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SurveySparrow
4.4
(46)

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Conversational survey tool

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App Info

Pricing

Features

Reviews

Alternatives

SurveySparrow Alternatives

How do SurveySparrow alternatives compare?

SurveyLegend and Medallia stand out as its top competitors based on similarity, popularity and user reviews. When comparing SurveySparrow to its top 100 alternatives, Surveyol has the highest rating, with Stella Connect as the runner-up, and SurveySparrow ranking 79th place. Zoho CRM has the most reviews with a total of 4,697, while SurveySparrow has 46. Users say Jebbit tops the list for value for money followed by Multirater Surveys, while SurveySparrow comes in 56th. Users also say Multirater Surveys and Stella Connect are the easiest to use, while SurveySparrow takes 52nd place.

How do I choose the best SurveySparrow alternative?

Browse our list of competitors to find the tool that's right for your team and workflow. Filter apps by features, pricing, ratings, integrations, devices and more. Read verified reviews and discover what other people in your industry are using. Compare apps side by side to find the best match for your business.

What are the top 5 alternatives to SurveySparrow?

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Features

Pricing model

Devices supported

User rating

Organization types

Geographies served

Integrated with

Industry

Company size

Top 100 alternatives

SurveyLegend

4.6
(422)

Mobile-friendly survey management platform

visit websiteCompare

Pricing

Starting from

$19/month

Value for money

4.3

0.2

4.5

What users say about SurveyLegend's value for money

Read all reviews

What I liked most about SurveyLegend is the unlimited question capability under the free package, making it an extremely cost-effective solution.

BV

Ben V.

We were looking for a simple platform to run surveys and as a NFP, cost is a factor. Survey Legend is pretty intuitive to use and has great capability for look and feel of survey templates.

JC

Jess C.

Total

6

22

20

features in common

6

features in common

SurveyLegend's unique features

  • Email Distribution

  • SSL Security

  • Social Media Integration

  • Question Library

SurveySparrow's unique features

  • Video Support

  • Pulse Surveys

  • Feedback Management

  • Customer Segmentation

Medallia

4.5
(24)

The pioneer and market leader in Experience Management

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Features

Total

0

4

20

features in common

0

features in common

Medallia's unique features

  • Benchmarking

  • Goal Setting / Tracking

  • CRM Integration

  • Engagement Analytics

SurveySparrow's unique features

  • Feedback Management

  • Data Import/Export

  • Pulse Surveys

  • Survey Management

Zonka Feedback

4.8
(23)

Multi-channel survey & feedback platform

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Pricing

Starting from

$29/month

Value for money

4.9

0.4

4.5

What users say about Zonka Feedback's value for money

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Easy to use good costumer service, great response rate from costumers.

HP

HENRIK P.

In built kiosk, which will save your cost. Battery performance and monitoring.

AR

Anonymous Reviewer

Total

4

32

20

features in common

4

features in common

Zonka Feedback's unique features

  • Receiving

  • WYSIWYG Editor

  • Multi-Location

  • Ratings & Reviews

SurveySparrow's unique features

  • Pulse Surveys

  • Multi-Channel Distribution

  • Data Import/Export

  • Video Support

Remesh

4.6
(9)

AI-powered market research platform

visit websiteCompare

Features

Total

5

16

20

features in common

5

features in common

Remesh's unique features

  • Trend Analysis

  • Customizable Questions

  • Demographic Data Collection

  • Real Time Analytics

SurveySparrow's unique features

  • Surveys & Feedback

  • Reporting & Statistics

  • Multi-Channel Distribution

  • Data Visualization

Startquestion

4.9
(55)

Online survey creator and feedback collection

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Pricing

Starting from

$49/month

Value for money

4.6

0.1

4.5

What users say about Startquestion's value for money

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Intuitiveness, reliability, value for money, great support and flexibility.

JW

Jacek W.

Value for money: plenty of question types & customisation possibilities for a fair price.

AR

Anonymous Reviewer

Total

5

25

20

features in common

5

features in common

Startquestion's unique features

  • Mailing List Management

  • Progress Tracking

  • API

  • Email Integration

SurveySparrow's unique features

  • Template Management

  • Pulse Surveys

  • Data Visualization

  • Customer Segmentation

Keatext

3.8
(18)

Feedback analysis for customer experience

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Features

Total

3

14

20

features in common

3

features in common

Keatext's unique features

  • Progress Tracking

  • Commenting

  • Customer Experience Management

  • Knowledge Base Management

SurveySparrow's unique features

  • Pulse Surveys

  • Feedback Management

  • Surveys & Feedback

  • Data Import/Export

Retently

5.0
(23)

Net Promoter Score & customer feedback collection

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Pricing

Starting from

$15/month

Value for money

4.8

0.3

4.5

What users say about Retently's value for money

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Ease of use, beautiful and intuitive interface, cost effective.

Mark D.

The fact that Retently solely focuses on the NPS survey, and at a great price point, made them the obvious choice for me.

Mark D.

Total

6

27

20

features in common

6

features in common

Retently's unique features

  • Email Integration

  • Real Time Notifications

  • API

  • Customizable Branding

SurveySparrow's unique features

  • Video Support

  • Survey Management

  • Preview Functionality

  • Data Visualization

Surveyol

5.0
(5)

Online survey and questionnaire creation software

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Features

Total

9

32

20

features in common

9

features in common

Surveyol's unique features

  • Text Editing

  • Receiving

  • Email Distribution

  • Filtered Views

SurveySparrow's unique features

  • Multi-Channel Distribution

  • Data Visualization

  • Automated Scheduling

  • Reminders

Nextiva

4.2
(173)

Simplifying Business Communication

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Pricing

Starting from

$18.95/month

Value for money

4.1

0.4

4.5

What users say about Nextiva's value for money

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We researched many companies and Nextiva was by far the best one out there. They were competitive in pricing and the best in customer service.

KP

Kat P.

They had good value, money back guarantee and a trial period.

KP

Kat P.

Total

2

26

20

features in common

2

features in common

Nextiva's unique features

  • Fax Management

  • Video Conferencing

  • Automatic Backup

  • SSL Security

SurveySparrow's unique features

  • Preview Functionality

  • Feedback Collection

  • Survey Management

  • Data Import/Export

Hotjar

4.7
(367)

Behavior Analytics for any business selling online.

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Pricing

Starting from

$39/month

Value for money

4.5
4.5

What users say about Hotjar's value for money

Read all reviews

It's a great little tool, especially given the price, but it doesn't allow enough flexibility to be your main on-site research tool. It's really good for starting out and doing some basic research.

Ioana G.

Hotjar provides lots of powerful features to discover how users interact with your website and what you can improve. The value it provides for the price is unmatched.

Bryan M.

Total

3

8

20

features in common

3

features in common

Hotjar's unique features

  • Multi-Language

  • Heatmap

  • Conversion Rate Optimization

  • Web Analytics

SurveySparrow's unique features

  • Preview Functionality

  • Data Import/Export

  • Survey Management

  • Customer Segmentation

Nicereply

4.7
(266)

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

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Pricing

Starting from

$49/month

Value for money

4.7

0.2

4.5

What users say about Nicereply's value for money

Read all reviews

No registration for customers and so on. Very easy to use and price is so positive for our small business.

JR

Jozef R.

This Product is Easy to of Use Lower up-front cost.

JD

Je D.

Total

9

32

20

features in common

9

features in common

Nicereply's unique features

  • Third Party Integration

  • Real Time Notifications

  • Distribution Management

  • Monitoring

SurveySparrow's unique features

  • Preview Functionality

  • Data Visualization

  • Automated Scheduling

  • Reminders

Centercode

4.4
(58)

Client satisfaction solution

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Pricing

Value for money

4.3

0.2

4.5

What users say about Centercode's value for money

Read all reviews

We've been able to save money, improve overall NPS scores on particular products, and take our offerings to the next level.

BG

Brandon G.

I loved the overall feature set that Centercode came with, even at the lower subscription tiers.

BG

Brandon G.

Total

7

35

20

features in common

7

features in common

Centercode's unique features

  • Action Management

  • Real Time Analytics

  • Project Planning

  • Customizable Templates

SurveySparrow's unique features

  • Template Management

  • Multi-Channel Distribution

  • Data Import/Export

  • Automated Scheduling

Totango

4.2
(19)

Accelerate Revenues with Customer Engagement Management

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0

LiaCX

4.6
(10)

Close the loop on every customer interaction.

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Pricing

Value for money

4.4

0.1

4.5

What users say about LiaCX's value for money

Read all reviews

Great features, great support, easy to use, reasonable price.

ML

Mark L.

Our company focuses on menu trends and we need menus from restaurants. It is important that we gather a readable menu with prices.

MV

Misael V.

Total

3

40

20

features in common

3

features in common

LiaCX's unique features

  • Predictive Analytics

  • Custom Forms

  • Sentiment Analysis

  • Data Filtering

SurveySparrow's unique features

  • Multi-Channel Distribution

  • Data Visualization

  • Reporting & Statistics

  • Customer Segmentation

Canny

4.7
(28)

Customer feedback & feature request management

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Features

Total

2

14

20

features in common

2

features in common

Canny's unique features

  • Voting

  • Widgets

  • API

  • Commenting

SurveySparrow's unique features

  • Preview Functionality

  • Data Visualization

  • Survey Management

  • Data Import

Trustpilot

4.5
(563)

Customer review management platform for online businesses

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Pricing

Starting from

$299/month

Value for money

4.2

0.3

4.5

What users say about Trustpilot's value for money

Read all reviews

Clients agree that it is useful, and the cost is easily justified with how it contributes to sales.

Daniel N.

Good customer service, overall simple to start using the platform. Price may be a bit on the high side.

AR

Anonymous Reviewer

Total

3

20

20

features in common

3

features in common

Trustpilot's unique features

  • Third Party Integration

  • Social Network Marketing

  • SEO Management

  • A/B Testing

SurveySparrow's unique features

  • Pulse Surveys

  • Data Visualization

  • Surveys & Feedback

  • Data Import

Genesys Cloud

4.1
(104)

Mobile optimized cloud call center with multichannel routing

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Pricing

Starting from

$75/month

Value for money

3.9

0.6

4.5

What users say about Genesys Cloud's value for money

Read all reviews

Overall experience has been great and support has been responsive. The only drawbacks are their lack additional reporting options and their price.

RB

Reynante B.

We have based our call centre around part time shifts due to the demand of our business. The pricing model will have to be reviewed for our operations as we continue to grow.

CT

Cory T.

Total

6

66

20

features in common

6

features in common

Genesys Cloud's unique features

  • Contact Database

  • Call Monitoring

  • Customer History

  • Call Scripting

SurveySparrow's unique features

  • Video Support

  • Surveys & Feedback

  • Preview Functionality

  • Feedback Management

Zendesk

4.4
(2,518)

Service-first CRM company that builds support & sales tools

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Pricing

Starting from

$19/month

Value for money

4.1

0.4

4.5

What users say about Zendesk's value for money

Read all reviews

Ended up not choosing Zendesk, because it was too expensive, but I would still recommend it, considering that it can be an investment to achieve a better customer experience.

TA

Tommaso A.

For the time it saves and the reliability of the service, this software becomes well worth the money spent.

Alex T.

Total

7

98

20

features in common

7

features in common

Zendesk's unique features

  • Customizable Branding

  • Conditional Logic

  • Automatic Notifications

  • Two-Factor Authentication

SurveySparrow's unique features

  • Template Management

  • Preview Functionality

  • Data Visualization

  • Automated Scheduling

SmartKarrot

4.5
(8)

Comprehensive Product and Customer Success Platform

visit websiteCompare

Features

Total

7

39

20

features in common

7

features in common

SmartKarrot's unique features

  • Action Management

  • Real Time Comparisons

  • Push Notifications

  • Customizable Branding

SurveySparrow's unique features

  • Reporting & Statistics

  • Multi-Channel Distribution

  • Data Import/Export

  • Automated Scheduling

Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

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Features

Total

2

24

20

features in common

2

features in common

Capacity's unique features

  • Member Account Access

  • Role-Based Permissions

  • Access Control

  • Filtered Views

SurveySparrow's unique features

  • Multi-Channel Distribution

  • Data Visualization

  • Survey Management

  • Data Import

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

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Features

Total

4

37

20

features in common

4

features in common

Heyday's unique features

  • Search Functionality

  • Lead Capture

  • Status Tracking

  • Shopping Cart

SurveySparrow's unique features

  • Surveys & Feedback

  • Pulse Surveys

  • Feedback Management

  • Video Support

Jebbit

4.9
(10)

Survey management solution for customer experience

visit websiteCompare

Features

Total

7

33

20

features in common

7

features in common

Jebbit's unique features

  • Analytics

  • Social Network Marketing

  • Real Time Data

  • Data Capture and Transfer

SurveySparrow's unique features

  • Template Management

  • Preview Functionality

  • Data Visualization

  • Automated Scheduling

Simplesat

4.8
(58)

Simple customer satisfaction surveys for SMBs

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Pricing

Starting from

$49/month

Value for money

4.8

0.3

4.5

What users say about Simplesat's value for money

Read all reviews

Support is great although the support is coming form our Web marketing company who integrated to our website. It is well worth the investment.

RT

Richard T.

Pricing was very competitive and simple in the MSP CSAT market. Simplesat knows what it is and only does that.

WP

William P.

Total

9

28

20

features in common

9

features in common

Simplesat's unique features

  • Feedback Automation

  • Real Time Data

  • Real Time Notifications

  • Website Integration

SurveySparrow's unique features

  • Reporting & Statistics

  • Preview Functionality

  • Automated Scheduling

  • Reminders

Checkbox Survey

3.8
(6)

Enterprise survey features without the enterprise price tag

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Features

Total

14

66

20

features in common

14

features in common

Checkbox Survey's unique features

  • Email Tracking

  • Customizable Reporting

  • Mail Merge

  • Digital Signature

SurveySparrow's unique features

  • Pulse Surveys

  • Data Visualization

  • Automated Scheduling

  • Chat

Multirater Surveys

4.7
(11)

360-degree feedback survey solution

visit websiteCompare

Features

Total

6

28

20

features in common

6

features in common

Multirater Surveys' unique features

  • Feedback Automation

  • Real Time Data

  • 360 Degree Feedback

  • Customizable Templates

SurveySparrow's unique features

  • Video Support

  • Reporting & Statistics

  • Data Visualization

  • Data Import

Leapsome

4.7
(15)

Performance Management & Personalised Learning Platform

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Features

Total

7

29

20

features in common

7

features in common

Leapsome's unique features

  • 360 Degree Feedback

  • Third Party Integration

  • Learning Management

  • Personalized Profiles

SurveySparrow's unique features

  • Reporting & Statistics

  • Data Visualization

  • Data Import

  • Activity Dashboard

Happyforce

4.6
(7)

Employee engagement and feedback collection platform

visit websiteCompare

Features

Total

7

26

20

features in common

7

features in common

Happyforce's unique features

  • 360 Degree Feedback

  • History Tracking

  • Self Service Portal

  • Performance Management

SurveySparrow's unique features

  • Template Management

  • Multi-Channel Distribution

  • Data Import

  • Automated Scheduling

Winningtemp

4.7
(29)

AI-powered surveys and agile performance management

visit websiteCompare

Features

Total

11

63

20

features in common

11

features in common

Winningtemp's unique features

  • Document Management

  • Indexing

  • Email Integration

  • Push Notifications

SurveySparrow's unique features

  • Video Support

  • Customer Segmentation

  • Preview Functionality

  • Chat

Bold360

4.4
(26)

AI-powered customer engagement platform

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Pricing

Value for money

4.6

0.1

4.5

What users say about Bold360's value for money

Read all reviews

In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.

AR

Anonymous Reviewer

Overall Bold360 is does what it advertises, allows that connection with customers at reasonable price and with minimal overhead or hassle.

JR

Josh R.

Total

10

59

20

features in common

10

features in common

Bold360's unique features

  • Permission Management

  • File Transfer

  • Resource Management

  • Instant Messaging

SurveySparrow's unique features

  • Template Management

  • Multi-Channel Distribution

  • Contact Management

  • Preview Functionality

LiveAgent

4.7
(985)

Great customer service starts with better help desk software

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Pricing

Starting from

$15/month

Value for money

4.7

0.2

4.5

What users say about LiveAgent's value for money

Read all reviews

Overall one of the best help desk solutions we have tried. We are very happy with the pricing and support on our end.

Dave L.

I like their complete package, its really beneficial for small to mid sized organizations, the features are premium and theres definately value for money. I would recommend LiveAgent.

AR

Anonymous Reviewer

Total

9

119

20

features in common

9

features in common

LiveAgent's unique features

  • Call Transfer

  • Web Forms

  • SLA Management

  • Automatic Lead Distribution

SurveySparrow's unique features

  • Survey Management

  • Preview Functionality

  • Reminders

  • Question Branching

monday.com

4.6
(2,233)

Project Management Made Easy

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Pricing

Starting from

$29/month

Value for money

4.3

0.2

4.5

What users say about monday.com's value for money

Read all reviews

It had a fairly clean and organized design. It was easy to use and the price was good for what we needed.

GR

Greg R.

I tried out Monday.com because I saw ads for it on the subway. It has a lot of great functionality for scheduling and project manager, but the cost is out of our reach at this point.

AR

Anonymous Reviewer

Total

13

133

20

features in common

13

features in common

monday.com's unique features

  • Website Management

  • Change Management

  • Multi-Channel Management

  • Charting

SurveySparrow's unique features

  • Preview Functionality

  • Feedback Collection

  • Question Branching

  • Customer Segmentation

Pipefy

4.6
(259)

the Work Management platform

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Pricing

Starting from

$12/month

Value for money

4.5
4.5

What users say about Pipefy's value for money

Read all reviews

The overall experience is good, we are satisfied with the cost-benefit ratio offered.

LD

Lucas D.

As a seller, some difficulties (materials, price). As a referral partner it was very good, but I was surprised by an email ending our agreement.

TA

Thiago A.