CRM Messaging vs Project Broadcast

Mailchimp

Constant Contact

800.com

Wati

Avochato

Skipio

Compare CRM Messaging and Project Broadcast based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using a caller ID feature.

CRM Messaging unifies SMS, WhatsApp, Email, Voice Calls, Bot and Live Chat in one platform. Automate messages, manage a shared inbox, and boost engagement effortlessly. Streamline customer communication and enhance workflows for better interactions—all in one place!

2-Way Messaging

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Archiving & Retention

Auto-Dialer

Automated Responses

Automatic Call Distribution

Call Center Management

Call Monitoring

Call Reporting

Call Routing

Call Tracking

Call Transcription

Caller ID

Campaign Management

Campaign Planning

Campaign Scheduling

Canned Responses

Chat/Messaging

Chatbot

Communication Management

Compliance Management

Consent Management

Contact Management

Customer Segmentation

Customizable Fields

Customizable Templates

Drip Campaigns

Email Campaign Management

Email Sequences

Engagement Tracking

Event Triggered Actions

Interaction Tracking

Keyword Tracking

Landing Pages/Web Forms

Lead Capture

List Management

Live Chat

Marketing Automation

Mass Texting

Message Personalization

Mobile Access

Mobile Coupons

Monitoring

Multi-Campaign

Multi-Channel Communication

Multi-Language

Natural Language Processing

On-Demand Recording

Open Rate Tracking

Performance Metrics

Personalization

Polls/Voting

QR Codes

Real-Time Analytics

Real-time Consumer-facing Chat

Real-Time Data

Real-Time Monitoring

Recording

Reporting/Analytics

Reputation Management

Scheduled Messaging

Shortcodes

SMS Messaging

Support Ticket Management

Template Management

Text-to-Win

Third-Party Integrations

Transcripts/Chat History

Transfers/Routing

CRM Messaging

Android

Linux

Web-based

Windows

iPad

iPhone

Consultant

Quick response and resolution to issues so feel satisfied with a reliable service provider.

Operations Manager

Sensitive content hidden] customer service is great. He's very available and makes has been very helpful whenever we have a question.

Senior Manager

CRM Messaging is easy to integrate and the features of streamlining the messaging (text/whatsapp) with the lead is good. You can compose and send right from your CRM after integration.

Sales Operations Manager

The ability to integrate with hubspot and the extremely valuable help we have received from [sensitive content hidden.

Marketing Manager

If you will not connect with their executive for demo its hard to find all the features they have.

IT Administrator 

The fact that it is hard to sync with the customers details.

Very Poor intgration with Zoho CRM , Not Sure if the Messaging is reaching the targeted customer.

IT Specialist

It's Slow, the platform can be very slow at some points and sometimes it can crash if the process you are doing at the moment is kind of "heavy.

CRM Messaging screenshot: Send & Receive Messages from SMS, Whatsapp and send emails Make Calls and more

CRM Messaging screenshot: Campaigns

CRM Messaging screenshot: Workflow Automation

CRM Messaging screenshot: Call Dashboard

CRM Messaging screenshot: Live Chat

CRM Messaging screenshot: Drag & Drop Email Builder

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Small, local businesses and franchises use Skipio to reach out to leads, follow up to get people to schedule, and build relationships with customers.

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email templates, landing pages, and a mobile app

Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

Project Broadcast is a text marketing solution that helps businesses with chat, broadcast messaging, campaign management, landing pages, and API connectivity. The platform enables businesses to orchestrate and control marketing drip campaigns via SMS messaging.

Generative AI

Project Broadcast

Advanced Director

I can set up easy follow up campaigns that seamlessly go out when customers order. It helps me provide that customer service that I would love to get from businesses that I use.

Brand advocate

Love the ability to schedule messages ahead of time and reach all my customers at once. Pays for itself over and over.

Consultant with Thirty One Gifts

I have been using PB for almost 2 years now and it has been a game changer. I love the automation features and i love that i am building quality relationships with my customers.

Director as a independent Consultant

Good, love pb, wasn't to hard to learn and love how my customers can be directed here right a and way for customer care.

Owner

I also love that you offer so many possibilities of use for your business, with a super affordable price.

Sexual Wellness Educator

I love Project Broadcast. It has suited my needs for my Business and well worth the investment.

Norwex Independent Consultant

It is very easy to use with helpful tutorials to help you get the most out of it.

Self Employed

The systems I have created allow me to offer excellent customer care which is important to me. I have a growing team that can easily get lost in the shuffle.

PB is easy to use, especially after the training they offer. I love the ability for schedule individual messages or campaigns.

Sales consultant and senior leader

I love how it allows me to simply follow up and give excellent customer service.

Beauty Consultant - Sales Director

I love that my Clients think I’m texting them “live” when I schedule texts or send a text to all my Clients at once. It’s like having a virtual assistant for a very tiny fraction of the cost.

Director

I can reach a large audience with a short time investment. It allows me to reach them on a more personal level which makes my marketing more effective.

Sales Manager

I would rather be charged "per customer" that I text because I text back and forth many times throughout the sales process.

There's a Facebook group for my Project Broadcast users who are with my specific direct sales company and I've had some trouble getting answers to some questions from PB reps in there.

Ve tried several mass texting platforms in the last 15 years, PB is hands down above the rest for ease and rapid communications.

When someone says STOP that I have to go in & Delete in ALL CAPS their info.

I have had Project Broadcast since it became available. Once I got it up and functioning I walked through one of the hardest seasons of my life, the death of my husband.

Sales Director

Easy to use and upload existing contacts. Also integrated well with my other systems too.

CRM Messaging vs Project Broadcast Comparison (2026)

CRM Messaging

Project Broadcast

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives