies for the frustration. I would like to understand your experience more. We definitely pride ourselves on world-class customer service, so please reach out to me directly at ciera.saldona@birdeye.com so I can understand and fix the concerns you faced to make this situation better.
Q. Who are the typical users of Birdeye Referrals?
Birdeye Referrals has the following typical customers:
Freelancers, Small Business
Q. What languages does Birdeye Referrals support?
Birdeye Referrals supports the following languages:
English
Q. Does Birdeye Referrals offer an API?
No, Birdeye Referrals does not have an API available.