Trustpilot vs ClientCircle

Birdeye

Podium

Reputation

Bazaarvoice

charles

Feefo

Compare Trustpilot and ClientCircle based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

Bazaarvoice gives you control to collect, display, and distribute text and visual user-generated content (UGC) to drive revenue, scale your brand, gain actionable insights and build customer loyalty.

A customer review management tool that brings businesses and consumers together through reviews.

Activity Dashboard

Alerts/Notifications

Anonymous Feedback

Campaign Management

Complaint Monitoring

Customer Database

Customer Experience Management

Customizable Reports

Dashboard

Data Visualization

Email Reminders

Engagement Tracking

Feedback Management

Knowledge Management

Mobile Survey

Monitoring

Multi-Channel Data Collection

Multi-Language

Negative Feedback Management

Performance Metrics

Predictive Analytics

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Reminders

Reporting & Statistics

Reporting/Analytics

Response Management

Review Monitoring

Review Notification

Review Request

Sentiment Analysis

SEO Management

Social Media Integration

Social Promotion

Social Sharing

Survey/Poll Management

Surveys & Feedback

Tagging

Text Analysis

Text Fields

Third-Party Integrations

Trend Analysis

Visual Analytics

Widgets

Trustpilot

Web-based

QA Software Engineer

Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.

Freelance Graphic Designer

Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.

Communication Specialist & Editor

I enjoy the ability of consumers and users to provide honest feedback, suggestions, experiences with the company and products, as well as share frustrations.

President

Overall it has been great, I have found some amazing software thanks to Trustpilot.

The software was super easy to use and was made user friendly where anyone would have ease using it.

Business Consultant

There's no option to always get in contact with the customers. When a customer posts a bad review, the only thing we could do is ask the customer for it's reference number so that we can look into it.

Animator

Overall it is a very easy, high quality and trustworthy site to write/read reviews and it's totally free to create and account there and start doing reviews that will help other people.

Senior Vice President

It has been excellent, good customer service good return on investment.

freelance

Trustpilot is really easy to use and has a lot to offer to Internet users. The customer support is really good and the resources are available to help us choose whether the site is trustworthy or not.

Web Developer

I have used their integration with Shopify and it's great how easy and simple it is to ask users for reviews that will immediately be published on your site.

Startup Owner and Freelancer

Customer support wasn't sure what's the problem when I'm getting error while signing up.

Customer Service Representative

Everyone in the world  can leave their feedback  and it is equally important. The site has a clean interface that makes it easy to maneuver the page.

Partner

If you don’t cancel at least 30 days in advance of renewal, they won’t release you from the contract. Extremely poor business practices.

Animal transport coordinator 

Great program to search and post reviews of companies or programs. Easy to use and easy to create a review.

This is a great way to build trust for your business. Just use email or LinkedIn account for review.

Digital Marketing Manager

I like being able to easily integrate javascript widgets with our website that dynamically pulls through reviews as and when they arrive.

Audit Associate

I think this site is very useful for online shoppers and provides merchants with feedback on their products and customer service.

IT Engineer

My experience with Trustpilot has been good, but the pricing model pushes most of the companies to use the free account without upgrading to the standard version.

Trustpilot screenshot

Freelancers

Large Enterprises

Mid Size Business

Small Business

Podium is an AI-powered platform that helps businesses manage and convert leads. The platform is designed for a range of industries, such as automotive, healthcare, home services, and retail. It includes a virtual assistant that can drive leads, schedule appointments, and market the business. The system consolidates leads from various channels, including phone calls, text messages, website forms, and third-party sources, into a unified AI-powered inbox.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

One platform to grow your agency. Made for insurance.

AI/Machine Learning

Batch Communications

Campaign Analytics

Chat/Messaging

Communication Management

Contact Management

Content Management

Customer History

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Templates

Data Import/Export

Email Management

Email Marketing

For Customer Referrals

Gamification

Incentive Management

Lead Capture

Lead Engagement

Loyalty Program

Multi-Campaign

Multi-Channel Communication

Multi-Channel Marketing

Multi-Location

Personalization

Referral Templates

Referral Tracking

Review Sharing

Rewards Management

ROI Tracking

SMS Messaging

Template Management

Website Integration

Workflow Management

ClientCircle

Sales Coordinator

RocketReferrals does exactly what we need it to. There is logic built into the software to ensure the greatest success of the users/organizations using it.

Marketing Manager

Mahi is amazing - so patient and VERY detailed. SHe is part of the reason we love this product.

Master of Smooth Operations

The staff at Rocket Referrals have been so accommodating and responsive as I have have been learning to navigate all the amazing tools their portal offers.

Manager

We have enjoyed using rocket referrals. It has been a great tool for our business and helps us streamline the processes.

Agent

I really like hearing from my clients in a positive manner. I think they are seeing that we care about them, especially with the touchpoints RR has in place.

Consultant - Information Delivery

The portal is super easy to use, seamless and integrates well into the daily work. Customer service is top notch as well.

I love the product and had a great experience with my first call to customer support. I look forward to customizing our emails and utilizing the system to its fullest.

We have received multiple reviews on each platform as well. This is a great tool to gauge how your customers view your customer service, which is so important for customer retention.

Sales & Marketing Coordinator

I was unhappy with how few of our clients actually made referrals. We got quite a few reviews, but little to no referrals.

I really liked the ease of use, and how easy it was for our clients to send us testimonials and reviews.

We find RR a great resource to stay in contact with our clients and engage our staff. What we like: 1. Price, 2. no committment.

Managing Partner

Set it and forget it, and let your clients tell you how much they love you. It's truly the best marketing money we've spent period.

Its been a great experience for our business. We will continue to use.

Owner

I like the ease of use of this software so far.

Director of Operations

This is a thrid party integration that works seamlessly with our agency management software.

Assistant Account Manager

I'm having a hard time thinking of any cons for this product.

It doesn't sync with our management system...but that's hard to blame on Rocket Referrals.

Nothing really as of this review. We've had nothing but great experiences so far and no real negative comments.

Trustpilot vs ClientCircle Comparison (2026)

Trustpilot

ClientCircle

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives