NiceJob vs TrueReview

Trustpilot

Birdeye

Podium

Broadly

GatherUp

Cloutly

Compare NiceJob and TrueReview based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale.

A customer review management tool that brings businesses and consumers together through reviews.

Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Automated Publishing

Behavioral Analytics

Blogs

Campaign Analytics

Campaign Management

Campaign Planning

Categorization/Grouping

Commenting/Notes

Communication Management

Complaint Monitoring

Contact Management

Content Analytics

Conversion Tracking

Customer Engagement

Customer Experience Management

Customer Profiles

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Templates

Dashboard

Data Import/Export

Drag & Drop

Drip Campaigns

Dynamic Content

Email Marketing

Email Reminders

Engagement Tracking

Event Triggered Actions

Experience Management

Feedback Management

Filtering

For Customer Referrals

GDPR Compliance

Health Score

Image Library

Interaction Tracking

Keyword Tracking

Landing Pages/Web Forms

Lead Capture

Lead Engagement

Lead Generation

Lead Management

Live Chat

Loyalty Program

Marketing Automation

Media Library

Moderation

Monitoring

Multi-Account Management

Multi-Campaign

Multi-Channel Campaigns

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Channel Management

Multi-Channel Marketing

Multi-Location

Multivariate Testing

Negative Feedback Management

Performance Metrics

Personalization

Predictive Analytics

Publish Scheduling

Purchasing & Receiving

Ratings/Reviews

Real-Time Analytics

Real-Time Chat

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Recommendations

Referral Templates

Referral Tracking

Reminders

Reporting & Statistics

Reporting/Analytics

Reputation Management

Response Management

Review Badge Management

Review Monitoring

Review Notification

Review Request

Review Sharing

Rewards Management

ROI Tracking

Search Marketing

Search/Filter

Segmentation

Sentiment Analysis

NiceJob

Web-based

iPad

iPhone

Operation Manager 

I love the fact that Nice Job sends customers notifications to give a review for my business. The reviews help me to stand out amongst all of my competitors and generate me additional business.

Owner

The review portion of the software is awesome as their system does all the emailing and following up for you. Excellent customer service as well.

Mananger

The nicejob had done a great job in building a customer trust  and with the help of nice job we are geting very NICE SEO.

President

They were super quick and responsive with building the site and in answering any questions that I had. Thinking about the move...STOP RIGHT NOW and JUST DO IT.

Their software is integrated into Jobber which makes it super convenient to communicate with clients. It definitely worth the money.

After 1 sms and 3 emails lots of them do. We gathered 103 reviews in 20days - amazing.

I had a beautiful, professional looking website created that has done wonders for my business, as have the reviews I've received through their system.

Very easy to use, accomplishes the goal we set out when signing up.

Beautiful, professional, custom website with integrated review software.

We have received many excellent reviews since we started using it. The numbers of reviews leads to more phone calls.

NiceJob Convert is also a great value and allows you to see your website final product prior to investing thousands of dollars into a redesign.

The additional layer is seamless and works behind the scenes to gather reviews for us. It's beyond ease of use, we literally get to forget about it and it still gathers reviews for us.

Owner 

Ease of use and support is off the hook. Always follows up with my customers and that is priceless.

Very simple to use and the customer support is fast, detailed, and extremely efficient in providing help to their clients.

General Manager

The IOS app is not fully functioning in the sense that a lot of the features are links to a web browser. Also the conversion website lead page is very limited.

Owner/Partner

Someones the AI doesn't detect that a review had been left by a particular client and it continues to nudge them, much to their annoyance. These are few and far between, though.

During COVID when we weren't sure if we would have to stop operating and were cutting costs, instead of cancelling, the guys at Nicejob offered us two months of free service to keep things going.

There's really nothing I can think of that I don't like.

NiceJob screenshot: NiceJob campaigns

NiceJob screenshot: NiceJob referrals

NiceJob screenshot: NiceJob display 5-star reviews

NiceJob screenshot: NiceJob review insights

NiceJob screenshot: NiceJob share snippets of reviews on social media

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

Podium is an AI-powered platform that helps businesses manage and convert leads. The platform is designed for a range of industries, such as automotive, healthcare, home services, and retail. It includes a virtual assistant that can drive leads, schedule appointments, and market the business. The system consolidates leads from various channels, including phone calls, text messages, website forms, and third-party sources, into a unified AI-powered inbox.

GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

Review management platform that helps you get more 5-star reviews on any review site, like Google, TrustPilot Facebook, TripAdvisor etc.

TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.

Automated Responses

Brand Management

Customizable Reports

Email Management

Media Monitoring

Scoring

SMS Messaging

Social Media Integration

Social Promotion

Social Sharing

Survey/Poll Management

Surveys & Feedback

Template Management

Third-Party Integrations

Visual Analytics

Website Integration

Widgets

TrueReview

Accounting Manager

The tech support was great when I needed help. The program is very easy to use, which is always great.

Manager

I like the screening process where you have a chance to resolve a problem before a person negatively critiques you. I also like to easy format and AI option for responses.

We have been using this for quite some time and have great success with the amount of reviews that we have been getting.

Attorney

The customer service is very good. They respond promptly and are always willing to help.

president

Positive reviews help my business to grow and is pretty user friendly.

It helps me do all the work with so much to do in my business this is such a helpful tool.

Sales and Marketing Manager

We are enjoying the user-friendly experience, and the price for the package we chose is very competitive.

Incredibly easy to integrate with square using zapier. It was a huge win for my project.

Weight Loss Specialist

Overall I'm satisfied with true review in the ability to have customers write reviews.

We were fortunate to find TrueReview, had a intro call with [sensitive content hidden] to learn about their process and enrolled in their free trial. The interface is simple and user friendly.

VP Sales  Marketing

I have had 2 google meets where they offered amazing service. Another big plus is the value of the money to enhance your marketing.

IT Sales Admin

I like the ease of use and how simple it is to send review requests and respond to reviews.

The user experience for our customers. Very clean and easy to digest which I believe results in more review conversations.

owner

True Review is easy to integrate into your business. Capturing reviews are essential.

People are much more likely to leave a bad review and rarely take the time to leave a good review on their own. This is detrimental for a small business.

Marketing Manager

Currently that is no longer saved/auto populated.

The only con I would say is that there's no custom monthly plan for the amount of reviews sent out.

Real Estate Professional 

Limited features - whisked I could manage reviews as far as which ones gets sent to Google etc.

TrueReview screenshot: Effortlessly manage your reviews with an intuitive dashboard that provides a live feed of reviews from Google, Facebook, and TrueReview. Respond to reviews directly from the dashboard to stay engaged with your customers.

NiceJob vs TrueReview Comparison (2026)

NiceJob

TrueReview

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives