Reputation vs ClientCircle

Birdeye

Podium

EmployeeReferrals

ReviewInc

Cognigy.AI

charles

Compare Reputation and ClientCircle based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Podium is an AI-powered platform that helps businesses manage and convert leads. The platform is designed for a range of industries, such as automotive, healthcare, home services, and retail. It includes a virtual assistant that can drive leads, schedule appointments, and market the business. The system consolidates leads from various channels, including phone calls, text messages, website forms, and third-party sources, into a unified AI-powered inbox.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale.

ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

@mentions

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Approval Process Control

Audience Analytics

Audience Engagement

Automated Publishing

Automated Responses

Benchmarking

Brand Management

Brand Tracking

Calendar Management

Campaign Analytics

Campaign Management

Collaboration Tools

Commenting/Notes

Communication Management

Competitive Analysis

Competitor Monitoring

Content Discovery

Content Management

Content Publishing Options

Customer Engagement

Customer Experience Management

Customizable Branding

Customizable Reports

Customizable Templates

Dashboard

Data Analysis Tools

Data Import/Export

Data Management

Data Visualization

Drag & Drop

Engagement Tracking

Feedback Management

Filtering

Hashtag Tracking

Image Library

Keyword Filtering

Keyword Tracking

Media Monitoring

Mobile Survey

Monitoring

Multi-Account Management

Multi-Campaign

Multi-Channel Data Collection

Multi-Channel Distribution

Multi-Channel Management

Multi-Language

Multi-Location

Natural Language Processing

Negative Feedback Management

Offline Response Collection

Optical Character Recognition

Performance Metrics

Post Scheduling

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Reporting & Statistics

Reporting/Analytics

Reputation Management

Response Management

Review Monitoring

Review Notification

Review Request

Review Sharing

Role-Based Permissions

Search/Filter

Sentiment Analysis

SEO Management

SMS Messaging

Social Listening

Social Media Integration

Social Media Monitoring

Social Performance Management

Social Promotion

Social Sharing

Survey Builder

Survey/Poll Management

Surveys & Feedback

Tagging

Template Management

Text Analysis

Third-Party Integrations

Trend Analysis

Visual Analytics

Widgets

Workflow Management

Reputation

Android

Web-based

iPhone

Internet Manager

So we have not used the product long but since have been using they are very reliable. They have an awesome backend to see all the stats and a great way to respond to reviews.

Vice President

It's hard to manage your reputation score with incomplete data coming from its platform. When problems were found the Reputations team were unable to fix the issues.

Consumer Experience Manager

The dashboard is very intuitive and reporting is customizable. Our account manager is super responsive and always pleasant.

I like that we are able to have insight into multiple review sites into one place. Macros are easy to use and reporting is customizable and super helpful.

Park Manager

Thank you for always taking the time to answer our questions and help keep up our "reputation. The ease of having surveys sent to our guests and getting feedback immediately is worth every penny.

Marketing Manager

This is a great product with good management and customer support when it comes to following up with reviews.

Corp Customer Service Manager 

Accuracy in numbers is frustrating. The delay from the websites to the platform sometimes makes it very hard.

Manager, Brand Reputation

Reputation.com is making it easy to get everyone in the company involved with helping improve our online reputation. We have been able to boost our rating significantly across all of our locations.

Overall, we were happy with the service reputation.com provided. I do believe they helped our imagine online, specifically positive reviews.

Marketing Consultant 

With Reputation.com we have gained valuable insight into the thoughts and feelings of our patients and areas of improvement that our clinics need to address.

The actual platform is great. Easy to use, and easy for our franchise owners to understand.

We have found very little about the software that we dislike.

Customer Relations Manager

Everything is available at your finger tips. Product quality at a very competitive cost.

Digital Reputation Manager

Very easy to use and explain to people across various departments. Loads of customization that have been really great.

Digital Marketing Specialist

I currently have to send the post/content to my phone and post. A bit of an inconvenience.

I love the reporting features and the customer service team.

Reputation screenshot: Reputation automated responses

Reputation screenshot: Reputation conversation reporting

Reputation screenshot: Reputation inbox

Large Enterprises

Mid Size Business

Small Business

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Run a smart, data-driven referral program in just a fraction of the time you currently spend tracking referrals. Supercharge employee engagement in your program with gamification, campaigns, mobile referral tools, and more.

One platform to grow your agency. Made for insurance.

Batch Communications

Chat/Messaging

Contact Management

Customer History

Customer Segmentation

Customizable Fields

Email Management

Email Marketing

Email Reminders

For Customer Referrals

Gamification

Incentive Management

Lead Capture

Lead Engagement

Loyalty Program

Multi-Channel Communication

Multi-Channel Marketing

Personalization

Referral Templates

Referral Tracking

Rewards Management

ROI Tracking

Website Integration

ClientCircle

Sales Coordinator

RocketReferrals does exactly what we need it to. There is logic built into the software to ensure the greatest success of the users/organizations using it.

Mahi is amazing - so patient and VERY detailed. SHe is part of the reason we love this product.

Master of Smooth Operations

The staff at Rocket Referrals have been so accommodating and responsive as I have have been learning to navigate all the amazing tools their portal offers.

Manager

We have enjoyed using rocket referrals. It has been a great tool for our business and helps us streamline the processes.

Agent

I really like hearing from my clients in a positive manner. I think they are seeing that we care about them, especially with the touchpoints RR has in place.

Consultant - Information Delivery

The portal is super easy to use, seamless and integrates well into the daily work. Customer service is top notch as well.

Partner

I love the product and had a great experience with my first call to customer support. I look forward to customizing our emails and utilizing the system to its fullest.

We have received multiple reviews on each platform as well. This is a great tool to gauge how your customers view your customer service, which is so important for customer retention.

Sales & Marketing Coordinator

I was unhappy with how few of our clients actually made referrals. We got quite a few reviews, but little to no referrals.

I really liked the ease of use, and how easy it was for our clients to send us testimonials and reviews.

We find RR a great resource to stay in contact with our clients and engage our staff. What we like: 1. Price, 2. no committment.

Managing Partner

Set it and forget it, and let your clients tell you how much they love you. It's truly the best marketing money we've spent period.

Its been a great experience for our business. We will continue to use.

Owner

I like the ease of use of this software so far.

Director of Operations

This is a thrid party integration that works seamlessly with our agency management software.

Assistant Account Manager

I'm having a hard time thinking of any cons for this product.

It doesn't sync with our management system...but that's hard to blame on Rocket Referrals.

Nothing really as of this review. We've had nothing but great experiences so far and no real negative comments.

Reputation vs ClientCircle Comparison (2026)

Reputation

ClientCircle

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives