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SurveyLegend vs SurveySparrow Comparison

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Overview

Category Leaders

SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease.

Category Leaders

SurveySparrow is a conversational survey tool which allows users to create custom surveys, distribute surveys through multiple...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

714

5

4

3

2

1

467

221

23

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.4

60

5

4

3

2

1

37

15

5

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

It's pretty nice, even on just a free trial. What I liked the most is that it recorded answers by respondents who didn't necessarily finish and submit the survey.
This I have done in the past via email and social media. I went looking for a survey software that was user friendly and affordable for my needs and SurveyLegend has been a great solution.
First I love the aesthetic and customizable features. With a design background, it was important to me to find software that would make a survey appealing for participants.

Pros

My clients and their clients love this software. The best resolution to typeform issues.
Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.
Overall: fast, flexible with good optionality on questions. Great, responsive customer service.

Cons

Emozi question are restricted with only three emozies and also the quality of emozi picture is bad.
Inability to export data after paid subcription is stopped.
It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.

Cons

Inability to move through the visual view of the survey without going from start to finish to see edits. Renaming is only available on the Enterprise subscription.
Really bad customer service. Slow response time and no real help.
Replied no, and the bot says the team typically answers in a few min. An hour later still waiting.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features73
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Ballots Over Email
  • Benchmarking
  • Candidate Profiles
  • Chat/Messaging
  • Complaint Monitoring
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Election Management
  • Email Distribution
  • Email Marketing
  • Face-to-Face
  • Feedback Management
  • Forms Creation & Design
  • Knowledge Management
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Nominations
  • Offline Response Collection
  • Online Polling
  • Online Voting
  • Panel Management
  • Paper-Based
  • Performance Metrics
  • Phone Polling
  • Phone Voting
  • Phone-Based
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ranked Choice Voting
  • Rater Selection
  • Real Time Analytics
  • Real-Time Results
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Visual Analytics
  • Voter Authentication
  • Weighted Voting
  • Total features52
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Ballots Over Email
  • Benchmarking
  • Candidate Profiles
  • Chat/Messaging
  • Complaint Monitoring
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Election Management
  • Email Distribution
  • Email Marketing
  • Face-to-Face
  • Feedback Management
  • Forms Creation & Design
  • Knowledge Management
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Nominations
  • Offline Response Collection
  • Online Polling
  • Online Voting
  • Panel Management
  • Paper-Based
  • Performance Metrics
  • Phone Polling
  • Phone Voting
  • Phone-Based
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Ranked Choice Voting
  • Rater Selection
  • Real Time Analytics
  • Real-Time Results
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Visual Analytics
  • Voter Authentication
  • Weighted Voting

Integrations

  • Total integrations4
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations12
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier