Marketing 360 vs PetDesk

Brevo Marketing Platform

ActiveCampaign

MailerLite

Cloud-based marketing platform offering email, SMS, WhatsApp, automation, and CRM tools for businesses of all sizes.

ActiveCampaign is a cloud-based marketing and sales automation platform combining email, SMS, WhatsApp, CRM, and AI-driven automation.

From newsletters to automated customer journeys—join 1 million businesses scaling the easy way with MailerLite. 

owner

My overall experience and marketing 360 I feel like was great as far as customer service, but I did not sign up due to the fact that it was above my knee

Digital Marketing Manager

Customer support is responsive and helpful, making onboarding and issue resolution easier.

Make your beauty salon or barber shop a cut above the rest
Connect with your community, get more reviews, increase your visibility, build long-lasting relationships with your customers and more.

2-Way Messaging

A/B Testing

Access Controls/Permissions

Accounting

Accounting Integration

ACH Payment Processing

Activity Dashboard

Activity Tracking

Advertising Management

Alerts/Notifications

Appointment Management

Appointment Scheduling

Approval Process Control

Archiving & Retention

Attendance Tracking

Audience Targeting

Audio File Management

Audit Management

Automated Publishing

Automated Responses

Automated Scheduling

Automatic Re-ordering

Autoresponders

Auto Update

Backlink Monitoring

Barcode/Ticket Scanning

Behavior Analytics

Behavior Tracking

Benchmarking

Billing & Invoicing

Billing Portal

Booking Management

Booth Rental Management

Brand Tracking

Built-in Accounting

Buy Here, Pay Here

Calendar Management

Calendar/Reminder System

Calendar Sync

Call Reminders

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Scheduling

Campaign Segmentation

CAN-SPAM Compliance

Cash Management

Catalog Management

Channel Management

Click Tracking

Client Database

Client Management

Client Portal

Client Profiles

Collaboration Tools

Commenting/Notes

Commission Management

Communication Management

Competitive Analysis

Compliance Management

Confirmations/Reminders

Contact Database

Contact Management

Content Library

Content Management

Content Publishing Options

Contingency Billing

Contract/License Management

Conversion Rate Optimization

Conversion Tracking

Credit Card Management

Credit Card Processing

Customer Accounts

Customer Database

Customer Engagement

Customer History

Customer Journey Mapping

Customer Management

Customer Portal

Customer Segmentation

Customer Support

Customer Surveys

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Invoices

Customizable Reports

Customizable Templates

Customization

Dashboard

Data Import/Export

Data Security

Data Visualization

Debit/Credit Card Processing

Design Management

Discount Management

Display Ad Management

Reviewers appreciate the flexible pricing plans and transparency in component costs, and some users find the included services cost-effective. However, some users report high overall costs, confusing pricing, and unexpected charges for additional features.

Value for money

Reviews for Marketing 360 come from a wide variety of industries, including retail (10% of reviewers), construction (9%), and health, wellness and fitness (6%). The most frequent use case for Marketing 360 cited by reviewers is social media marketing (46% of reviewers).

Marketing 360

Web-based

iPhone

iPad

Android

Zoho CRM

HubSpot Marketing Hub

PetDesk

Issues with call tracking and communication

manager

They stopped communicating and I did not get up to 5 calls after 4 months.

39% of reviewers feel negative about Marketing 360’s call and phone-related features. Users report problems with call tracking accuracy, such as missed or untracked calls, and difficulty reaching support or receiving timely callbacks. Some reviewers mention that communication often breaks down after initial contact, with follow-up calls and customer service responses being inconsistent. Others express frustration with the phone system’s usability and the lack of effective action following phone interactions, impacting their ability to manage leads and resolve issues.

Concerns over value for money

64% of reviewers feel negative about Marketing 360’s handling of money and spending. Users frequently express dissatisfaction with the return on investment, stating that significant expenditures did not yield meaningful results. Reviewers mention feeling misled about where their budget was allocated and report a lack of transparency regarding spending. Some users feel that the company prioritizes collecting fees over delivering value, with several noting frustration over wasted funds, unfulfilled promises, and difficulties obtaining refunds or understanding charges.

