Brand24 Pricing, Features, Reviews & Comparison of Alternatives

Brand24 Reviews

Brand24

Effective Social Listening App

4.97/5 (72 reviews)
29,166     19,024

Brand24 is a reliable, simple, and cost-effective social monitoring application used by companies of all sizes across all industry segments to identify, engage and analyse online conversations about their brands, products and competitors, from all across the web in real time.

Brand24 provides a solution that allows you to instantly react to mentions made about you - follow up on positive comments from your brand ambassadors, or respond to a dissatisfied customer before the situation escalates.

Nowadays majority of consumers do online research before making a purchase. Brand24 gives you the perfect tool to find these leads, identify where to promote your products and get customer insights - all in one beautiful dashboard!
brand24.com

Brand24 Overview

Pricing

Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
Compare App
Brand24 screenshot: Brand24 - monitor all the mentions relevant to your business across the Web and social mediaBrand24 screenshot: Brand24 - track and analyze all your mentions and their stats in one beautiful dasboardBrand24 screenshot: Brand24 - identify influencers and the most popular authors and analyze their statistics Brand24 screenshot: Brand24 - group mentions by categoryBrand24 screenshot: Brand24 - context of discussionBrand24 screenshot: Brand24 - find the most effective sources of mentionsBrand24 screenshot: Brand24 - quotes and testimonialsBrand24 screenshot: Brand24 - comparison of two projectsBrand24 screenshot: Brand24 - project settings

Brand24 Reviews (72)

Latest reviews

 Useful tool for brand monitoring

Brand24 allows us to monitor LiveChat brand easily across not only various social media channels but also in the news, forums, videos, pictures and blogs. The interface of the app is simple and makes it easy to pick up the app and immediately start using it for business.

Read the full review
Reviewed 12th of June by Szymon Klimczak

 

 provides intuitive insights

It is a great tool which provides great intuitive insights of the web. A must use tool for all types of web applications. A tough competitor to google analytics.

Read the full review
Reviewed 1st of February by Karan Uppal

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Brand24 Screenshots (9)

Brand24 screenshot: Brand24 - monitor all the mentions relevant to your business across the Web and social mediaBrand24 screenshot: Brand24 - track and analyze all your mentions and their stats in one beautiful dasboardBrand24 screenshot: Brand24 - identify influencers and the most popular authors and analyze their statistics Brand24 screenshot: Brand24 - group mentions by categoryBrand24 screenshot: Brand24 - context of discussionBrand24 screenshot: Brand24 - find the most effective sources of mentionsBrand24 screenshot: Brand24 - quotes and testimonialsBrand24 screenshot: Brand24 - comparison of two projectsBrand24 screenshot: Brand24 - project settings

Security and privacy

Encryption

No
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Linux, Mac, Windows, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
Czech, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
Support Options
FAQs, Online Support, Phone Support, Video Tutorials

Brand24 Pricing

Starting from: $49.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Plus - 5 keywords, 50k mentions, $49 / mo
Premium - 10 keywords, 500k mentions, $99 / mo
Max - 25 keywords, 1,25 m mentions, $399 / mo

Competitors Pricing

Hootsuite Insights

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Brandwatch

Starting from: £500.00/month
Pricing model: Subscription

Falcon.io

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited Brand24 also visited

Key Features of Brand24

  • Online monitoring - social media, news, publishers, blogs
  • Social media listening
  • Monitoring more than # and @ on social media
  • Identify influencers
  • Analyze positive and negative sentiments
  • Benchmarking - track you competitors
  • Interactions
  • Advanced analytics
  • Report and export tool
  • Collaboration
  • Alerts
  • Access to mentions from mobile devices
  • Support 24/7
  • Integration with Slack

Benefits

Make customers happy
Through Brand24 you will be able to undestand your customers and engage them online. This leads to higher customer satisfaction and growth in sales.

Save time
With Smart Analytics, we crunch the data for you to provide actionable insights that save you hours of raw data analysis. Find most important discussions and top influencers fast.

Get reliable results
Unlike other monitoring tools, Brand24 collects data from all public sources including Facebook, Twitter, Instagram, Youtube, blogs, message boards, review sites, etc. We’ve got you covered.

Access usable dashboard
Thousands of companies use Brand24 for its usable dashboard and functionable result filter that save time.

Leverage advanced email alerts
Get notified only if new mention related to your company actually matters and meets your criteria.

Get perks and certificates
Join our Social Listening Academy access premium content, perks, webinars and more!

Alternatives to Brand24

Videos

Szymon Klimczak

Verified Reviewer

Useful tool for brand monitoring

12/06/2017

Brand24 allows us to monitor LiveChat brand easily across not only various social media channels but also in the news, forums, videos, pictures and blogs. The interface of the app is simple and makes it easy to pick up the app and immediately start using it for business.

Pros

Gets the job done. Simple interface of the app. Very good and quick support. It's impressing how they pick up mentions about the brand.

Cons

Not much to complain about. There were some glitches when it trying to set up the monitoring with negative filtering. It got solved after contacting the support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Karan Uppal

provides intuitive insights

01/02/2017

It is a great tool which provides great intuitive insights of the web. A must use tool for all types of web applications. A tough competitor to google analytics.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nithin Benny

Nice tool and worth the cost

21/12/2016

The best Internet monitoring tool. I use it for my personal blog. It has very quick response and gathers information even from social media.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Trisha Dey

Beautifully built

15/12/2016

Not only does Brand24 have great customer service, Brand24 allows me to gather all the mentions of certain brands from all outlets of social media so I can create a portfolio that is easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anay Khairatkar

Best value for money

10/12/2016

Comprehensive core listening, mention, and influencer analytics. Reasonable pricing tiers without loss of features for SMBs. Clean, simple interface with revamped UI. Slack integration. Best bang for the buck.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tomasz Wozniczka

Nice tool

06/12/2016

We've tried it in comparison to some other tools and Brand24 seemed the best pick especially in the area of user experience and a site layout and simplicity to use

Pros

Very slick design

Cons

Complicated rules of using. Might be a bit easier explained with simple examples

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10

Recommendations to others considering Brand24

no

Source: Capterra
Helpful?   Yes   No
Read more
Marek Matysiak

Absolute must have for every brand manager!

05/12/2016

Amazing tool for keeping track who is saying about your brand on the Internet. Very quick time response and information even from social media. Everything wrapped up in a friendly and really nice design. Very helpful tool.

Pros

Quick time of response and positive approach to the customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dominik Kawula

Best software for personal monitoring

21/08/2016

I use Brand24 from about a year. It's perfect for search who talk about me or my brand online. It gaves me real time alerts (at website, in mobile app and at Slack channel) when someone mentions me or my blog (including even links). I could also track interesting topics and start discussion as my brand. Privately, I use Brand24 to search rare Lego sets on auctions.

Pros

Fully customizable Slack integration! Real time alerts Customizable filters Email alerts and reports

Cons

Mobile app isn't prefect, but Slack integrafion equals that - you don't need app any more :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Brand24

Did I mention really great Slack integration? :)

Source: Capterra
Helpful?   Yes   No
Read more
Pawel Krzych

Great monitoring tool with awesome level of customer service

18/08/2016

Brand24 for me is the best Internet monitoring tool. I use it for my personal needs (blog and personal branding) as well as for my clients (I run social media agency).

Pros

-easy to use -great support -access to webinars and tutorials

Cons

-sometimes brand24 doesn't catch posts with keywords in facebook comments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Brand24

Test it. You have 14 days of free trial I think it is enough time to see how brand24 works

Source: Capterra
Helpful?   Yes   No
Read more
Artur Roguski

Easy and intuitive tool for everybody.

18/08/2016

I like raports sent on my email. I can see easily who is talking about me and my brand. Great layout which helps customize raports.

Pros

Raports and easy to customize.

Cons

Everything is ok.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Brand24

Not a the moment.

Source: Capterra
Helpful?   Yes   No
Read more

Who is Brand24 For?

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