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Brand24 Pricing, Features, Reviews and Alternatives
Brand24 product overview
Key benefits of using Brand24
Typical customers
Platforms supported
Support options
Training options
Brand24 pricing information
Value for money
4.6
/5
141
Starting from
49
Per month
Per Feature
Value for money contenders
Brand24 features
Functionality
4.4
/5
141
Total features
54
8 categories
Functionality contenders
Brand24 users reviews
Overall Rating
4.8
/5
141
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.58/10
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6
0
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Ib
Ivan b.
KO
Kinga O.
PM
Pranay M.
EL
Erik L.
Kacper S.
HJ
Harish J.
Overall rating contenders
Jakub N.
Verified reviewer
Marketing and Advertising, 201-500 employees
Used daily for 1-2 years
Review source
Share this review:
Among many pros, I love most its analytics features and customer support. You can literally ask for anything about web monitoring, and they do that for you. And you can ask about anything else, and they still will try to help you! It's powerful, reliable, comprehensive tool. It has been used in all companies I have worked for; once I recommended it, once I decided to choose B24 and managed it, once it had already been there.
Their pricing tiers, I guess. Not all features are available in all plans, and you are limited by keywords. It's not a problem in English, but in languages with many word variants (e.g. because of inflection for person), it's a real issue.
Ksenia B.
Verified reviewer
Used daily for 6-12 months
Review source
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Many times I'm notified of a new link to our website before the writer who may have done a guest post on someone else's website. When I reach out to thank them, this not only starts a great conversation, but they're happy we notified them and they're more likely to mention Social Quant again in a future blog post.
Simply put, the Dashboard is good. It's ability to quickly provide a once-over look that provides a quick snapshot of everything that's going with the social media profiles I and my team are managing. Also, importantly is the competition tracking on social it also allows. This is very good!
There are a few things that can be made better. Insight generation and sentiment analysis can be much better. It would also be good for the team to consider providing support with developing negative incidence sentiment audit & analysis reports as well as social media strategic measurement & reporting framework for same client.
Anonymous Reviewer
Verified reviewer
Market Research, 1-10 employees
Used daily for 2+ years
Review source
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Brand24 provides us with the mentions and reports we analyze for our online reputation clients
The customer support is very fast and highly trained an very proactive. They hand hold you to customize your monitoring campaigns and projects.
A lot of spam results or mentions that are completely irrelevant. Their filters must be fixed and once in a while there are bugs (ex: word cloud goes offline frequently). A bit expensive
Anna O.
Verified reviewer
Internet, 1-10 employees
Review source
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- with Brand24 you can be up to date with all mentions of your company (or any other word or phrase) on the web; - It is crucial to react as soon as possible to everything that is written about your company on the Internet. This allows you to quickly solve your customers' problems, calm down troublesome discussions, or even find great solutions for your business. All this is possible with Brand24; -...
Literally, I didn't find anything I couldn't like
Sia P.
Verified reviewer
Used daily for 2+ years
Review source
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Fast results that are easy to comprehend, and customised reports that anyone could easily understand.
Easy of use, clear sections and way of operation. I like the way the summary is outlined. Also, it collects data from the past - not so many/but compared to others tools, it does a great job.
Maybe the fact that not so many user get it from the first time how to add more keywords, after their launch a project. Also, sentiment analysis not so operating in greek language.
Brand24 FAQs and common questions
Q. What type of pricing plans does Brand24 offer?
Brand24 has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Brand24?
Brand24 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Brand24 support?
Brand24 supports the following languages:
Czech, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish, Turkish
Q. Does Brand24 support mobile devices?
Brand24 supports the following devices:
Android, iPad, iPhone
Q. Does Brand24 offer an API?
No, Brand24 does not have an API available.
Q. What other apps does Brand24 integrate with?
Brand24 integrates with the following applications:
Slack
Q. What level of support does Brand24 offer?
Brand24 offers the following support options:
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
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