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TrustRadius Logo

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Buyer intent software for vendors and purchasers

(3)

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TrustRadius Pricing, Features, Reviews and Alternatives

TrustRadius FAQs

Q. Who are the typical users of TrustRadius?

TrustRadius has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does TrustRadius support?

TrustRadius supports the following languages:
English


Q. Does TrustRadius offer an API?

No, TrustRadius does not have an API available.


Q. What level of support does TrustRadius offer?

TrustRadius offers the following support options:
Email/Help Desk

TrustRadius product overview

What is TrustRadius?

TrustRadius is a buyer intent software designed to help businesses add product-related information and receive verified reviews from customers. The platform enables administrators to track customer views via Salesforce on a unified interface.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk

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Starting from

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Pricing range

Starting from

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No pricing info

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
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TrustRadius features

Functionality

4.3

/5

87

Total features

8

1 categories

Most valued features by users

Reporting & Statistics
Built-In Database
Competitive Analysis
Contact Database
Content Marketing
Customer Profiles
Sales Management
Search/Filter

Functionality contenders

TrustRadius users reviews

Overall Rating

4.4

/5

87

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.14/10
Rating distribution

5

4

3

2

1

39

45

3

0

0

Pros
Trust Radius provides the best software according to the user's requirements and ease of use is also easy. Best platform for software requirements.
The users can do some research with the help of reviews on trustradius so that they compare and buy the best software. The user interface is beginner friendly and easy to setup.
The best feature is that it provides rewards for writing the reviews. The reviews are very helpful for the users who are willing to choose the software or purchase a new software.
Cons
Some reviews are found fraud. Which leads me in worng direction while purchasing the products.
Customer support is bad, a lot of fake reviews lately.
They can't find out a real or fake review sometimes, this is the only thing I don't like about TrustRadious.

Overall rating contenders

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Kalyan P.

Information Technology and Services, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

TrustRadius gives assistance for the best software product

Reviewed a year ago

The overall experience with Trustradius is great. I have been searching for the best software product and then I got to know about this platform. And this platform helped me in obtaining the best software. This platform saved my work and time.

Pros

TrustRadius is recommended platform for the ones who are in search of software product. The reviews in this platform are trustworthy and these reviews are given by the verified users. This platform also provides other services such as product comparisons. To see the more reviews one must sign up into the platform. The platform experience is awesome.

Cons

Sometimes Trustradius provides poor customer service. User patience is tested . Some users provides fake reviews which damages the reputation so Trustradius should look into it.

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Tanniru karthik T.

Electrical/Electronic Manufacturing, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

TrustRadius - Best guide for product selection

Reviewed a year ago

TrustRadius provides geniune reviews in order to chose a product based upon the product perfomance. I personally suggest TrustRadius to rewise the reviews in Trustradius before purchasing any applicaton product. It is best and geniune application to provide better quality to user.

Pros

The system UI(user interface) of TrustRadius is very easy and efficient to use. TrustRadius gives good rewards and incentives to the users who give reviews based on the quality of product. It is also beneficiary to the reviews in Trustradius, the manufactures of respective product can realize their errors and update their product based on the convenience of user.

Cons

Sometimes it consumes more time to publish a review in TrustRadius. Some reviews are being written by fake accounts and misleading these application.

BP
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Bed Prakash B.

Electrical/Electronic Manufacturing, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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SAAS Review Portal For increase the sales of your SAAS products

Reviewed 3 years ago

I always love to read reviews before making any purchase decision. During the reading review, I especially believe in three platforms they are G2.com, Capterra, and TrustRadius.

Pros

I like the way TrustRadius listed the pros and cons in points. Reading long paragraphs is always boring and all we need is short, sweet, and to be facts points.

Cons

I personally found some reviews far less relevant to the products, Most of the incentivized review is positive no matter the products/software has the worst reputation in the market.

HK
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Harshini K.

Information Technology and Services, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best software platform for reviewing other softwares

Reviewed 2 years ago

My overall experience with TrustRadius is so awesome and i recommend it everyone to use it.TrustRadius helps users to know about a software and helps in purchasing a better one by comparing all the software application fetaures.

Pros

The TrustRadius provides incentives and rewards for writing reviews.The user interface is very beginner friendly and the software is easy to set up and use.The TrustRadius software takes some time for accepting and publishing the review.It verifies the review written by users and if its published then user will get incentives.

Cons

The dislike about TrustRadius is that some users writes reviews which are not genuine.It affects other users who purchases some software after reading their review.

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Telagareddi Y V M S K.

Higher Education, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

best for software reviews

Reviewed a year ago

Overall, TrustRadius has been a truly great experience for me. I have been working with them for a while, and I was satisfied. helped me produce a large number of reviews for the product I submitted and grow the company.

Pros

Users that publish reviews for software items are given favorable incentives by TrustRadius. Users that genuinely assess software applications or products receive prizes. It answers all of our queries about the software and dispels any uncertainties we may have had. I enjoy TrustRadius's good and user-friendly program the most.

Cons

There are many favorable and negative reviews about the companies we look up on TrustRadius, which causes the user to become unsure about whether he wants to pick that firm or not. Customer service takes a while to reply.

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