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Blackbaud Enterprise Fundraising CRM vs Salesforce Nonprofit Cloud Comparison (2026)

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Blackbaud Enterprise Fundraising CRM logo

Blackbaud Enterprise Fundraising CRM

Salesforce Nonprofit Cloud logo

Salesforce Nonprofit Cloud

Overview

Comprehensive fundraising and supporter management system designed to maximize fundraising outcomes and engagement for large, enterprise-scale organizations.

Salesforce is a single technology platform to connect your entire community so you can raise more funds, communicate more effectively, engage and strengthen your community, and deliver better programs and services. Based on a unified data model that offers a 360-view of your constituents and organization, it provides real-time data and robust reporting capabilities. And it’s built for the social and mobile era, so you can reach your constituents wherever they may be.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.5

51

5

4

3

2

1

13

20

6

3

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
41%
would recommend this app

4.7

42

5

4

3

2

1

30

10

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

Pros

“One of our board members signed up and left our board.”
JN

Jack N.

Founder

“We’re a small nonprofit and never use the platform.”
JN

Jack N.

Founder

“In three years, I think I talked to one person who knew anything about accounting. And don't get me started on pricing - a 25% increase after the initial contract, which was supposed to convert to an annual fee, but they are claiming it's a 3-year. ”
LP

Lisa P.

Finance Director

Pros

“Overall, it’s been great because of how well it allows us to have our processes or workflows be integrated with our existing apps.”
DL

Darren L.

CEO

“I did run into a bit of a learning curve with Salesforce because it is so complex.”
LL

Leah L.

Program Coordinator

“Training new employees on Salesforce is time-consuming, as its one of our main systems”
EK

Eva K.

Customer Experience Executive

Cons

“They seem to have no compassion for a small nonprofit struggling to pay its bills.”
JN

Jack N.

Founder

“It is not very efficient in terms of how many clicks it takes to do certain tasks, and it could be updated to not feel like something from 1998”
Verified reviewer profile picture

Marc E.

Sr. Prospect Researcher

“Customer service and support teams are horrible, training is complex for a non-profit with volunteers and keeping data current and relevant is time-consuming and archaic.”
LS

Laura S.

Executive Director

Cons

“At the beginning it was hard to know how to navigate, but that came with time.”
TD

Taylor D.

Senior Consultant

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features20
  • @mentions
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Alumni Management
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Deadline Management
  • Document Review
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Due Date Tracking
  • Electronic Payments
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Event Management
  • Filtering
  • Financial Management
  • For Grantmakers
  • For Grantseekers
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Management
  • Group Management
  • Impact Measurement
  • Member Communities
  • Member Database
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Language
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Project Planning/Scheduling
  • Real-Time Analytics
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Volunteer Management
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features88
  • @mentions
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Alumni Management
  • Applicant Tracking
  • Application Management
  • Approval Process Control
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Deadline Management
  • Document Review
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Due Date Tracking
  • Electronic Payments
  • Electronic Submission
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Event Management
  • Filtering
  • Financial Management
  • For Grantmakers
  • For Grantseekers
  • For Nonprofits
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Award Tracking
  • Grant Management
  • Group Management
  • Impact Measurement
  • Member Communities
  • Member Database
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Language
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Project Planning/Scheduling
  • Real-Time Analytics
  • Real-Time Reporting
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Role-Based Permissions
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Volunteer Management
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrationsN/A
    • Total integrationsN/A