Viral Loops vs Okendo

Trustpilot

Yotpo

UpViral

EmployeeReferrals

SaaSquatch

Feefo

Compare Viral Loops and Okendo based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

UpViral is a cloud-based referral marketing platform designed to help businesses create, run, and manage viral contests to promote products and services and engage with the target audience. The application allows organizations to design and conduct sweepstakes campaigns, offer rewards, and display participants’ performance on a leaderboard.

SaaSquatch is a cloud-based loyalty, referral and rewards marketing platform designed to help enterprises track & reward referrals from their customers.

Run a smart, data-driven referral program in just a fraction of the time you currently spend tracking referrals. Supercharge employee engagement in your program with gamification, campaigns, mobile referral tools, and more.

Viral Loops is a cloud-based referral marketing platform that allows marketers to hype launches and acquire new customers by turning existing customers into motivated brand ambassadors. The template-based solution lets companies run simple campaigns across Shopify, Manychat, Messenger, and more.

Activity Dashboard

Activity Tracking

Affiliate Management

Campaign Analytics

Campaign Management

Conversion Tracking

Customizable Branding

Customizable Templates

Data Import/Export

Email Marketing

Employee Referral Management

Engagement Tracking

For Customer Referrals

Fraud Detection

Gamification

Lead Capture

Lead Engagement

Lead Generation

Lead Management

Loyalty Program

Multi-Campaign

Multi-Channel Marketing

Performance Metrics

Referral Templates

Referral Tracking

Reporting & Statistics

Rewards Management

Social Media Integration

Third-Party Integrations

Viral Loops

Web-based

Head of Marketing

The team is incredibly responsive and the product works perfectly. We used Viral Loops to grow our waitlist and referral programs successfully.

This is a great software to run giveaways and referral campaigns. They make it super easy to use and make the participants feel like they are part of the giveaway.

It's really easy to use and the team is very amicable, they try to help you and they really help you to set your goals and campaign running.

Marketing Manager

Easy to use, really draws in more participants and make our campaign a success. Customer service is responsive and helpful.

Co-founder

Great integration tools, including what I needed with Squarespace and Google Analytics. Good integration with Slack for notifications.

Coach

Personally, the strong point of the service is the assistance. Thanos always responded to me promptly and followed up on all the points I needed, resolving them.

Manager

Helps us to carry out word of mouth marketing campaigns at an excellent cost / benefit.

Ecommerce Manager

The misrepresentation of services, unmet promises, and the subsequent billing issues have created a highly frustrating situation.

Quick campaign creation (on average 5 minutes). Several templates inspired by successful campaigns available.

Marketing Engineer

What I like the most about this software is that it allows me to create referral campaings that are effective for both online and offline businesses.

Business owner

The ability to help me collect data for a giveaway and the customer support.

The promise of a one-month credit was broken, and we are left grappling with unexpected charges. Attempting to resolve these issues has been a frustrating endeavor.

VP of Sales

Very powerful for referrals. I am able to increase my leads by 10% without spending anything on adversing.

Growth Marketing Consultant

The best and most value for money option in the space.

Director of Operations and Marketing

We love the way Viral Loops integrates with our other systems.

The UI is pretty self explanatory and the API is fairly easy to understand.

CEO & Founder

I haven't tried a lot of different setups for the viral campaigns but felt some features are missing. But, they're grown a lot in the past few years so what's missing will be included soon.

Content and Design Manager

We did the milestone campaign and it was riddled with problems from day 1.

Viral Loops screenshot: Viral Loops templates provide predefined campaigns for various channels

Viral Loops screenshot: Viral Loops customizable widgets match brand look and feel

Viral Loops screenshot: Viral Loops Pages launch campaigns in minutes

Viral Loops screenshot: Integrate tools and platforms to connect Viral Loops with existing workflows

Viral Loops screenshot: The Viral Loops campaign dashboard helps track campaign performance and reward superfans

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Small Business

Yotpo is an eCommerce marketing platform that helps brands collect and showcase customer reviews, ratings, and photos throughout the buyer journey. The solution enables businesses to leverage user-generated content to build trust, increase social proof, and drive sales through strategic placement at key conversion points across their websites. Yotpo integrates with major eCommerce platforms and includes features like AI-optimized review requests and SEO enhancement tools.

A customer review management tool that brings businesses and consumers together through reviews.

Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.

Customer Profiles

Customer Surveys

Customizable Reports

Dashboard

Email Reminders

Multi-Channel Campaigns

Negative Feedback Management

Ratings/Reviews

Response Management

Review Badge Management

Review Monitoring

Review Notification

Review Request

Sentiment Analysis

Social Sharing

Widgets

Okendo

Linux

Windows

Managing Director

The amount of very positive reviews has been a boost not just to our marketing efforts but also affirms that we are doing a good job.

Marketing

We had a great experience with Okendo and now that is it set up, the reviews are pouring in. Love that it doesn't take maintenance.

VP Digital

Overall, the customer service was really, really good. It's been only a couple of weeks so far but very happy with the product and the customer service.

Proprietor

Also, an annoying issue for me, is when responding to a review, if I click away in Okendo, I lose what I typed, and that's most frustrating.

Sr Digital Marketing Specialist

The setting options are also very useful so that reviews meeting certain requirements can auto-publish. I also appreciate the option to customize the display of reviews on our site.

owner

My customers are also leaving reviews at a higher rate. I think it is from the wonderful email solution that is deployed.

Director

Easy to use and the team made our integration seamless. Very helpful throughout the merge of our current review data.

DIrector

Has been great and overall increased our sale conversions on the website.

Sr. Ecommerce Developer

Lack of customization of the Review Submission form. Time zone difference from their Support Team and our Office causes a 1+ day delay in communication typically.

It's very easy to use and the customer service is great.

E-commerce Sales

Customer support was very helpful in setting it up for me and answering all of my questions.I have seen an increase in sales since installing Okendo on my site.

So I have to pay an extra premium just to get them to sync. I already pay you both monthly why am I paying more.

Director of eCommerce & Digital Marketing

The excellent customer service and the usability of the back end system in Shopify.

Director of Digital Marketing

The app is really user friendly and we've greatly increased the amount of reviews that are on our site.

Head of Chocolate 

Great features and service for reasonable cost.

People seem to like Okendo to leave a review, well, nobody has made any negative comments. Okendo don't bother me like Yotpo did.

I'd like to integrate with Klaviyo but I am. Not at the stage that I can afford the power plan.

Customers respond to the review emails, we don't even have to offer them a discount. The review emails are easy for the customers to use & upload their own photos of the products.

Okendo screenshot: Okendo Reviews allows brands to capture product ratings, photos, and videos directly on-site, with customizable display options and moderation tools to manage authenticity and compliance.

Okendo screenshot: Okendo Loyalty provides customizable earning and redemption rules for purchases, reviews, referrals, and social actions. Brands can create unlimited tiers, set points expiry, and configure program design to align with their brand.

Okendo screenshot: Okendo Referrals enables brands to launch referral programs that trigger after purchase, survey, or review. Configurable rewards and automated workflows make it simple to acquire new customers through advocacy.

Okendo screenshot: Okendo Quizzes helps brands build interactive product recommendation quizzes. With flexible logic, integrations, and design options, quizzes capture zero-party data and provide personalized guidance to increase conversions.

Okendo screenshot: Okendo Surveys lets brands deploy surveys onsite, post-purchase, via email, or shareable links. Responses sync to customer profiles and connected tools, enabling actionable insights to optimize CX and marketing.

Okendo screenshot: Okendo provides hands-on support to help brands succeed at every stage. From dedicated onboarding to ongoing account management and 24/7 live chat, our team is invested in your long-term growth.

Viral Loops vs Okendo Comparison (2026)

Viral Loops

Okendo

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives