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Clio Logo

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Cloud-based legal practice management software

(29)

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Clio Pricing, Features, Reviews and Alternatives

Clio product overview

Price starts from

39

/user

Per month

What is Clio?

Ranked #1, Clio is the leading law practice management software trusted by over 150,000 lawyers and with the most 5-star reviews.

Key benefits of using Clio

Clio offers all you need to run a law practice from intake to invoice, with powerful features to manage cases, clients, documents, bills, appointments, time-tracking, reporting, and accounting.

- Manage every stage of the client journey and convert more prospects with Clio Grow, the CRM designed specifically for law firms.

- Get instant visibility into your firm's financial performance with firmwide and matter dashboards.

- Enable your clients to seamlessly pay legal bills online or in office with Clio Payments.

- Save yourself administrative time by using Clio to manage calendars, documents, tasks, bills, time entries, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
24/7 (Live rep)

Training options

Videos
Live Online
Webinars
In Person
Documentation

Clio pricing information

Value for money

4.6

/5

1.6K

Starting from

39

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Clio features

Functionality

4.5

/5

1.6K

Total features

114

17 categories

Most valued features by users

Activity Dashboard
Third-Party Integrations
Reporting/Analytics
API
Data Import/Export
Alerts/Notifications
Reporting & Statistics
Compliance Management

Clio users reviews

Overall Rating

4.7

/5

1.6K

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.22/10
Rating distribution

5

4

3

2

1

1.2K

296

48

16

26

Pros
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
Cons
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
FA
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Frank A.

Director

Legal Services, 1-10 employees

Review source

Overall Rating

Found the Software I’ve always wanted

Reviewed 3 years ago

Transcript

Frank: My name is Frank. I'm a paralegal and a law student looking to upgrade my license to a lawyer....

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Joshua S.

Attorney

Law Practice, 1-10 employees

Review source

Overall Rating

The best option for our firm

Reviewed 4 years ago

Transcript

Josh: My name is Josh, I'm a Founder of a Law Firm in the Legal Industry, and we rate Clio five stars...

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Stephen B.

Legal Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic Practice Management Solution

Reviewed 5 years ago
Pros

Clio's intuitive design is easy to use for anyone from the tech savy to the "how do I turn this thing on" person. They are constantly adding features and functionality to the software solution making the administrative side of practicing law much easier and less time consuming. Clio's support team is always quick to respond and is always friendly and helpful. The growing list of integrations is definite plus and gives us the ability to extend the already great functionality to the next level. And if you are into coding, you can always create a custom integration to suit your needs.

Cons

Really the only complaint I have about Clio is the reporting capabilities. While it has some great canned reports within the interface, there is no ability to customize reports to massage out information that would be useful to my practice. We make do, of course, but this has been my complaint for some time now. Last time I checked there was a pay integration that allowed for more robust reporting but adding yet another subscription isn't appealing when it would be relatively easy for Clio to add this capability to their platform.

TS
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Trish S.

Law Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A fantastic legal ops product!

Reviewed 7 months ago

I've had a great run with Clio. It's packed with features that make my legal work a lot smoother, especially with all the docketing and billing. Plus, their support team is very helpful. It's been a game changer for the firm!

Pros

Clio simplifies docketing, billing and keeping client files organized, offering streamlined processes and automation that significantly reduce administrative overhead.

Cons

My least favorite aspect of Clio is the separation between Clio Manage and Clio Grow. These platforms offer complementary features essential for client file management and intake processes, yet their division necessitates two separate subscriptions. This separation not only increases costs but also complicates what could be a more streamlined workflow.

LR
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Lee R.

Law Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I shouldn't have to call support every time I use a feature of the product.

Reviewed 7 years ago

Once started I was committed to use it until I have time to find a better alternative. Capterra.com was the primary tool I used to find Clio. I have concerns that the positive reviews are all fake.

Pros

Clio has the features I needed. I was fooled by the initial trial into thinking it would be a good fit for my firm. What use is a feature that is so complicated to find, use, and enable that I have to call support or Google how to make it work.

Cons

Nothing is intuitive, at first it seems like everything is going to work. Clio has all the features I wanted, or at least it seemed like it did. Once I used it for more than just the trial period, using it to manage my trust account, client billing, client communication, it just does not work. After using it for any length of time, the navigation gets tiresome and then frustrating. At every turn...

Vendor response

Hi Lee, First of all, I wanted to thank you for taking the time to share your honest feedback with us. Hearing from our less-than-satisfied customers helps us determine what the best course of action is when improving our product. I wanted to let you know that in a little over a month we'll be launching the first ground-up redesign of Clio in the 8 years since launch. The redesign will aim to...

TV
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Todd V.

Legal Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Long-time user whom,Ike’s the continued innovation

Reviewed 9 months ago

I am an unabashed Clio fan. I enjoy it and appreciate the continuing innovation and willingness to listen to users for their ideas and thoughts on features.

Pros

Clio’s ability to integrate key features internally - calendaring, invoicing, payment, and communications, along with allowing for third-party programs to work within the eco system make it a very easy to use 1 stop shop.

Cons

Sometimes some features are only available at the highest level of service, which while understandable can be hard on younger folks just starting out.

BB
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Bob B.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Clio works well for my law firm!

Reviewed 8 months ago

Very good overall experience. Will keep using it. We also use "Clio Grow" to assist with marketing and new client sign-ups.

Pros

User friendly, has good features, also accessible on phone app.

Cons

I don't know how to take full advantage of it.

Clio FAQs

Q. What type of pricing plans does Clio offer?

Clio has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Clio?

Clio has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Clio support?

Clio supports the following languages:
English


Q. Does Clio support mobile devices?

Clio supports the following devices:
Android, iPad, iPhone


Q. Does Clio offer an API?

Yes, Clio has an API available for use.


Q. What other apps does Clio integrate with?

Clio integrates with the following applications:
PayPal, RightSignature, Dropbox Business, Zapier, QuickBooks Online Advanced, Box, Microsoft 365, NetDocuments, InvoiceSherpa, QuickBooks Online, Xero, Chrometa


Q. What level of support does Clio offer?

Clio offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

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