Bonterra Apricot vs Foothold

TherapyNotes, LLC

Salesforce Service Cloud

Therap

Bonterra Penelope

CaseWorthy

AccuMed

Compare Bonterra Apricot and Foothold based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Penelope by Athena Software is cloud-based case management software for human services and nonprofits. Ours is a secure and configurable client management system for social services with flexible reporting, smart forms, and a mobile client portal designed to improve the customer experience.

CaseWorthy is a scalable, purpose-built case management platform enabling community, human services, & government agencies to manage clients, complete intake, self-enrollment & service workflows, manage & send referrals, create & generate reports, manage individuals & groups agency-wide.

Bonterra Case Management is a solution for nonprofit organizations of any size that supports a secure case management database, along with a best practice library with forms and reports, a drag-and-drop form designer, volunteer and donor management tools, plus client tracking, and more.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Administrative Reporting

Alerts/Escalation

Alerts/Notifications

Appointment Management

Assessment Management

Attendance Management

Calendar Management

Case Management

Case Notes

Client Management

Client Portal

Collaboration Tools

Communication Management

Compliance Management

Contact Database

Contact Management

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard Creation

Data Collection

Data Import/Export

Document Management

Document Storage

Document Templates

Drag & Drop

Electronic Signature

Email Alerts

Event Scheduling

For Nonprofits

Forms Management

Goal Setting/Tracking

HIPAA Compliant

Member Database

Mobile Access

Multi-Location

Program Management

Progress Reports

Progress Tracking

Real-Time Analytics

Real-Time Reporting

Records Management

Referral Management

Referral Tracking

Registration Management

Reminders

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Scheduling

Self Service Portal

SSL Security

Task Management

Task Scheduling

Time Tracking

Training Management

Volunteer Management

Workflow Management

Bonterra Apricot

Android

Web-based

Windows

iPad

iPhone

Director of Operations

It has been a pleasure working with Apricot. If you are a small organization moving from Access or Excel, this is an affordable good first step.

Director

Kudos to Apricot for designing a system that is flexible, powerful, and affordable.

National Project Coordinator

Having the capability to build graphics and bulletins on the fly is great for communicating importance/ sense of urgency with the data and goals.

Crisis Speicialist

I like that it is user friendly and it's very easy to find what you are looking for.

Easy to use and very friendly, great application and integrates well with other applications.

Director of Quality Improvement

We have received great customer service from our Advanced Support Consultant. I like that we can make changes to forms and implement new processes on our own.

Case Manager

New features: ability to sort services by date, type of service—so helpful. M very glad this was added.

Executive Director

I have also filed a complaint with the Texas Attorney General's office with this information. The price of this platform is very high considering there is no support.

Customer Service is amazing. Chat Help informative and available.

Shelter Manager

It was bad about not saving material and you had to put the same information in multiple times. It would freeze up a lot.

Work Incentives Coordinator

I like the ease of use and it is easy to learn.

Director of Client Services 

Customer Service is excellent through Manage services. They are always willing to make my problem so much better.

Director of Collective Impact

Easy built-in reporting interface, and really responsive tech support.

Although frustrating, this was digestible and perhaps the transition would work itself out. We recently learned that this isn't the only problem.

Program Manager

Hopefully in the near future we will see some AI integration.

Social Worker

At this point we continued to attempt to back out of our contract to no avail.

Operations Manager

We regularly experience glitches for no reason.

As it turns out, Social Solutions has now quadrupled its pricing model and so a system that used to cost about $6000 under CTK is now well over $20,000 under Social Solutions.

Bonterra Apricot screenshot: My Workspace in Apricot

Bonterra Apricot screenshot: Apricot Dashboard

Bonterra Apricot screenshot: Apricot Connect

Bonterra Apricot screenshot: Apricot Participant Profile

Bonterra Apricot screenshot: Apricot Schedule

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

AccuMed is a behavioral health and substance use EHR solution that includes clinical EMR, billing, reporting, practice management, patient portal, and telehealth processes. It includes a configurable rules engine, a workflow engine, security profiles, configurable forms, notes, treatment plans, reports, and more.

Therap is an electronic documentation and case management system for service providers in the intellectual and developmental disabilities, community employment, vocational rehabilitation, special education, school health services, aging and home health, and autism program sectors. Therap's suite of features includes audits and quality assurance tools, electronic billing solutions, case management, electronic health records, electronic visit verification, and more.

Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

Electronic documentation software for I/DD and behavioral health service providers. We offer case management, client tracking, and an EHR all under one roof. Our software is HIPAA-compliant, federally certified, and offers full interoperability for care coordination and value-based care.

Activity Planning

Appointment Scheduling

Authorization Tracking

Automated Scheduling

Billing & Invoicing

Candidate Profiles

Case List Management

Certification & Licensing

Charting

Child Welfare Management

Claims Management

Client Chart Audit Tools

Clinical Care

CNA Tracking

Compliance Tracking

Confirmations/Reminders

Data Security

E-Prescribing

Eligibility Verification

Employee Management

EMR/EHR

For Home Care Providers

For Mental/Behavioral Health

For Nursing Homes

Geriatric Care

Group Notes

Home Health Care Management

Incident Management

Initial Assessments

Level of Care Evaluation

MDS Review

Medical Billing

Medical History Records

Multi-Provider Practice

Notes Management

Nursing Forms Tracking

Patient Management

Patient Records Management

Payment Processing

Payroll Management

Point of Care System

Progress Notes

Reimbursement Management

Self Payment

Staff Scheduling

Team Notes

Therapy Notes

Transaction Management

Treatment Planning

Wait List Management

Foothold

Foothold AWARDS is easy to use, responsive to regulatory changes, excellent service and help desk.

Director of Housing Services

What I like most about foothold is the ability to speak with someone about your issues. I have worked with AWARDS for many years and have always received assistance in a timely manner.

Assistant Director, Quality Improvement

The Foothold/AWARDS staff are responsive and great to work with. Overall ease of use is great.

Executive Director 

There are customizations that you can create for your own purposes. The team is easy to speak with and I appreciate that they really have a focus on quality.

Compliance and Quality Officer

The inability to have interoperability with the NJ Depart of Human Services Department of Developmental Disabilities, and more specifically with the iRecord system.

Quality Assurance Coordinator 

The support team at Foothold is very responsive and helpful. The system is pretty user friendly as well and the reporting feature is fantastic.

Associate Executive Director / Compliance Officer

Our Project Manager is smart, creative and responsive. She is direct and honest about what options and customization are  available.

Compliance Coordinator

Our implementation specialist was wonderful in working with us to develop forms and adjust processes to work within AWARDS.

Deputy Chief Centralized Supports

AWARDS has been a great case management system for my organization.

Cheif Compliance Officer+

Customer support has been excellent. Between the Helpdesk staff and our monthly meetings with our Foothold analyst we are usually able to resolve things quickly.

It is fair to state that AWARDS meets these needs and expectations. The system is customizable in many ways.

Director, Operational Technology

RSS has been a customer of Foothold Technology since 2008. Foothold delivers an efficient and cost effective product for a variety of program types.

Bonterra Apricot vs Foothold Comparison (2026)

Bonterra Apricot vs Foothold Comparison (2026)

Bonterra Apricot

Foothold

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives