CharityTracker vs CivicTrack 

OpenGov Permitting & Licensing

NewOrg

CharityEngine

AMCS Fleet Maintenance

OpenGov Budgeting & Planning

ECINS

Compare CharityTracker and CivicTrack  based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

ECINS (Empowering Communities with Integrated Network Systems) is the world’s most collaborative case management system. Purpose-built, cloud-based and highly secure, ECINS is used worldwide to improve the lives of vulnerable people and empower the human services practitioners who serve them.

NewOrg provides cloud-based information management solutions for non-profit organizations, supporting volunteer scheduling, fundraising, donation management and more.

CharityEngine all-in-one CRM is designed to grow & scale Nonprofits of all sizes. Get the best-in-breed tech, integration & features; Online donation, peer-to-peer, email marketing, direct mail, events, recurring gifts, memberships, grants, user center, PCI-certified payment processing & more.

An affordable (starts at $20/mo), cloud-based case management CRM that lets you focus on your clients to measure real-world impact, not just data. Meet CharityTracker, the approachable and affordable CRM solution for data management and community collaboration

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Administrative Reporting

Alerts/Escalation

Alerts/Notifications

Appointment Management

Assessment Management

Attendance Management

Bed Management

Calendar Management

Care Plan Management

Case List Management

Case Management

Case Notes

Charting

Child Welfare Management

Client Management

Client Portal

Clinical Assessment Tool

Collaboration Tools

Communication Management

Compliance Management

Contact Database

Contact Management

Customizable Fields

Customizable Forms

Customizable Reports

Dashboard Creation

Data Collection

Data Import/Export

Document Management

Document Storage

Document Templates

Donor Management

Electronic Signature

Email Alerts

Employee Management

For Nonprofits

For Religious Organizations

Forms Management

Fundraising Management

Goal Setting/Tracking

Graphical Data Presentation

Group Notes

HIPAA Compliant

Intake Management

Inventory Tracking

Medical History Records

Member Communication

Member Database

Membership Management

Mobile Access

Multi-Factor Authentication

Multi-Location

Online Calendar

Patient Intake

Patient Management

Patient Records Management

Program Management

Progress Notes

Progress Reports

Progress Tracking

Project Time Tracking

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Records Management

Referral Management

Referral Tracking

Reminders

Reporting & Statistics

Reporting/Analytics

Role-Based Permissions

Scheduling

Search/Filter

Self Service Portal

SMS Messaging

Survey/Poll Management

Surveys & Feedback

Task Management

Task Scheduling

Team Notes

Third-Party Integrations

Time Tracking

Training Management

Treatment Planning

Volunteer Management

Wait List Management

Workflow Management

CharityTracker

Linux

Web-based

Windows

Director

Charity Tracker has been a great asset to our non profit organization. I have recommended it to other facilities with similar programs.

Volunteer

I like the barcode scanner component, it makes it really easy to find clients. I also like the way it integrates with all of the other charities in the community and helps us coordinate.

Executive Director

It is easy to navigate and look up client information. Also love that we can have as many users on it as we need since we have a lot of volunteers that help with different aspects.

Director of Volunteer Engagement

I like the ability to be able to track my events, the mobile access, and the ease of use and functionality.

Management assistant 

I really like how affordable to use it and it is very user friendly.

Managing Member

Overall, it is a great product for donor database, and can really help the efficiency of the organization.

Administrative Staff Assistant

CharityTracker was very easy for me to use and is very handy to have when I need to look up resources for others. The Support Team is the greatest.

One great thing is we can edit the patrons information easily. It connects with other like charity organizations in our area.

Secretary  

It made the donation site my company situp go so smooth and easy. They want to help assist people in paying their bills.

Automotive Technician

The organization has been able to help hundreds of families and been able to know which families have already been assisted and who we need to help next.

Clinic Director

Very well organized with a clean and easy-to-learn user interface. Helps our collaboration with partner facilities co-managing clients/patients.

Director of Program Operations

Great Software and the Awesome Price is a BONUS.

Assistant Director of Advancement

Some of the features are blurry and look oldschool.

Business Owner

I am a mobile connoisseur and primary use a phone for most things. It is very annoying scrolling and resizing pages to read each part.

Overal Charity Tracker is a really good product for low budgets.

Director of Victim Services

No- I think we get what we need out of the software.

Technical Product Manager

Once in a while the search will start acting up in strange ways. Sometimes the search won't have things pop up even though it should.

Volunteer Coordinator

I would say I wish others in the community jumped on board. I have seen the needs of others posted on the boards and I'm able to put a word out as well.

CharityTracker screenshot: Client's Case View

CharityTracker screenshot: Dashboard/Bulletin Board

CharityTracker screenshot: Barcode Scanning ID's

CharityTracker screenshot: Reporting Tools

CharityTracker screenshot: Measure Outcomes

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

OpenGov Budgeting & Planning is the only end-to-end modern collaborative budgeting software designed to meet the unique needs of public sector planning and analysis.

OpenGov Permitting & Licensing is code enforcement and permit management software that helps governmental organizations manage workflow processes, inspections, permits, reports, and more from within a unified platform.

AMCS Fleet Maintenance software helps surface vital information for transportation and operations managers to control and manage costs and operational readiness of fleets and other assets.

Managing constituency casework can be difficult, CivicTrack makes it easier. 


Customer Database

Drag & Drop

Email Management

For Government

Interaction Tracking

Performance Metrics

Process/Workflow Automation

CivicTrack 

Constituency Assistant 

There is also a strange glitch where the "Cancel or Leave" buttons pop up for no reason.

Case Manager

The program is easy to use. It  provides accurate fields and good  note taking abilities.

Executive Assistant

It's very useful to run reports based on topic or specific street should there be a matter of interest that we need to gage and address many people at once.

Chief of Staff

The intergration was good. Customer service responds most times and is receptive to suggections.

Case worker

Good for data management. I like recent cases tab.

It's also great that I can assign files and tasks to other colleagues and then see exactly what has been done (or not) every step of the way.

Constituency Assistant

I like that you can be as general or specific with information as is required in the saving of information. It is fairly straightforward to learn.

Communications Coordinator

I can only access a contact by searching up their exact name which is very limited.

Needs to have a way to combat duplicates in the system.

Community Outreach Liason

Easy to use and easy to upload emails onto CivicTrac.

President

Intuitiveness, adaptability, pricing, very easy to use.

Smart search is needed, so that if I type in 'Madeline Gainey' my real name, Madeleine Gainey, would still show up even though I spelled it wrong.

CharityTracker vs CivicTrack Comparison (2026)

CharityTracker

CivicTrack

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives