Brand24 vs ClientCircle

Birdeye

Sprout Social

Podium

Meltwater

Talkwalker

charles

Compare Brand24 and ClientCircle based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Talkwalker is a cloud-based social media and analytics platform, which assists businesses with social listening and influencer marketing. Key features include team communications, channel management, content analysis, automated alerts, data intelligence, engagement tracking, and brand management.

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast monitoring. Social media listening covers Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs.

Brand24 is an easy-to-use social listening solution used by companies of all sizes to analyze real-time online conversations about their brands, products, and competitors.

Brand24 allows businesses to grow sales, get customer insights, find influencers or analyze the results of marketing campaigns.

@mentions

Activity Dashboard

Alerts/Notifications

Article Author Database

Audience Targeting

Benchmarking

Brand Tracking

Campaign Analytics

Campaign Management

Collaboration Tools

Competitive Analysis

Competitor Monitoring

Contact Management

Customer Engagement

Customer Experience Management

Customizable Reports

Dashboard

Data Import/Export

Email Alerts

Engagement Tracking

Feedback Management

Filtering

Hashtag Tracking

Impact Measurement

Influencer Discovery

Influencer Tracking

Keyword Tracking

Media Monitoring

Mobile Alerts

Monitoring

Multi-Channel Data Collection

Natural Language Processing

Performance Metrics

Press Monitoring

Project Management

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Reporting & Statistics

Reporting/Analytics

Reputation Management

Response Management

Review Monitoring

Review Notification

Search/Filter

Sentiment Analysis

Social Listening

Social Media Integration

Social Media Monitoring

Social Mentions Tracking

Social Performance Management

Third-Party Integrations

Trend Analysis

Visual Analytics

Brand24

Android

Linux

Web-based

Windows

iPad

iPhone

Social Media Manager

But the best is the customer support: fast, professional and reliable. This software has a great value for money.

Community Manager

Thanks to amazing customer service (really helpful support!) you can set up your own projects and monitor them in real-time.

Senior Technical Recruiter

Customer service is awesome. The best features that I like in this tool is I get notified whenever someone speak about my brand in social media which allows me to analyze about my product.

HR manager

When I reach out to thank them, this not only starts a great conversation, but they're happy we notified them and they're more likely to mention Social Quant again in a future blog post.

I tested other services available on the market and no one is better. Have to say that this one is the best in terms of speed, quality, how easy and intuitive the interface is.

Digital Marketing & Business Development

Perhaps I missed some functionality but, with a pretty generic brand name, it can be a little hard to isolate only relevant mentions, even when using negative keywords.

Head of Growth

This allows you to quickly solve your customers' problems, calm down troublesome discussions, or even find great solutions for your business. All this is possible with Brand24.

Technical Development Researcher

I like how they sort between positive and negative feedback, which helps filter out specific comments of interest.

Digital Marketing Specialist

Easy to use for you getting your findings on social media about your brand. Brand24 team also very helpful in guiding you to optimise your tool usage to get a better understanding or data you needed.

Student

Currently one of the best tool to see what people think of your product, it has a fourteen free day trial so you should just give it a go and see for yourself.

Personally, what i like the most are the email summaries which allow me but to log in into the system, but integrates with my current schedule and appear in the place i was checking already.

Sometimes I have got problems with search results.

Communications Manager

Really great features and depth of social analysis for the cost. Able to collect valuable insights from our entire campaign and compare to competitors' work.

Community Manager Lead

It was interesting to have, the integration with slack gave us agility to know what people are talking about our brands and it's easier to know about sentiment analysis.

Director of Product Management

So you can decide right away what must be improved about your product based on people's feedback. This platform supports most popular social media.

Business Development Manager

The application is quite costly, it is not affordable for a small-scale business or for personal use. I found the mobile version too difficult to use as compared to the desktop version.

There can be a lot of analysts and we cannot respond to every negative feedback. But this relates more to the process than to this platform.

Can optionally get emailed alerts. Easy to navigate and understand it's features.

Brand24 screenshot: Brand24 social media dashboard

Brand24 screenshot: Brand24 identify top authors with most social influence

Brand24 screenshot: Brand24 track mentions

Brand24 screenshot: Brand24 trending hashtag tab

Brand24 screenshot: Brand24 analysis tab

Brand24 screenshot: Brand24 context of the discussion section

Brand24 screenshot: Brand24 list of entries by authors on social media sites

Brand24 screenshot: Brand24 access reports

Brand24 screenshot: Brand24 access quotes and testimonials

Brand24 screenshot: Brand24 configure keyword settings via mobile app

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Podium is an AI-powered platform that helps businesses manage and convert leads. The platform is designed for a range of industries, such as automotive, healthcare, home services, and retail. It includes a virtual assistant that can drive leads, schedule appointments, and market the business. The system consolidates leads from various channels, including phone calls, text messages, website forms, and third-party sources, into a unified AI-powered inbox.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

One platform to grow your agency. Made for insurance.

AI/Machine Learning

Batch Communications

Chat/Messaging

Communication Management

Content Management

Customer History

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Templates

Email Management

Email Marketing

Email Reminders

For Customer Referrals

Gamification

Incentive Management

Lead Capture

Lead Engagement

Loyalty Program

Multi-Campaign

Multi-Channel Communication

Multi-Channel Marketing

Multi-Language

Multi-Location

Negative Feedback Management

Personalization

Ratings/Reviews

Referral Templates

Referral Tracking

Review Request

Review Sharing

Rewards Management

ROI Tracking

SEO Management

SMS Messaging

Social Sharing

Surveys & Feedback

Template Management

Website Integration

Workflow Management

ClientCircle

Sales Coordinator

RocketReferrals does exactly what we need it to. There is logic built into the software to ensure the greatest success of the users/organizations using it.

Marketing Manager

Mahi is amazing - so patient and VERY detailed. SHe is part of the reason we love this product.

Master of Smooth Operations

The staff at Rocket Referrals have been so accommodating and responsive as I have have been learning to navigate all the amazing tools their portal offers.

Manager

We have enjoyed using rocket referrals. It has been a great tool for our business and helps us streamline the processes.

Agent

I really like hearing from my clients in a positive manner. I think they are seeing that we care about them, especially with the touchpoints RR has in place.

Consultant - Information Delivery

The portal is super easy to use, seamless and integrates well into the daily work. Customer service is top notch as well.

Partner

I love the product and had a great experience with my first call to customer support. I look forward to customizing our emails and utilizing the system to its fullest.

We have received multiple reviews on each platform as well. This is a great tool to gauge how your customers view your customer service, which is so important for customer retention.

Sales & Marketing Coordinator

I was unhappy with how few of our clients actually made referrals. We got quite a few reviews, but little to no referrals.

I really liked the ease of use, and how easy it was for our clients to send us testimonials and reviews.

We find RR a great resource to stay in contact with our clients and engage our staff. What we like: 1. Price, 2. no committment.

Managing Partner

Set it and forget it, and let your clients tell you how much they love you. It's truly the best marketing money we've spent period.

Its been a great experience for our business. We will continue to use.

Owner

I like the ease of use of this software so far.

Director of Operations

This is a thrid party integration that works seamlessly with our agency management software.

Assistant Account Manager

I'm having a hard time thinking of any cons for this product.

It doesn't sync with our management system...but that's hard to blame on Rocket Referrals.

Nothing really as of this review. We've had nothing but great experiences so far and no real negative comments.

Brand24 vs ClientCircle Comparison (2026)

Brand24

ClientCircle

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives