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Blackbaud CRM vs Donorbox Comparison (2026)

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DonorPerfect

4.5

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4.7

Good recommendations?

Blackbaud CRM

Donorbox

Overview

Comprehensive fundraising and supporter management system designed to maximize fundraising outcomes and engagement for large, enterprise-scale organizations.

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with fast, multi-step checkout

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

150

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.5

Value for money

Ease of use

Features

Customer support

41%

would recommend this app

4.8

631

526

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“One of our board members signed up and left our board.”

Jack N.

Founder

“We’re a small nonprofit and never use the platform.”

Jack N.

Founder

“In three years, I think I talked to one person who knew anything about accounting. And don't get me started on pricing - a 25% increase after the initial contract, which was supposed to convert to an annual fee, but they are claiming it's a 3-year. ”

Lisa P.

Finance Director

Pros

“It allowed us to raise the initial capital we needed to develop our concept, create our official trailer, and prepare for our major crowdfunding launch without the overwhelming complexity of a full campaign page.”

Benett S.

Owner

“The platform makes it simple to manage contributions, customize donation pages, and track progress in real time, which makes fundraising more effective and stress-free.”

Skylar M.

Member

“They provide us with donation tracking and event management that helps our organization manage and track our donations in a meaningful way.”

Olu A.

Director

Cons

“They seem to have no compassion for a small nonprofit struggling to pay its bills.”

Jack N.

Founder

“It is not very efficient in terms of how many clicks it takes to do certain tasks, and it could be updated to not feel like something from 1998”

Marc E.

Sr. Prospect Researcher

“Customer service and support teams are horrible, training is complex for a non-profit with volunteers and keeping data current and relevant is time-consuming and archaic.”

Laura S.

Executive Director

Cons

“The only limitation is that Donorbox is a pure donation tool, not a full-fledged crowdfunding campaign platform like Indiegogo or Kickstarter.”

Benett S.

Owner