Brand24 vs Reputation

Birdeye

Sprout Social

Podium

Meltwater

ReviewInc

Talkwalker

Compare Brand24 and Reputation based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Talkwalker is a cloud-based social media and analytics platform, which assists businesses with social listening and influencer marketing. Key features include team communications, channel management, content analysis, automated alerts, data intelligence, engagement tracking, and brand management.

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast monitoring. Social media listening covers Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs.

Brand24 is an easy-to-use social listening solution used by companies of all sizes to analyze real-time online conversations about their brands, products, and competitors.

Brand24 allows businesses to grow sales, get customer insights, find influencers or analyze the results of marketing campaigns.

@mentions

Activity Dashboard

Alerts/Notifications

Article Author Database

Audience Targeting

Benchmarking

Brand Tracking

Campaign Analytics

Campaign Management

Collaboration Tools

Competitive Analysis

Competitor Monitoring

Contact Management

Customer Engagement

Customer Experience Management

Customizable Reports

Dashboard

Data Import/Export

Email Alerts

Engagement Tracking

Feedback Management

Filtering

Hashtag Tracking

Impact Measurement

Influencer Discovery

Influencer Tracking

Keyword Tracking

Media Monitoring

Mobile Alerts

Monitoring

Multi-Channel Data Collection

Natural Language Processing

Performance Metrics

Press Monitoring

Project Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Reporting & Statistics

Reporting/Analytics

Reputation Management

Response Management

Review Monitoring

Review Notification

Search/Filter

Sentiment Analysis

Social Listening

Social Media Integration

Social Media Monitoring

Social Mentions Tracking

Social Performance Management

Third-Party Integrations

Trend Analysis

Visual Analytics

Brand24

Android

Linux

Web-based

Windows

iPad

iPhone

Social Media Manager

But the best is the customer support: fast, professional and reliable. This software has a great value for money.

Community Manager

Thanks to amazing customer service (really helpful support!) you can set up your own projects and monitor them in real-time.

Senior Technical Recruiter

Customer service is awesome. The best features that I like in this tool is I get notified whenever someone speak about my brand in social media which allows me to analyze about my product.

HR manager

When I reach out to thank them, this not only starts a great conversation, but they're happy we notified them and they're more likely to mention Social Quant again in a future blog post.

I tested other services available on the market and no one is better. Have to say that this one is the best in terms of speed, quality, how easy and intuitive the interface is.

Digital Marketing & Business Development

Perhaps I missed some functionality but, with a pretty generic brand name, it can be a little hard to isolate only relevant mentions, even when using negative keywords.

Head of Growth

This allows you to quickly solve your customers' problems, calm down troublesome discussions, or even find great solutions for your business. All this is possible with Brand24.

Technical Development Researcher

I like how they sort between positive and negative feedback, which helps filter out specific comments of interest.

Digital Marketing Specialist

Easy to use for you getting your findings on social media about your brand. Brand24 team also very helpful in guiding you to optimise your tool usage to get a better understanding or data you needed.

Student

Currently one of the best tool to see what people think of your product, it has a fourteen free day trial so you should just give it a go and see for yourself.

Personally, what i like the most are the email summaries which allow me but to log in into the system, but integrates with my current schedule and appear in the place i was checking already.

Sometimes I have got problems with search results.

Communications Manager

Really great features and depth of social analysis for the cost. Able to collect valuable insights from our entire campaign and compare to competitors' work.

Community Manager Lead

It was interesting to have, the integration with slack gave us agility to know what people are talking about our brands and it's easier to know about sentiment analysis.

Director of Product Management

So you can decide right away what must be improved about your product based on people's feedback. This platform supports most popular social media.

Business Development Manager

The application is quite costly, it is not affordable for a small-scale business or for personal use. I found the mobile version too difficult to use as compared to the desktop version.

There can be a lot of analysts and we cannot respond to every negative feedback. But this relates more to the process than to this platform.

Can optionally get emailed alerts. Easy to navigate and understand it's features.

Brand24 screenshot: Brand24 social media dashboard

Brand24 screenshot: Brand24 identify top authors with most social influence

Brand24 screenshot: Brand24 track mentions

Brand24 screenshot: Brand24 trending hashtag tab

Brand24 screenshot: Brand24 analysis tab

Brand24 screenshot: Brand24 context of the discussion section

Brand24 screenshot: Brand24 list of entries by authors on social media sites

Brand24 screenshot: Brand24 access reports

Brand24 screenshot: Brand24 access quotes and testimonials

Brand24 screenshot: Brand24 configure keyword settings via mobile app

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Podium is an AI-powered platform that helps businesses manage and convert leads. The platform is designed for a range of industries, such as automotive, healthcare, home services, and retail. It includes a virtual assistant that can drive leads, schedule appointments, and market the business. The system consolidates leads from various channels, including phone calls, text messages, website forms, and third-party sources, into a unified AI-powered inbox.

Birdeye provides an AI-based chat solution for multi-location businesses that engages website visitors 24/7. The platform features intelligent conversation capabilities, lead capture functionality, and seamless handoff to live agents when needed. Businesses can personalize the chat widget to match their brand identity while managing all communications through a centralized smart inbox.

ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

Activity Tracking

AI/Machine Learning

Approval Process Control

Audience Analytics

Audience Engagement

Automated Publishing

Automated Responses

Brand Management

Calendar Management

Commenting/Notes

Communication Management

Content Discovery

Content Management

Content Publishing Options

Customizable Branding

Customizable Templates

Data Analysis Tools

Data Management

Data Visualization

Drag & Drop

Image Library

Keyword Filtering

Mobile Survey

Multi-Account Management

Multi-Campaign

Multi-Channel Distribution

Multi-Channel Management

Multi-Language

Multi-Location

Negative Feedback Management

Offline Response Collection

Optical Character Recognition

Post Scheduling

Ratings/Reviews

Review Request

Review Sharing

Role-Based Permissions

SEO Management

SMS Messaging

Social Promotion

Social Sharing

Survey Builder

Survey/Poll Management

Surveys & Feedback

Tagging

Template Management

Text Analysis

Widgets

Workflow Management

Reputation

Internet Manager

So we have not used the product long but since have been using they are very reliable. They have an awesome backend to see all the stats and a great way to respond to reviews.

Vice President

It's hard to manage your reputation score with incomplete data coming from its platform. When problems were found the Reputations team were unable to fix the issues.

Consumer Experience Manager

The dashboard is very intuitive and reporting is customizable. Our account manager is super responsive and always pleasant.

I like that we are able to have insight into multiple review sites into one place. Macros are easy to use and reporting is customizable and super helpful.

Park Manager

Thank you for always taking the time to answer our questions and help keep up our "reputation. The ease of having surveys sent to our guests and getting feedback immediately is worth every penny.

Marketing Manager

This is a great product with good management and customer support when it comes to following up with reviews.

Corp Customer Service Manager 

Accuracy in numbers is frustrating. The delay from the websites to the platform sometimes makes it very hard.

Manager, Brand Reputation

Reputation.com is making it easy to get everyone in the company involved with helping improve our online reputation. We have been able to boost our rating significantly across all of our locations.

Overall, we were happy with the service reputation.com provided. I do believe they helped our imagine online, specifically positive reviews.

Marketing Consultant 

With Reputation.com we have gained valuable insight into the thoughts and feelings of our patients and areas of improvement that our clinics need to address.

The actual platform is great. Easy to use, and easy for our franchise owners to understand.

We have found very little about the software that we dislike.

Customer Relations Manager

Everything is available at your finger tips. Product quality at a very competitive cost.

Digital Reputation Manager

Very easy to use and explain to people across various departments. Loads of customization that have been really great.

I currently have to send the post/content to my phone and post. A bit of an inconvenience.

Brand24 vs Reputation Comparison (2026)

Brand24

Reputation

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives