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Critique Logo

Reputation management software for the hospitality industry

Table of Contents

Critique - 2026 Pricing, Features, Reviews & Alternatives

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Critique overview

What is Critique?

Critique is a reputation management app by eZee geared for the hospitality industry. It collects and manages reviews from across the web, enabling hoteliers and property managers to strengthen digital reputation by tracking, monitoring, and responding to them.

Sources may include travel websites, agencies, and metasearch engines, like TripAdvisor, Booking.com, and Trivago. Once the hotel links its accounts across the web, users can access and track reviews to obtain an overview of the review count for each website.

The tool sends review notifications daily and identifies favorite visitor services or amenities. Users can perform sentiment analysis to gauge positivity in the reviews. To address visitor concerns, users can translate reviews into various languages and contact reviewers instantly from the Critique application. They can then group reviews based on the actions that were taken. The tool also features historical performance metrics rendered in graphics and tables to reveal trends and patterns.

Starting price

15 /
per month

Alternatives

with better value for money

Critique’s user interface

Ease of use rating:

Critique reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Critique's features

Features rating:

Response management
Review monitoring
Sentiment analysis

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ReviewInc logo
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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Critique pricing

Value for money rating:

Starting from

15

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Critique price and value

Value for money rating:

Critique support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)

Training options

Live Online
In Person
Documentation

Critique FAQs

Q. What type of pricing plans does Critique offer?

Critique has the following pricing plans:
Starting from: ₹15.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Critique?

Critique has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. Does Critique offer an API?

No, Critique does not have an API available.


Q. What level of support does Critique offer?

Critique offers the following support options:
Chat, 24/7 (Live rep)

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