High and confusing pricing structure

doTERRA Diamond Wellness Advocate

They nickel and dime you for every little thing on your website, all set up costs thousands and takes MONTHS or longer to be up and running.  

51% of reviewers feel negative about Marketing 360’s pricing. Users frequently describe the platform as expensive, especially for small businesses or startups with limited budgets. Reviewers say the pricing structure is complex and sometimes lacks transparency, with unexpected charges for additional services or content creation. Many users feel that the monthly fees are high relative to the value received, and some express frustration over being locked into costly contracts or paying for features they do not use. The perception of being ‘nickel and dimed’ is a common concern.

Aggressive and misleading sales tactics

35% of reviewers feel negative about Marketing 360’s sales approach. Some users report experiencing aggressive upselling and being promised services or results that were not delivered. Reviewers say sales representatives often overpromise during initial discussions but fail to follow through after contracts are signed. They indicate that reports and recommendations sometimes seem designed to encourage additional purchases rather than improve outcomes. Many users feel frustrated by the lack of transparency and the disconnect between sales promises and actual service delivery.

Prompt and attentive support

92% of reviewers feel positive about Marketing 360’s responsiveness. Users report that the support team and account managers are quick to address questions, resolve issues, and implement requested changes. Reviewers appreciate the team's accessibility and willingness to go above and beyond to meet their needs. They say communication is timely and that staff members are proactive in providing updates and discussing strategies. Many users highlight the importance of having a responsive partner who is attentive to their business requirements and consistently delivers support when needed.

Centralized social media management

graphic designer

Marketing 360 also offers a full range of social media tools, including post management, paid advertising, and monitoring mentions of your business.

Marketing Consultant

In today's era and time many businesses are shifting to online marketing and with Marketing 360 we are able to reach out to large audience since we are able to do content management and social media management being in one which has helped to save time used on publishing content.

91% of reviewers feel positive about Marketing 360’s social media capabilities. Users appreciate managing multiple social media accounts, content, and advertising from a single platform, which they say saves time and streamlines their workflow. Some reviewers find the integration of social media, email marketing, and analytics especially helpful for reaching a wider audience and boosting brand visibility. They indicate that having all marketing tools in one place simplifies campaign management and reporting. Reviewers also mention that social media monitoring and engagement features help improve customer interactions and keep their online presence consistent.

Expertise drives business growth

92% of reviewers feel positive about the professional knowledge at Marketing 360. Users report that the staff demonstrates strong expertise in marketing and industry-specific strategies, providing actionable advice and honest feedback. Reviewers appreciate the team's ability to understand their business goals, offer tailored solutions, and explain complex concepts in accessible terms. They indicate that having access to knowledgeable specialists allows them to focus on their core business while trusting the team to handle marketing efforts. Many users say this expertise has helped them make informed decisions and achieve measurable results.

Supportive and knowledgeable team

94% of reviewers feel positive about the Marketing 360 team. Reviewers say the team is highly supportive, communicative, and dedicated to their business success. They report that team members are accessible, provide expert guidance, and offer personalized attention to help achieve business goals. Users mention benefiting from the team's market research, problem-solving skills, and willingness to adapt to their needs. Many reviewers highlight the value of having a collaborative partnership and appreciate the hands-on assistance provided throughout their journey, which they feel has contributed to their business growth.

Intuitive and user-friendly platform

92% of reviewers feel positive about the ease of use of Marketing 360. Users say the platform is intuitive, user-friendly, and easy to navigate, even for those who are not technically savvy. Reviewers mention that the interface is well-organized, with clear instructions and accessible features that streamline their workflow. They appreciate having all tools in one place, which simplifies managing marketing activities. Some users note that initial learning can be challenging, but they quickly adapt and find the platform efficient for daily tasks, reporting, and analytics.

Design with me

It works well for managing campaigns, tracking leads, and coordinating team efforts in a single system. While it may not match the depth of specialized tools, it provides convenience and efficiency for general marketing needs.

