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NiceJob vs TrueReview Comparison (2026)

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NiceJob logo

NiceJob

TrueReview logo

TrueReview

Overview

NiceJob is an AI growth platform and reputation marketing software that connects to your field service or accounting tools and automates review requests, AI review replies, referrals, rebooking reminders, and email marketing for service businesses.

TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

75

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

203

5

4

3

2

1

181

18

2

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5.0

156

5

4

3

2

1

151

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

“Customization and reporting options are somewhat limited for those wanting deeper control or advanced analytics. Despite this, it delivers strong value by doing exactly what it’s designed to do: helping businesses build trust, credibility, and visibility through authentic customer reviews.”
RS

Radha S.

Legal Assistant

“We resolved this by tagging the customers in our customer software as "noreview" so NiceJob would not auto-send them review requests.”
AN

Angela N.

Accounting

“I also appreciated its user‑friendly interface and automation features, which made it easy to stay consistent without adding extra work for the team.”
RS

Radha S.

Legal Assistant

Pros

“It has made collecting customer feedback much easier and has helped simplify our review management process.”
Verified reviewer profile picture

Goldy M.

Owner

“While the platform is effective overall, customization options for messaging and workflow automation can feel somewhat limited compared to more advanced reputation management systems.”
NA

Nnamdi A.

Director

“I love that I can just click to respond and that it notifies me instantly when a review is posted.”
AF

Andrew F.

Digital Marketing

Cons

“Bugs problems”
LG

Leonard G.

Pharmacy Technician

“Lack of local advertising in my exact desired area”
DO

Damian O.

Project manager

“Sometimes, information in job offers is inaccurate or out of date.”
WF

Waleed F.

Accounter

Cons

“Using Zip Alerts is another integration point that could fail, so TrueReview relies on the workflow portion via a third party.”
RZ

Reza Z.

President

“Expensive, tried locking me into a contract and left me feeling like we needed to keep our review requests in house, which was not what our company needed at the point of growth we were at.”
GM

Gina M.

Office Manager

“The "Powered by TrueReview" branding on review requests doesn't align with our premium brand experience.”
Verified reviewer profile picture

Anthony K.

Marketing Manager

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features122
  • AI/Machine Learning
  • API
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Publishing
  • Automated Responses
  • Behavioral Analytics
  • Blogs
  • Brand Management
  • CRM
  • CRM Integration
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Categorization/Grouping
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Contact Management
  • Content Analytics
  • Conversion Tracking
  • Customer Advocacy
  • Customer Engagement
  • Customer Experience Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Event Triggered Actions
  • Experience Management
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • GDPR Compliance
  • Generative AI
  • Hashtag Tracking
  • Health Score
  • Image Library
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Media Library
  • Media Monitoring
  • Moderation
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multivariate Testing
  • Negative Feedback Management
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Publish Scheduling
  • Purchasing & Receiving
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Referral Templates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Rewards Management
  • SMS Marketing
  • SMS Messaging
  • Scoring
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Usage Tracking/Analytics
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Personalization
  • Website Visitor Tracking
  • Widgets
  • Total features61
  • AI/Machine Learning
  • API
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Publishing
  • Automated Responses
  • Behavioral Analytics
  • Blogs
  • Brand Management
  • CRM
  • CRM Integration
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Categorization/Grouping
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Contact Management
  • Content Analytics
  • Conversion Tracking
  • Customer Advocacy
  • Customer Engagement
  • Customer Experience Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Event Triggered Actions
  • Experience Management
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • GDPR Compliance
  • Generative AI
  • Hashtag Tracking
  • Health Score
  • Image Library
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Live Chat
  • Loyalty Program
  • Marketing Automation
  • Media Library
  • Media Monitoring
  • Moderation
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Multivariate Testing
  • Negative Feedback Management
  • Performance Metrics
  • Personalization
  • Predictive Analytics
  • Publish Scheduling
  • Purchasing & Receiving
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Referral Templates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Rewards Management
  • SMS Marketing
  • SMS Messaging
  • Scoring
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Third-Party Integrations
  • Usage Tracking/Analytics
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Personalization
  • Website Visitor Tracking
  • Widgets

Integrations

  • Total integrations21
  • Clio
  • CompanyCam
  • DripJobs
  • Facebook Business Suite
  • FieldPulse
  • FreshBooks
  • Housecall Pro
  • HubSpot
  • JobTread
  • Jobber
  • Mindbody
  • QuickBooks Online
  • ResponsiBid
  • SendJim
  • ServiceMonster
  • ServiceTitan
  • Stripe Billing
  • UEAT
  • Workiz
  • Xero
  • Zapier
  • Total integrations1
  • Clio
  • CompanyCam
  • DripJobs
  • Facebook Business Suite
  • FieldPulse
  • FreshBooks
  • Housecall Pro
  • HubSpot
  • JobTread
  • Jobber
  • Mindbody
  • QuickBooks Online
  • ResponsiBid
  • SendJim
  • ServiceMonster
  • ServiceTitan
  • Stripe Billing
  • UEAT
  • Workiz
  • Xero
  • Zapier