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Referral Factory Logo
Referral Factory
4.9
(115)

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Simple referral marketing software. No coding required!

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Referral Factory Pricing, Features, Reviews and Alternatives

Referral Factory product overview

Price starts from

95

Per month

Flat Rate

What is Referral Factory?

Plug-and-play software to build and track your customer referral program. Connects directly to your CRM so you can automate asking your HubSpot, Stripe, Pipedrive, Intercom, Zoho and Salesforce contacts to refer. Or use Zapier to connect any CRM! Access 100+ referral program templates, or create your own. We also offer 200+ referral rewards and incentives as well as referral widgets, pop-ups, and pages. PLUS advanced referral analytics and tracking. We're the ONLY referral app certified by HubSpot!

Key benefits of using Referral Factory

No coding required
Easy to use
Build referral programs that look 100% on brand
Referral program templates for every business type
Run multiple campaigns
Integrate with your CRM
Integrate with Stripe
Easily qualify referrals for a risk free program
Fraud alerts for referred users
Available in over 16 languages

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
Chat
24/7 (Live rep)

Training options

Webinars
Documentation
Videos
Live Online

Referral Factory pricing information

Value for money

4.8

/5

115

Starting from

95

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Referral Factory features

Functionality

4.8

/5

115

Total features

47

5 categories

Most valued features by users

Activity Dashboard
API
Third-Party Integrations
Campaign Management
Reporting & Statistics
Data Import/Export
Customizable Templates
Customizable Branding

Referral Factory users reviews

Overall Rating

4.9

/5

115

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.57/10
Rating distribution

5

4

3

2

1

100

15

0

0

0

Pros
Great experience, the support team is amazing. Every time I've had a question or issue, they've been super friendly and knowledgeable, and they always respond quickly.
Another great feature of Referral Factory is the number of offered third-party integrations. I was particularly impressed with the Hubspot integration, which was easy to set up and use.
Support team are always ready to help and I would love to appreciate [sensitive content hidden] for her help. Creating referral campaigns is very easy and you can track everything on real time.
Cons
You are unable to generate coupon codes, but rather limited to uploading and distributing them.
One potential con of Referral Factory is that it may be too complex and pricey for small businesses or entrepreneurs just starting with referral marketing and having a limited budget.
It is hard to think of anything I don't like about Referral Factory. It saves me countless time every day.
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Marija B.

Facilities Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value for money and wide selection of referral program templates

Reviewed a year ago

I wanted to increase number of my customers and I didn't want to build everything from scratch so this really helped me save time. It is super easy to use, data is trackable, it's not expensive

Pros

As a small business owner I understand how much client referrals are important . So, I was really happy to find a platform that helps me build referral program, that is easy to track and there are so many templates for different industries. Templates are customizable so you can play with it and try different looks, add different images etc.Also It is not expensive, that is important part for me, because my business is on tight budget.

Cons

Althought there are lots of supported languages, there is no croatian but that is not a really big problem.

Vendor response

Thank you for sharing your positive experience with Referral Factory. We're thrilled to hear that our platform has helped you build an effective referral program that is both easy to use and trackable. We're proud to offer a wide selection of customizable templates for different industries, and we're glad to hear that you found them useful. We understand the importance of affordability for small businesses, and we're happy to provide great value for money. We appreciate your feedback regarding the Croatian language, and we will take that into consideration for future improvements. Thank you for choosing Referral Factory to help increase your customer base.

DP
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David P.

Internet, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy

Reviewed a year ago

We used this platform to get our influencers to refer other influencers. Worked really well and the technical support team helped us a ton in figuring out how to qualify our referrals on autopilot, thanks [sensitive content hidden]!

Pros

Nice API (we opted for a more technical setup as have our own developers). Also many reward options.

Cons

Nothing really which is why we're using it

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Ecem C.

Construction, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to use and great support

Reviewed a year ago

I use Referral Factory to reach potential customers in order to save time and cost.

Pros

Interface is easy to learn. Affordable price. The team was so helpful, they guided us in every steps.

Cons

So far I don't have any negative opinion about Referral Factory. It runs without any issue.

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Nihad H.

Computer Software, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easiest campaigns setup ever

Reviewed a year ago
Pros

Referral Factory has a fantastic tracking program that is both easy to use and highly customizable. Interface is really user friendly and you can quickly track referrals and manage rewards for both referring and invited person. The dashboard is easily customizable, and all the needed filters are displayed, making it easy to have everything in one place.Another great feature of Referral Factory is the...

Cons

I'm using their Basic Package and I didn't come across any issues or something that I don't like so far.

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Vladyslav K.

Banking, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing service

Reviewed a year ago
Pros

I was able to utilize Referral Factory's power and integrate it with our Salesforce CRM. The application was user-friendly with explicit guidance and excellent assistance from their customer support team. Creating a referral template and sending it to our Salesforce contacts was a simple process. Our loyal customers' request for QR code generation was met, which pleased us. Moreover, the app has several remarkable features. We particularly liked monitoring the referral status to gauge our progress and efforts' efficiency.

Cons

This product is impressive and has many great features that make it an excellent tool for businesses looking to streamline their referral program. However, there is room for improvement in a few areas. For example, the referral template creation process could benefit from more customization options to help businesses tailor the template to their brand's specific needs. Additionally, while the app's...

Referral Factory FAQs

Q. What type of pricing plans does Referral Factory offer?

Referral Factory has the following pricing plans:
Starting from: $95.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Referral Factory?

Referral Factory has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Referral Factory support?

Referral Factory supports the following languages:
Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Irish, Italian, Japanese, Malay, Norwegian (Bokmal), Portuguese, Portuguese, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian


Q. Does Referral Factory offer an API?

Yes, Referral Factory has an API available for use.


Q. What other apps does Referral Factory integrate with?

Referral Factory integrates with the following applications:
HubSpot Marketing Hub, Google Analytics 360, Webhook Relay, Zapier, Zoho Connect, Zoho Flow, Segment, Pipedrive, Stripe, Tremendous, monday.com, Redtail CRM, Salesforce Platform, HubSpot Sales Hub, HubSpot CRM, Intercom


Q. What level of support does Referral Factory offer?

Referral Factory offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat, 24/7 (Live rep)

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