Senior Advisor

I like the most aboutMarketing 360 is that that it combines many marketing tools in one platform, such as website management, social media marketing, CRM, email campaigns, and analytics.

President

Additionally, the software offers a user-friendly layout with smooth navigation that makes switching between different marketing campaigns totally seamless, even for beginners.

Graphics designer

I love the all in one features of the app, it combines social media marketing, CRM, email marketing and analytics all in one package.

Staff Engineer

We use it daily for email marketing and social media scheduling, and the reporting dashboard is pretty solid.

Vp of sales

Everything we need—from visibility and branding to ongoing marketing support—is centralized in one place, which has made our marketing efforts far more streamlined and effective.

management

I liked having many marketing tools all in one place, which made it easier to manage things like social media, websites, email campaigns, and advertising without switching between different platforms.

software testing

You get CRM, website management, social media scheduling, analytics, and campaign tracking without needing separate software.

Project Manager

I least liked: First, the platform is not optimized for mobile devices, which makes managing marketing campaigns and tracking analytics on a mobile device challenging.

Its customer relationship management (CRM) integration and marketing automation capabilities make it a powerful tool for managing customer relationships effectively.

It’s rare to find a marketing company that combines a powerful all‑in‑one platform with real human support that actually cares—but Marketing 360 does exactly that.

The platform is user-friendly, and the reporting tools make it easier to track marketing performance and business growth.

Operations

The Proof is in the Results: I paid Marketing 360 $2,300/month for 6 months ($13,800 total) and saw zero movement in local rankings.

The mobile version takes a very long time to open at startup and also there are issues of crushing during the use of the app.

Owner

Marketing 360 provides an all-in-one solution for managing marketing, CRM, website design, and analytics, which simplifies business operations.

He wanted me to build a page for people from out of state to fly in and work with me when they couldn't even do the local ads correctly.

Some features feel less advanced compared to dedicated tools in each category (e.g., standalone social media platforms).

They hold bi-weekly meetings that are presented as marketing reviews, but in my experience, these felt more like upsell calls.

Some customization options are also limited compared to using specialized marketing software separately.

However, I would appreciate improvements in mobile optimization, customer support options, and pricing. Despite some areas of improvement, Marketing 360 remains a reliable choice for comprehensive marketing automation.

These credits can only be used if we reactivate an account and spend more money with them.

Second, the customer support options are limited, with only email and online ticket submission for resolving issues.

However, consideration should be given to small and medium scale enterprise so that the benefit does not result in profit drain on business.

We always feel safe knowing that our client information is protected by top-tier platform security protocols and encryption.

To be clear, the issue was not the business itself—we were generating strong, record-level sales on our own during that same period.

It makes things easier by combining websites, social media, email marketing, and advertising into one system.

Some features feel limited compared to specialized tools, and advanced customization options can be restrictive.

A company with actual skill earns your business monthly; Marketing 360 traps it.

The interface can feel a bit busy sometimes, especially when you're first getting started.

I told them at the beginning I need at least 30 leads a week and between the 3 main Ad places I couldn't even get 10 leads a week.

In other words, we would need to spend additional funds just to access the refund.

consulting

Maybe need to enhance their marketing and social media management profiles.

What truly sets Marketing 360 apart, though, is the people, and our account manager [sensitive content hidden]

It can also be more expensive than using separate, simpler tools, which might not be ideal for small businesses with tight budgets.

Senior Marketing Officer

The cost of acquiring the platform can be expensive and confusing for new users. When you add a service, the price goes up.

They have a slick salesman up front to make you feel good but once you get turned over to the fulfillment team it turned into a crap show.

For the third company, we entered into a contract of just over $9,000 per month.

Some parts of the platform may seem complicated if you only need a few basic marketing tools.

Marketing Manager

looking for some marketing company thats very organic like Marketing Pros 40

The website was decent, and the advertising appeared to perform well.

Marketing 360 vs PetDesk Comparison (2026)

Marketing 360

PetDesk

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives