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UpPromote: Affiliate Marketing vs Referral Factory Comparison

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Overview

Category Leaders

UpPromote is the top recommended affiliate/referral app on Shopify. With this all-in-one solution, you can build and manage...

Category Leaders

Plug & play referral software to build your own referral program. Works with HubSpot, Stripe, Pipedrive, Zoho, Salesforce,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

76

5

4

3

2

1

57

16

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.9

123

5

4

3

2

1

107

15

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They always respond immediately and are supportive and helpful. This has been a much better experience than what we had with our previous platform for price and customer support.
UpPromote has solved my headaches and makes it easy for me. It's pretty easy to set it up and their support team has been very responsive and helpful to my queries.
Love the ease of use and for an affiliate marketing option the price is pretty good.

Pros

Great experience, the support team is amazing. Every time I've had a question or issue, they've been super friendly and knowledgeable, and they always respond quickly.
Another great feature of Referral Factory is the number of offered third-party integrations. I was particularly impressed with the Hubspot integration, which was easy to set up and use.
Support team are always ready to help and I would love to appreciate [sensitive content hidden] for her help. Creating referral campaigns is very easy and you can track everything on real time.

Cons

The biggest negative is that we can't integrate with PayPal to be able to send payouts from the UpPromote app, but that's more of a PayPal issue and not UpPromote.
The interface design was complex so it was difficult to understand its content.
I think the email feature is a little bit limited.

Cons

You are unable to generate coupon codes, but rather limited to uploading and distributing them.
One potential con of Referral Factory is that it may be too complex and pricey for small businesses or entrepreneurs just starting with referral marketing and having a limited budget.
It is hard to think of anything I don't like about Referral Factory. It saves me countless time every day.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features32
  • API
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Alerts/Notifications
  • Banner Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Commission Management
  • Contact Management
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Employee Referral Management
  • Engagement Tracking
  • For Customer Referrals
  • For Employee Referrals
  • Fraud Detection
  • Gamification
  • Incentive Management
  • Influencer Discovery
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Monitoring
  • Multi Level Marketing (MLM)
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Metrics
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third-Party Integrations
  • User Management
  • Visual Analytics
  • Total features47
  • API
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Alerts/Notifications
  • Banner Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Commission Management
  • Contact Management
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Templates
  • Employee Referral Management
  • Engagement Tracking
  • For Customer Referrals
  • For Employee Referrals
  • Fraud Detection
  • Gamification
  • Incentive Management
  • Influencer Discovery
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Monitoring
  • Multi Level Marketing (MLM)
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Language
  • Performance Metrics
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third-Party Integrations
  • User Management
  • Visual Analytics

Integrations

  • Total integrations9
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations16
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Sb
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Soumick b.

Consumer Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UpPromote: Affiliate Marketing logo

UpPromote: Affiliate Marketing

The app is very Good to use | Amazing Feature

Reviewed 2 years ago
Pros

The data management and operation are very easy to use.

Cons

Referral management is an issue sometimes.

Vendor response

Thank you for your feedback, we sincerely appreciate it, and it is our pleasure to assist you. Regarding your referral management query, we are unsure what problems you are meeting. We want you to know that UpPromote helps track referral orders and gives you complete control over reviewing, approving/denying. So, If you have any issues using our app, please get in touch with us at support@secomapp.com, and we'll try our best to support you immediately.

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Oleh N.

Marketing and Advertising, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Referral Factory - a review after we started to use it five months ago

Reviewed 3 months ago

Overall, it is a straightforward tool to improve affiliate marketing activity. Also, I got a new, fresh approach to email marketing and referrals in general. I like simplicity - in some cases, this is an excellent option to attract new clients.

Pros

I work in a digital marketing agency, and affiliate marketing is one of our businesses. We own several websites and earn from affiliate marketing, placing links to our clients, sending out newsletters, or other ways of communicating with users. Before using the Referral Factory, the whole administrative part of the work was complicated and chaotic. Gathering everything under one umbrella was very...

Cons

As with any software, you must learn how to use it first. It is relatively easy, but if you need to connect through API or important contacts, don't hurry. Get support from the Referral Factory to save time while following the instructions. One more con: you cannot use your referral codes because they must be generated within the system. It is bad because some clients do not want to rely on third-party codes.

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Rufino M.

Wholesale, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Referral Factory logo

Referral Factory

The support team is amazing

Reviewed a year ago
Pros

Great experience, the support team is amazing! Every time I've had a question or issue, they've been super friendly and knowledgeable, and they always respond quickly. What's even better is that they're patient and willing to go the extra mile to make sure I'm completely satisfied with their service.

Cons

While it's a great tool for building an affiliate program, I did run into some issues with the API customization. I found it to be a bit more complicated than I anticipated, and it took some extra effort to get it set up the way I wanted. However, I will say that the support team was still very friendly and helpful throughout the process. So while I had some difficulties, I appreciate their assistance and would still recommend Referral Factory for anyone looking to build an advanced affiliate program.

LP
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Luke P.

Management Consulting, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Amazing referral software

Reviewed 8 months ago

Hands down the best referral software due to its AI and UI.

Pros

The UI, integration with hubspot CRM, and the AI campaign generator.

Cons

You have to take payments to affiliates off-platform. It would be great if you could see the amount owed to each affiliate, then send them money from inside the platform. I'd also like to see the ability to customize the referral codes.

LH
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Lara H.

Financial Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Referral Factory logo

Referral Factory

Great start, plenty room for growth!

Reviewed 7 months ago

Amazing support form all involved, and loving being a part of your growth! Fingers crossed our two campaigns are a hit so I can really brag for you ;)

Pros

Integration was easy, support is exceptional, service is top-notch, rewards system is easy and intuitive. And honestly, the layout and design of the campaign creator is great, just needs a few more features to be perfect!

Cons

I do find myself having to create media libraries etc to simulate a dashboard which should really be standard with any affiliate program. Also the Hubspot integration also had some issues, which was clearly from my side in the end, but could have been avoided.

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Thomas L.

Oil & Energy, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Referral Factory is making my job a lot easier

Reviewed a year ago
Pros

The easy integration with Zapier, and the reduced marketing costs for new customers.

Cons

So far, we didn't encounter any problems using Referral Factory. When we had a question, [sensitive content hidden] helped us out in a friendly, professional manner.

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Melissa E.

Design, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Genius and brilliance referral marketing!

Reviewed a year ago

My overall experience would have to be superb referral marketing in a program!

Pros

I like most about this program is that it makes everything seem graspable and achievable.

Cons

Who is the least appealing about this program spending money on it.

SP
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Samantha P.

Public Relations and Communications, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Capterra Referral Software is Top Notch!!

Reviewed 6 months ago

Fantastic... really impressed with the use and functionality of their great range of options

Pros

The ease of use. And great options of choice it provides.. great choice for a busy marketing department

Cons

I am happy with all i saw and tried to date.. i learn more every time i use it

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Maja L.

Marketing and Advertising, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

This App has Increased my Productivity!

Reviewed a year ago
Pros

Referral Factory is a powerful referral marketing software that makes managing your referral programs simple and efficient. If you are a marketer like me, you will appreciate its user-friendly interface, allowing easy navigation and management of your referral campaigns.

Cons

One potential con of Referral Factory is that it may be too complex and pricey for small businesses or entrepreneurs just starting with referral marketing and having a limited budget.

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Mercy O.

Food & Beverages, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

I am forever grateful for the positive impact

Reviewed a year ago

As a Marketing Specialist for a Food & Beverage company, I can't contain my excitement as I share the incredible impact Referral Factory, in conjunction with Hubspot, has had on our marketing campaigns for the past six months. It has been an absolute game-changer. Referral Factory has elevated our performance to new heights and has helped us achieve our marketing goals...

Pros

Their smooth integrations as well as the amazing support from [sensitive content hidden]!

Cons

That customization is difficult on lower plans.

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Jonathan G.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Your Easy To Use Affiliate Powerhouse

Reviewed 3 months ago
Pros

The setup was surprisingly easy and accurate using their AI tool. Getting our affiliates onboarded was just as easy as well, it generated the codes, links and emails. We are a service based business so we don't have a large affiliate network yet, but so far it's been easy to setup and use. Just glad to get away from manually updating and managing spreadsheets with deep insights into what's working for our business.

Cons

I didn't see any way to attribute referrals a commission based structure, but thankfully that's not our model. If you are using a commission payout I would contact support to see if your model works on the platform. They are always sending updates about what's coming soon, so it could be out already and we just don't have a need for it yet.

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Vivian A.

Online Media, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Zapier automation - How you could easily automate your campaign via Zapier with Klaviyo

Reviewed a year ago
Pros

Ease integration with Zapier and other marketing tools, making it easy for businesses to automate their referral campaigns and boost customer acquisition

Cons

Referral Factory is a bit pricey for smaller businesses but its features are worth the investment

LA
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Leigh Ann F.

Marketing and Advertising, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

The Referral Factory was an excellent discovery for me.

Reviewed a year ago

Using Referral Factory It was exciting to find out that I can generate referral links for all of my contacts in Pipedrive and automate the whole workflow!

Pros

The Customer Support team was great while helping me to set up my Pipedrive integrationWe don't have a big budget for marketing and don't use many channels and setting up a widget on our website was a great way of promoting to the right audience. At the end of the month, I was surprised when I noticed that we spent less on the referral campaign than we did for other marketing channels. Also, from my personal experience, leads that come from referral campaigns are much more loyal than those from other marketing channels.

Cons

We had a few minor issues, but they were all resolved.

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Tajamul H.

Sports, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Best Campaign Manager

Reviewed a year ago

Overall, Referral Factory can be a useful tool for businesses looking to increase their customer base through word-of-mouth marketing.

Pros

Referral Factory's campaign manager is a powerful tool that allows businesses to create and manage their referral marketing campaigns with ease. The campaign manager offers a wide range of features and customization options to help businesses create effective campaigns that drive results.

Cons

I am unable to send emails to specific segments right now, but they have told me that feature would be accessible starting next month.

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Emmanuel O.

Mental Health Care, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

The results were very satisfying

Reviewed a year ago

The promotional tools added much needed colour to our marketing.The pop up and widgets tools were especially helpful in converting a lot of our website visitors to customers.It was an easy and productive referral campaign and we are extremely satisfied with the results.I highly recommend referral factory and its services 11 times out of 10.

Pros

How well they understood marketing and software that helped convert a large number of visitors to clients. The numbers were incredible in terms of result.

Cons

I enjoyed everything about their services.

LS
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Liam S.

Management Consulting, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Referral Factory has been a game-changer for our consulting business

Reviewed a year ago

Referral Factory has been a game-changer for our management consulting business. While there are some areas for improvement, such as the user interface and initial setup process, the platform's impact on our business has been significant. The integration with Hubspot is seamless, and the ability to incentivise customers to refer their friends and family has led to a steady stream of high-quality leads. The team at Referral Factory has been supportive and responsive, providing valuable insights into optimising our referral programme. We highly recommend Referral Factory as an excellent investment for any business looking to grow and increase sales.

Pros

Referral Factory has had a significant impact on our business by generating more referrals and boosting sales. The integration with Hubspot is seamless and makes it easy to manage our sales pipeline and track progress. The ability to incentivise customers to refer their friends and family is a great feature that has led to a steady stream of high-quality leads. The team at Referral Factory is supportive, responsive, and provides valuable insights into optimising our referral programme. I will also give a shout-out to [sensitive content hidden] for their support throughout our 18 months so far with the business providing great customer support.

Cons

The user interface could be more user-friendly, especially for those who are not familiar with referral marketing. The initial setup process can be somewhat time-consuming for the user, however, I understand this is also important to make sure everything is set up correctly.

AR
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Verified reviewer

Architecture & Planning, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Referral Factory logo

Referral Factory

Easy integration and effective analytics

Reviewed a year ago
Pros

Easy integration, control over their referral marketing programmes, including analytics, allowing you to change rules and settings based on business needs, our team is excited to use, introducing new rewards for use

Cons

At the first stages, we have questions about the settings, but technical support and service quickly answer us

AR
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Verified reviewer

Marketing and Advertising, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Seamless HubSpot Integration

Reviewed 8 months ago

Referral Factory is a robust and advanced referral marketing platform, that really excels with their templates. They have one for every idea imaginable! This is often the hardest part when getting started.

Pros

Referral Factory is great for setting up referral programs, especially with all the templates available. One of the best parts is how well it connects with HubSpot, making it easier to understand and manage our customer data, messaging, and performance analytics.

Cons

Referral Factory is really good, but getting around the more complex settings could be a bit tricky for those not so tech-savvy. The setup was mostly fluid, but you need to know what you want in order to get things set up properly.

TP
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Taron P.

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Explored referral marketing for me

Reviewed a year ago

It was the first time that I used any referral marketing tool for my business and I was really surprised to see the results of my campaign! It helped my business to grow over the last 3-4 months.

Pros

This tool is good both for experienced referral campaign runners and beginners. As I was a beginner in this sphere I book a demo with the team and [SENSITIVE CONTENT] really helped us to feel more confident with using the tool. Also, I could make the campaign's design fully on-brand due to the customizing options that the software offers, cool!

Cons

One of the cons for me about this software was the fact that Referral Factory does not have an app.

SV
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Stacey V.

Writing and Editing, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Super easy to use and great customer support

Reviewed 3 years ago
Pros

Referral Factory makes it so simple to implement a referral programme, especially for those of us who aren't that tech-savvy. Funnily enough, Referral Factory was referred to me by a colleague in my industry. When she first mentioned it, I was concerned that it would be too much work and might involve some coding experience. It turns out they built the software for people exactly like me. The ease of use is definitely my favourite aspect, but I was also so pleasantly surprised by the level of support offered in the early stages of setting up my campaign. The team helped me think through how to reward my customers and incentivise them to refer their friends. I highly recommend this software for small business owners!

Cons

I have only recently started using the software, and since I have a small business, I haven't had any problems with connecting the software to my online platforms. I am yet to see a major increase in my leads, but I think that what makes this marketing approach really work is that it can grow exponentially once the referrals start picking up.

Vendor response

Thank you so much for the great review Stacey. We really appreciate the feedback and are happy to help you get more quality leads.

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Raymond H.

Management Consulting, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Affordable software with great features

Reviewed a year ago

Great experience so far. Both when I am working on it myself and when I need support. Help is available and they are very accommodating.

Pros

I have been looking for referral software but could never find one that fits me well. Referral factory turns out to be the one I have been looking for. It is affordable, and it is jam-packed with features. It helps me create and run my first referral marketing for my consulting business.

Cons

I don't believe it have the feature to automatically generate coupon codes. From what I see, I have to upload and distribute them myself.

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Dima G.

Computer Software, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Referral Factory logo

Referral Factory

Powerful and User-Friendly Referral Platform

Reviewed a year ago

My overall experience with Referral Factory has been highly positive. The platform offers a comprehensive solution for implementing and managing referral programs, empowering businesses to leverage the power of word-of-mouth marketing effectively. The ease of use, versatility in campaign management, and seamless integration capabilities make Referral Factory a standout choice

Pros

While Referral Factory offers an exceptional experience overall, there are a area that could be improved -Pipedrive integration

Cons

Have to pay extra to have more than 30K users in my account

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Avani S.

Financial Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

Friendly and Efficient customer support team

Reviewed a year ago

So far it has been a wonderful journey using Referral Factory in the last 12 months. I was able to launch cost-effective and result-oriented Referral Campaigns that helped me increase customers and generate more revenue for my business.

Pros

Along with amazing tools for Referral Campaign management, Referral Factory has an efficient and supportive customer support team. I would like to highlight the support provided by Stacey over video calls throughout our journey from signing up to choosing a plan and to implementing a marketing campaign. This support has helped me increase my customer base and build a stable business.

Cons

So far I haven't encountered any issues with Referral Factory as it fits my needs completely.

Vendor response

It's great to hear that the customer support team at Referral Factory has been so helpful and supportive throughout your journey.

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Jon G.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Referral Factory logo

Referral Factory

It offers a lot more than the price you pay

Reviewed a year ago

Referred customers tend to have higher conversion rates as they come with an added layer of trust and social proof, making them more likely to make a purchase.Expanding Brand Awareness, now I can effectively help the business tap into new audiences and boost brand awareness through authentic word-of-mouth marketing, where satisfied customers share positive feedback about their experiences with others.

Pros

Referral Factory has been supportive, providing us with insights into optimizing our referral program. Setting up the HubSpot integration for this SAAS product was very easy! I was surprised by how simple the process was. Immediately everything ran smoothly. Now I can easily manage multiple social media accounts, create and schedule posts in advance, and track my social media analytics at all times.

Cons

Didn't have any issues. But although it is easy to use, the connection is a little slower because you can connect only one integration at a time.

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Diego J.

Consumer Goods, 51-200 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Referral Factory

Referral Factory's deep referral analytics have been a game-changer for my business!

Reviewed a year ago
Pros

The analytics provide valuable insights into the performance of my referral campaigns, including referral sources, conversion rates, and revenue generated. This information has helped me identify the most effective referral channels and optimize my marketing strategy to drive even more customer acquisition through referrals. The analytics are easy to understand and customizable, allowing me to focus on the metrics that matter most to my business.

Cons

Although I was initially disappointed to find out that I could not send emails to specific segments while using Referral Factory, their customer support team has been extremely responsive and informed me that this feature will be added next month. I appreciate that Referral Factory is always looking for ways to improve their platform and make it more user-friendly.

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Danielle H.

E-Learning, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Referral Factory

Helpful and useful product with amazing customer service!

Reviewed a year ago
Pros

I work in marketing for an E-Leaning company. Referral Factory saves me time every day because I used the program to set up automated email notifications to our clients. The system automatically reminds my clients to refer their friends, and I don't have to lift a finger! [sensitive content hidden] were both very helpful to me when I first set it up. Overall it is a useful and easy to use program.

Cons

It is hard to think of anything I don't like about Referral Factory. It saves me countless time every day! If I had to think of something, I would say that I wish we could send emails to specific segments, but [sensitive content hidden] told me that this feature will be available soon!