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App comparison

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Broadly Logo

Online review & reputation management for small businesses

Last updated: March 2026

Broadly Alternatives & Competitors (2026)

Top 8 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


SurveyMonkey logo

Online survey and feedback collection platform

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logo
SurveyMonkey
logo
Broadly

0.2

4.4

Value for money

4.6
30
per user/per month

Starting price

249
/per month

0.2

4.5

Functionality

4.7

Activity Dashboard

4.7/5

Anonymous Feedback

4.6/5

API

4.5/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Trustpilot logo

Customer review management platform for online businesses

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logo
Trustpilot
logo
Broadly

0.4

4.2

Value for money

4.6
299
flat rate/per month

Starting price

249
/per month

0.3

4.4

Functionality

4.7

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Experience.com logo

Cloud-based customer experience platform

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logo
Experience.com
logo
Broadly
4.6

Value for money

4.6
Empty state illustration for "No pricing info"

No pricing info

Starting price

249
/per month
4.7

Functionality

4.7

API

5/5

CRM

5/5

Customizable Templates

5/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Broadly

0.1

4.7

Value for money

4.6
15
per user/per month

Starting price

249
/per month

0.1

4.6

Functionality

4.7

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Weave logo

Customer communication and appointment scheduling solution

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logo
Weave
logo
Broadly

0.5

4.1

Value for money

4.6
Empty state illustration for "No pricing info"

No pricing info

Starting price

249
/per month

0.4

4.3

Functionality

4.7

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Appointment Management

4.3/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Jotform logo

Cloud-based form builder tool for digital forms.

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logo
Jotform
logo
Broadly

0.1

4.5

Value for money

4.6
39
flat rate/per month

Starting price

249
/per month

0.1

4.6

Functionality

4.7

Action Management

4.7/5

Activity Dashboard

4.7/5

Access Controls/Permissions

4.5/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Birdeye logo

AI-based webchat assistant for business conversations

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logo
Birdeye
logo
Broadly

0.1

4.5

Value for money

4.6
Empty state illustration for "No pricing info"

No pricing info

Starting price

249
/per month

0.1

4.6

Functionality

4.7

AI/Machine Learning

5/5

AI Writing Assistant

5/5

Activity Dashboard

4.7/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Typeform logo

Interactive form builder for data collection

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logo
Typeform
logo
Broadly

0.4

4.2

Value for money

4.6
39
flat rate/per month

Starting price

249
/per month

0.2

4.5

Functionality

4.7

API

4.9/5

Access Controls/Permissions

4.4/5

Activity Dashboard

4.3/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Podium logo

AI-enabled lead management and conversion platform

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logo
Podium
logo
Broadly

0.7

3.9

Value for money

4.6
Empty state illustration for "No pricing info"

No pricing info

Starting price

249
/per month

0.5

4.2

Functionality

4.7

ACH Payment Processing

5/5

Activity Dashboard

4.8/5

Activity Tracking

4/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Broadly

0.4

4.2

Value for money

4.6
39
per user/per month

Starting price

249
/per month

0.3

4.4

Functionality

4.7

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Freshdesk logo

Online helpdesk system and customer service software

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logo
Freshdesk
logo
Broadly

0.2

4.4

Value for money

4.6
19
per user/per month

Starting price

249
/per month

0.4

4.3

Functionality

4.7

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Swell logo

Cloud-based customer experience management platform

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logo
Swell
logo
Broadly

0.1

4.5

Value for money

4.6
Empty state illustration for "No pricing info"

No pricing info

Starting price

249
/per month

0.2

4.5

Functionality

4.7

Activity Dashboard

5/5

Alerts/Notifications

5/5

Automated Scheduling

5/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Zoho CRM logo

Customer relationship management solution

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logo
Zoho CRM
logo
Broadly

0.3

4.3

Value for money

4.6
14
per user/per month

Starting price

249
/per month

0.4

4.3

Functionality

4.7

Activity Dashboard

4.6/5

Access Controls/Permissions

4.5/5

Alerts/Notifications

4.4/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Kenect logo

The AI Engine for Dealers

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logo
Kenect
logo
Broadly

0.1

4.5

Value for money

4.6
1
per user

Starting price

249
/per month

0.1

4.6

Functionality

4.7

Chat/Messaging

4.3/5

ACH Payment Processing

N/A

Appointment Scheduling

N/A

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

ReviewTrackers logo

Review monitoring software for multi-location businesses

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logo
ReviewTrackers
logo
Broadly
4.6

Value for money

4.6
Empty state illustration for "No pricing info"

No pricing info

Starting price

249
/per month

0.2

4.5

Functionality

4.7

Campaign Management

5/5

Access Controls/Permissions

N/A

Activity Tracking

N/A

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

ReviewInc logo

Reputation management and customer experience software unite

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logo
ReviewInc
logo
Broadly

0.1

4.7

Value for money

4.6
Empty state illustration for "No pricing info"

No pricing info

Starting price

249
/per month

0.1

4.8

Functionality

4.7

Access Controls/Permissions

4/5

API

4/5

360 Degree Feedback

N/A

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
Broadly

0.1

4.5

Value for money

4.6
24.17
flat rate/per month

Starting price

249
/per month

0.1

4.6

Functionality

4.7

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Adit logo

AI healthcare practice management platform

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logo
Adit
logo
Broadly

0.1

4.7

Value for money

4.6
399
flat rate/per month

Starting price

249
/per month

0.1

4.6

Functionality

4.7

Activity Dashboard

5/5

Automated Scheduling

5/5

Access Controls/Permissions

4.9/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Intercom logo

AI-powered customer service with helpdesk

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logo
Intercom
logo
Broadly

0.6

4.0

Value for money

4.6
39
per user/per month

Starting price

249
/per month

0.3

4.4

Functionality

4.7

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

XM for Customer Experience logo

Customer experience management (CXM) platform

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logo
XM for Customer Experience
logo
Broadly

0.1

4.5

Value for money

4.6
1500
/per year

Starting price

249
/per month

0.1

4.6

Functionality

4.7

Activity Dashboard

5/5

Access Controls/Permissions

4.6/5

Activity Tracking

4.5/5

Top Features

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5