NiceJob vs Okendo

Trustpilot

Birdeye

Yotpo

Broadly

REVIEWS.io

Feefo

Compare NiceJob and Okendo based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale.

A customer review management tool that brings businesses and consumers together through reviews.

Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Automated Publishing

Behavioral Analytics

Blogs

Campaign Analytics

Campaign Management

Campaign Planning

Categorization/Grouping

Commenting/Notes

Communication Management

Complaint Monitoring

Contact Management

Content Analytics

Conversion Tracking

Customer Engagement

Customer Experience Management

Customer Profiles

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Templates

Dashboard

Data Import/Export

Drag & Drop

Drip Campaigns

Dynamic Content

Email Marketing

Email Reminders

Engagement Tracking

Event Triggered Actions

Experience Management

Feedback Management

Filtering

For Customer Referrals

GDPR Compliance

Health Score

Image Library

Interaction Tracking

Keyword Tracking

Landing Pages/Web Forms

Lead Capture

Lead Engagement

Lead Generation

Lead Management

Live Chat

Loyalty Program

Marketing Automation

Media Library

Moderation

Monitoring

Multi-Account Management

Multi-Campaign

Multi-Channel Campaigns

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Channel Management

Multi-Channel Marketing

Multi-Location

Multivariate Testing

Negative Feedback Management

Performance Metrics

Personalization

Predictive Analytics

Publish Scheduling

Purchasing & Receiving

Ratings/Reviews

Real-Time Analytics

Real-Time Chat

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Recommendations

Referral Templates

Referral Tracking

Reminders

Reporting & Statistics

Reporting/Analytics

Reputation Management

Response Management

Review Badge Management

Review Monitoring

Review Notification

Review Request

Review Sharing

Rewards Management

ROI Tracking

Search Marketing

Search/Filter

Segmentation

Sentiment Analysis

NiceJob

Web-based

iPad

iPhone

Operation Manager 

I love the fact that Nice Job sends customers notifications to give a review for my business. The reviews help me to stand out amongst all of my competitors and generate me additional business.

Owner

The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.

Mananger

The nicejob had done a great job in building a customer trust  and with the help of nice job we are geting very NICE SEO.

President

They were super quick and responsive with building the site and in answering any questions that I had. Thinking about the move...STOP RIGHT NOW and JUST DO IT.

Their software is integrated into Jobber which makes it super convenient to communicate with clients. It definitely worth the money.

After 1 sms and 3 emails lots of them do. We gathered 103 reviews in 20days - amazing.

I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.

Very easy to use, accomplishes the goal we set out when signing up.

Beautiful, professional, custom website with integrated review software.

We have received many excellent reviews since we started using it. The numbers of reviews leads to more phone calls.

NiceJob Convert is also a great value and allows you to see your website final product prior to investing thousands of dollars into a redesign.

The additional layer is seamless and works behind the scenes to gather reviews for us. It's beyond ease of use, we literally get to forget about it and it still gathers reviews for us.

Owner 

Ease of use and support is off the hook. Always follows up with my customers and that is priceless.

Very simple to use and the customer support is fast, detailed, and extremely efficient in providing help to their clients.

General Manager

The IOS app is not fully functioning in the sense that a lot of the features are links to a web browser. Also the conversion website lead page is very limited.

Owner/Partner

Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.

During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going.

There's really nothing I can think of that I don't like.

NiceJob screenshot: NiceJob campaigns

NiceJob screenshot: NiceJob referrals

NiceJob screenshot: NiceJob display 5-star reviews

NiceJob screenshot: NiceJob review insights

NiceJob screenshot: NiceJob share snippets of reviews on social media

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

Yotpo is an eCommerce marketing platform that helps brands collect and showcase customer reviews, ratings, and photos throughout the buyer journey. The solution enables businesses to leverage user-generated content to build trust, increase social proof, and drive sales through strategic placement at key conversion points across their websites. Yotpo integrates with major eCommerce platforms and includes features like AI-optimized review requests and SEO enhancement tools.

Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Reviews.io is a review collection tool for companies to collect merchant (company) & product reviews from genuine customers, then share these on Google

Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.

Customizable Reports

Social Media Integration

Social Sharing

Third-Party Integrations

Widgets

Okendo

Linux

Windows

Managing Director

The amount of very positive reviews has been a boost not just to our marketing efforts but also affirms that we are doing a good job.

Marketing

We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance.

VP Digital

Overall, the customer service was really, really good. It's been only a couple of weeks so far but very happy with the product and the customer service.

Proprietor

Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's most frustrating.

Sr Digital Marketing Specialist

The setting options are also very useful so that reviews meeting certain requirements can auto-publish. I also appreciate the option to customize the display of reviews on our site.

owner

My customers are also leaving reviews at a higher rate. I think it is from the wonderful email solution that is deployed.

Director

Easy to use and the team made our integration seamless. Very helpful throughout the merge of our current review data.

DIrector

Has been great and overall increased our sale conversions on the website.

Sr. Ecommerce Developer

Lack of customization of the Review Submission form. Time zone difference from their Support Team and our Office causes a 1+ day delay in communication typically.

It's very easy to use and the customer service is great.

E-commerce Sales

Customer support was very helpful in setting it up for me and answering all of my questions.I have seen an increase in sales since installing Okendo on my site.

So I have to pay an extra premium just to get them to sync. I already pay you both monthly why am I paying more.

Director of eCommerce & Digital Marketing

The excellent customer service and the usability of the back end system in Shopify.

Director of Digital Marketing

The app is really user friendly and we've greatly increased the amount of reviews that are on our site.

Head of Chocolate 

Great features and service for reasonable cost.

People seem to like Okendo to leave a review, well, nobody has made any negative comments. Okendo don't bother me like Yotpo did.

I'd like to integrate with Klaviyo but I am. Not at the stage that I can afford the power plan.

Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products.

Okendo screenshot: Okendo Reviews allows brands to capture product ratings, photos, and videos directly on-site, with customizable display options and moderation tools to manage authenticity and compliance.

Okendo screenshot: Okendo Loyalty provides customizable earning and redemption rules for purchases, reviews, referrals, and social actions. Brands can create unlimited tiers, set points expiry, and configure program design to align with their brand.

Okendo screenshot: Okendo Referrals enables brands to launch referral programs that trigger after purchase, survey, or review. Configurable rewards and automated workflows make it simple to acquire new customers through advocacy.

Okendo screenshot: Okendo Quizzes helps brands build interactive product recommendation quizzes. With flexible logic, integrations, and design options, quizzes capture zero-party data and provide personalized guidance to increase conversions.

Okendo screenshot: Okendo Surveys lets brands deploy surveys onsite, post-purchase, via email, or shareable links. Responses sync to customer profiles and connected tools, enabling actionable insights to optimize CX and marketing.

Okendo screenshot: Okendo provides hands-on support to help brands succeed at every stage. From dedicated onboarding to ongoing account management and 24/7 live chat, our team is invested in your long-term growth.

NiceJob vs Okendo Comparison (2026)

NiceJob

Okendo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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