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TrustRadius
5
39
4
47
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Buyer intent software for vendors and purchasers
Table of Contents
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TrustRadius - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
TrustRadius overview
What is TrustRadius?
TrustRadius is a buyer intent software designed to help businesses add product-related information and receive verified reviews from customers. The platform enables administrators to track customer views via Salesforce on a unified interface.
Managers can include products in multiple categories to attract prospects and improve engagement levels. TrustRadius allows buyers to add comments and share experiences about the listed software in real-time. Team members can also gain insights into ratings related to the products listed on a centralized dashboard.
TrustRadius lets customers compare multiple products and connect with vendors to purchase the offered items on a centralized dashboard.
Starting price
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Do you work for TrustRadius? Manage this product listing
TrustRadius’s user interface
TrustRadius reviews
Overall rating
4.4
/5
91
Positive reviews
73
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.73/10
5
4
3
2
1
39
47
5
0
0
Keleigh C.
Esthetician
Faiz R.
ACCOUNT MANAGER
MANDALA R.
STUDENT
Eswar A.
student
KADALI S.
Professor
Timothy T.
Sales Trainer
Who uses TrustRadius?
Based on 91 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
TrustRadius's key features
Most critical features, based on insights from TrustRadius users:
All TrustRadius features
Features rating:
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TrustRadius integrations (0)
Integrations rated by users
We looked at 91 user reviews to identify which products are mentioned as TrustRadius integrations and how users feel about them.
Integration rating: 4.0 (1)
TrustRadius customer support
What do users say about TrustRadius customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of TrustRadius customer support.
A number of users find TrustRadius customer support active, responsive, and helpful in resolving queries and doubts.
Multiple users appreciate that support is available at all times and provides clear answers about software purchases.
A number of users report slow response times and delays from customer support, sometimes testing their patience.
Multiple users mention receiving vague or evasive answers from support, describing the service as poor or unhelpful.
Support options
To see what individual users say about TrustRadius's customer support, check out the review snippets below.
“The customer and technical support offered is appreciated.”
Surya n.
Campus ambassador
“The service that provided by the TrustRadius clears every doubts in the softwre purchasing product to the great extint. ”
Vamsi Y.
Research Assistant
“Sometimes Trustradius provides poor customer service.”
Kalyan P.
Back End Developer
TrustRadius FAQs
TrustRadius has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
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Q. What level of support does TrustRadius offer?
TrustRadius offers the following support options:
Email/Help Desk