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Broadly Logo

Broadly

4.8
(336)

Write a review

Online review & reputation management for small businesses

(10)

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Broadly Pricing, Features, Reviews and Alternatives

Broadly FAQs

Q. What type of pricing plans does Broadly offer?

Broadly has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Broadly?

Broadly has the following typical customers:
Small Business


Q. What languages does Broadly support?

Broadly supports the following languages:
English


Q. Does Broadly support mobile devices?

Broadly supports the following devices:
Android, iPad, iPhone


Q. Does Broadly offer an API?

No, Broadly does not have an API available.


Q. What other apps does Broadly integrate with?

Broadly integrates with the following applications:
Constant Contact, Zapier, QuickBooks Online Advanced, Mailchimp, Shopify


Q. What level of support does Broadly offer?

Broadly offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

Broadly product overview

What is Broadly?

Broadly is an online review and reputation management tool that helps small service-providing businesses improve their online reputation, increase reviews, and attract new customers. The solution helps local businesses build their online presence, and enhance search ranking through SEO.Broadly's one-click technology enables customers to easily write feedback on Google, Facebook, and business websites, as well as other important review platforms.

Key benefits of using Broadly

  • Generate reviews with Broadly's automated customer follow-up with a one-click process and fully customizable branding.

  • Keep negative reviews offline and address issues and feedback privately to help improve internal process.

  • Broadly helps businesses get found online by enhancing local SEO and encouraging customers to write positive reviews for the business.

  • Create custom campaigns to ask customers for feedback and display a review stream on the business website.

  • Win more business by following up with existing customers and winning new ones with positive reviews.

  • Maximize reviews with Broadly's smart-review technology which can detect where customers are logged-in before asking for a review.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base

    Training options

    Live Online
    Videos
    Documentation

    Not sure about Broadly? Compare it with a popular alternative

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    Starting from

    149

    Per month

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    Why am I seeing this?

    Broadly pricing information

    Value for money

    4.7

    /5

    336

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Broadly features

    Functionality

    4.7

    /5

    336

    Total features

    37

    7 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    Third-Party Integrations
    Campaign Management
    Reporting & Statistics
    Customizable Branding
    Communication Management
    CRM

    Functionality contenders

    Broadly users reviews

    Overall Rating

    4.8

    /5

    336

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.17/10
    Rating distribution

    5

    4

    3

    2

    1

    281

    45

    7

    2

    1

    Pros
    Our overall experience has been amazing. The team at Broadly has been really supportive and is always there to help us with anything that we need.
    Ease of use, friendly professionals, follow-up, constantly improving the offering, simple interface, and my customers love it.
    People really reading the reviews and top rated companies more calls. Love the service and customer service is great.
    Cons
    I told them if they refused to refund me for the months that I didn't use their service I would be disputing the charge with Visa and terminating service.
    It's ironic that a company based on soliciting quality reviews is so bad at customer service.
    I widely promoted this software with peers and consulting clients in the service industry until this experience, which is so frustrating.

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