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Clio
Cloud-based legal practice management software
(29)
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Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
1.6K
Starting from
39
/user
Per month
Value for money contenders
Functionality
4.5
/5
1.6K
Total features
114
17 categories
Functionality contenders
Overall Rating
4.7
/5
1.6K
Positive reviews
94
%
1.2K
296
48
16
26
Overall rating contenders
Frank A.
Director
Legal Services, 1-10 employees
Review source
Transcript
Frank: My name is Frank. I'm a paralegal and a law student looking to upgrade my license to a lawyer....
Joshua S.
Attorney
Law Practice, 1-10 employees
Review source
Transcript
Josh: My name is Josh, I'm a Founder of a Law Firm in the Legal Industry, and we rate Clio five stars...
Stephen B.
Legal Services, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Clio's intuitive design is easy to use for anyone from the tech savy to the "how do I turn this thing on" person. They are constantly adding features and functionality to the software solution making the administrative side of practicing law much easier and less time consuming. Clio's support team is always quick to respond and is always friendly and helpful. The growing list of integrations is definite plus and gives us the ability to extend the already great functionality to the next level. And if you are into coding, you can always create a custom integration to suit your needs.
Really the only complaint I have about Clio is the reporting capabilities. While it has some great canned reports within the interface, there is no ability to customize reports to massage out information that would be useful to my practice. We make do, of course, but this has been my complaint for some time now. Last time I checked there was a pay integration that allowed for more robust reporting but adding yet another subscription isn't appealing when it would be relatively easy for Clio to add this capability to their platform.
Trish S.
Law Practice, 1-10 employees
Used daily for 1-2 years
Review source
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I've had a great run with Clio. It's packed with features that make my legal work a lot smoother, especially with all the docketing and billing. Plus, their support team is very helpful. It's been a game changer for the firm!
Clio simplifies docketing, billing and keeping client files organized, offering streamlined processes and automation that significantly reduce administrative overhead.
My least favorite aspect of Clio is the separation between Clio Manage and Clio Grow. These platforms offer complementary features essential for client file management and intake processes, yet their division necessitates two separate subscriptions. This separation not only increases costs but also complicates what could be a more streamlined workflow.
Lee R.
Law Practice, 1-10 employees
Used daily for 6-12 months
Review source
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Once started I was committed to use it until I have time to find a better alternative. Capterra.com was the primary tool I used to find Clio. I have concerns that the positive reviews are all fake.
Clio has the features I needed. I was fooled by the initial trial into thinking it would be a good fit for my firm. What use is a feature that is so complicated to find, use, and enable that I have to call support or Google how to make it work.
Nothing is intuitive, at first it seems like everything is going to work. Clio has all the features I wanted, or at least it seemed like it did. Once I used it for more than just the trial period, using it to manage my trust account, client billing, client communication, it just does not work. After using it for any length of time, the navigation gets tiresome and then frustrating. At every turn...
Hi Lee, First of all, I wanted to thank you for taking the time to share your honest feedback with us. Hearing from our less-than-satisfied customers helps us determine what the best course of action is when improving our product. I wanted to let you know that in a little over a month we'll be launching the first ground-up redesign of Clio in the 8 years since launch. The redesign will aim to...
Todd V.
Legal Services, 1-10 employees
Used daily for 2+ years
Review source
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I am an unabashed Clio fan. I enjoy it and appreciate the continuing innovation and willingness to listen to users for their ideas and thoughts on features.
Clio’s ability to integrate key features internally - calendaring, invoicing, payment, and communications, along with allowing for third-party programs to work within the eco system make it a very easy to use 1 stop shop.
Sometimes some features are only available at the highest level of service, which while understandable can be hard on younger folks just starting out.
Bob B.
Law Practice, 1-10 employees
Used daily for 2+ years
Review source
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Very good overall experience. Will keep using it. We also use "Clio Grow" to assist with marketing and new client sign-ups.
User friendly, has good features, also accessible on phone app.
I don't know how to take full advantage of it.
Clio has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Clio?
Clio has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Clio support?
Clio supports the following languages:
English
Q. Does Clio support mobile devices?
Clio supports the following devices:
Android, iPad, iPhone
Q. Does Clio offer an API?
Yes, Clio has an API available for use.
Q. What other apps does Clio integrate with?
Clio integrates with the following applications:
PayPal, RightSignature, Dropbox Business, Zapier, QuickBooks Online Advanced, Box, Microsoft 365, NetDocuments, InvoiceSherpa, QuickBooks Online, Xero, Chrometa
Q. What level of support does Clio offer?
Clio offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)