Keela vs Raisely

DonorPerfect

Givebutter

Neon CRM

DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform.
A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward.

Givebutter is a cloud-based, all-in-one fundraising platform for student organizations, sports teams, companies, and nonprofits which offers a range of tools for collecting donations online, running social peer-to-peer fundraising campaigns, selling tickets to fundraising events, and more

Neon CRM is the modern choice for small and midsize nonprofits. Gain a 360° view of your supporters by unifying your tools and data, allowing you to automate outreach, reclaim your time, and build the personal connections that drive real, sustainable growth. 

Fundraising Coordinator

Customer service is the best I've ever dealt with and the communications area is great for all our needs.

Events and Chapter Communications

The customer support is outstanding which is valuable because there are so many features.

Keela's nonprofit CRM helps reduce time-consuming tasks centralizing all the work in one platform. Including donor management, online donations, email marketing, reporting, project management and more.

Access Controls/Permissions

Accounting

Accounting Integration

ACH Payment Processing

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Alerts/Notifications

Approval Process Control

Budgeting/Forecasting

Budget Management

Calendar Management

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Segmentation

Collaboration Tools

Committee Management

Communication Management

Contact Database

Contact Management

Contribution Tracking

Credit Card Processing

Customer Database

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Document Storage

Donation Tracking

Donor Discovery

Donor Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Email Tracking

Forms Management

For Nonprofits

Fundraising Management

Gift Matching Management

Goal Setting/Tracking

Grant Management

Interaction Tracking

Member Database

Membership Management

Mobile Giving

Multi-Channel Communication

Online Forms

Online Giving

Payment Processing

Personalization

Pledge Management

Project Planning/Scheduling

Real-Time Analytics

Real-Time Notifications

Real-Time Reporting

Receipt Management

Recurring Giving

Recurring/Subscription Billing

Registration Management

Reminders

Reporting/Analytics

Reporting/Project Tracking

Reporting & Statistics

Resource Allocation & Planning

Summary Reports

Task Management

Task Scheduling

Third-Party Integrations

Web Forms

Website Integration

Workflow Management

Most reviewers indicate Keela offers strong value for money, with affordable pricing and essential features included. Reviewers appreciate the straightforward pricing, discounts, and free trial, though some users report higher costs with increased contact limits.

Value for money

The Keela integration most frequently cited by reviewers is Stripe, a payment processing product rated 5.0 out of 5 for its integration with Keela.

Integrations

By industry, Keela reviewers are most commonly professionals in non-profit organization management (58%). The most frequent use case for Keela cited by reviewers is nonprofit CRM (64% of reviewers).

Keela

Web-based

Android

iPhone

iPad

Bloomerang

Bonterra Network for Good

Blackbaud Raiser's Edge NXT

Salsa Engage

Donorbox

Zoho CRM

Virtuous

Zeffy

Eleo

Up To 1000 Contacts

2501-5000 Contacts

7501-10000+ Contacts

Custom Pricing For More Than 10,000 Contacts

Workflow disruptions from glitches

Executive Director

There are some usability issues that slow down workflow slightly (e.g. extra buttons to select when scrolling through the calendar to select a date of a donation).

78% of reviewers feel negative about Bugs and Issues, mentioning frequent minor glitches and usability problems that slow down their workflow. Some users report difficulties with calendar selections, sorting options, and merging duplicate records, which can be frustrating. Reviewers indicate that certain functions lag behind other parts of the platform, and troubleshooting can be time-consuming. Some reviewers find logging in challenging and say that technical hiccups disrupt educational sessions and remote access. Users think these recurring issues make it harder to fully utilize the software’s features and amenities.

Streamlined user experience

Administrative Assistant

It really makes my job so much easier and less stressful.

94% of reviewers feel positive about Ease of Use, saying Keela simplifies their daily tasks and reduces stress. Some users report that the software is intuitive and easy to navigate, making it simple to track information and perform essential functions. Reviewers indicate that setup and onboarding are quick, and they find the interface pleasant and straightforward. Some reviewers feel that Keela makes working smarter and more enjoyable, with features that are easy to understand and use. Users say the platform helps them work efficiently and makes their jobs easier overall.

Enhanced team connectivity

97% of reviewers feel positive about Team Collaboration, noting that Keela enables multiple team members to access shared information and assign tasks efficiently. Some users report that remote access and cloud-based features allow their teams to work together seamlessly from different locations. Reviewers appreciate being able to organize members into relevant groups and categories, which streamlines communication and accountability. Some reviewers find that onboarding new staff is straightforward, and they value the responsive support team. Users think the platform helps reduce redundant work and keeps everyone informed about ongoing activities.

Director

The program is not intuitive, contacts can't be cleaned up easily if there are duplicates (name of contacts are connected with company, company has a separate listing, deceased contacts can't be deleted, etc).  

Admin Assistant

The inconvenience of having to make updates/changes when it's the same change for multiple logs. If an impact area needs to be changed to something else or moved under a different category, there is no "select all" or "move" button (think emails) and so I would have to individually go through every single log to make the change which requires several steps.

Executive Assistant

Lack of donors being able to update their own payment info and track their giving history, as well as set reoccuring donations more specifically

Managing Director

We're sticking with Keela for now in part because it is a huge undertaking to switch to a new database. If I could turn back time I would have chosen a more established company. If Keela is able to make some improvements to the basics they will have our business for a long time.

IT and Grant Management

It has allowed us to deepen our relationships with supporters while making fundraising and outreach much more effortless.

It does what we need it for which is to log our donations as they come in and keep them organzied.

By the time someone at Keela responds via messaging, our events are over and we've lost critical donors and contacts are frustrated.

Marketing Communications Specialist

Also formatting images to forms so that it looks professional and parts of the image aren't cut off.

In our previous setup we would be boucing between mailchimp, eventbrite and google forms, but now all of that has been collected in one place making it easy to use on a daily basis.

I also appreciate how I can quickly reach giving information for donors and see both recent and historical information without any trouble.

Our team has used Keela on a daily basis to stay organized as a team, manage volunteers and donors, track goals, and send out communications.

We are finding over 70% of members are opting for auto renewal, which is saving us a stack of time sending follow up emails that are being lost.

The customer service, donor tracking, reports

It stopped taking credit card payments in the middle of our fundraiser event.

Some features are not as customizable as I would like, for example, you can't have a pay what you want/custom membership amount, which was a core component of our membership program.

Keela is extremely scalable, and AI-powered tools make sure that small teams don't have to waste their time on data-entry or meticulous report-generation.

Intern

It keeps track of donors and others interested in our cause and allows us to organize them effieciently.

Communications Manager

For example, the forms work perfectly when using Keela's existing templates, but it's either difficult or impossible to create a form outside of the templates.

Keela's bells and whistles are fantastic, but the basics are sorely lacking.

It's a tool we use daily, and at this point, we need this type of software to operate and stay organized, but it can be challenging to find funding that will cover the cost.

Development Administrator

Some items that we flag with donations were not able to be flagged as we did before  without setting up a separate segment.

It has completed changed our donation process.

Program Manager

The communication forms/templates are rather basic and can be difficult to create a unique email to send out.

I appreciate that it is very easy to find information about individuals donors.

Extremely poor, there is no way to get timely human help.

Communications Director

The videos produced to explain basic functions are excellent.   But - when I can't find the answer - an email to the support team is answered within a day with just what I need to proceed.

Keela database and donor management is the most useful tool for our business model.

facilitator, social media

Its time consuming when there are any trouble shooting.

Keela has truly transformed how we operate as a non-profit.

Vice President/Treasurer

Keela allows you to run just about any type of report that you can think of, set up multiple dashboards for monitoring various metrics, and gives us the ability to set up powerful multi-step automation sequences that can be triggered by various actions.

You can input donations directly into Keela without using a spreadsheet and then importing.  

Outreach Volunteer

The accessibility of Keela was definitely a plus.

As we grow as an organization and gain more contacts we need to pay more for our subscription which isn't easy.

Owner/Creative Director

For my nonprofit clients Keela has created a more streamlined way of managing their donors; this frees up their staff to focus on other things besides administration.

Regular communication with supporters, easy online donation forms and seamless fundraising templates have helped our organization to grow exponentially over the last few years.

Education Coordinator

We now have all of our contacts in Keela, and use the form feature to embed all of our forms onto our website.

Office and Event Manager

The jump to the next level is outside of our budget so we need to ensure we don't go over.

Communications and Marketing

One of the items that really sets them apart is their monthly webinars to help you learn more!

Marketing & Funding Specialist

I am fairly new to the software, but I am loving it so far and see the value in having this as a donor management system.

The one challenge is that we can't fully integrate Keela with our festival registration system with respect to our scheduling requirements.

Philanthropic consultant

Since I am new in the fundraising world, the best part of Keela, to me, is the customer service.

In addition, sometimes new features have a lot of promise but then are quite clunky to work within.

The communications software and integration with the segments and tags can be cumbersome and requires more steps than other programs like mailchimp.

Secretary

Tracking Volunteer time is quite time consuming as well.

Director, Programs and Information

Any new product enhancement isn't automatically added to your subscription.

It's a great data management system and I like that it is specifically geared to donations.  

Keela vs Raisely Comparison (2026)

Keela

Raisely

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives